George Brostenianc

Fantastic service. Fast clean and friendly. Repair was done correctly the the first time. The only dealership service department I ever use! Fast clean and friendly. Repair was done correctly the the first time. The only dealership service department I ever use! More

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I have purchased 3 Explorers from Royal Oak Ford. They have always been there for me with any vehicle concerns. George my service advisor has always been honest in the repairs for my 2006 Explorer. They have always been there for me with any vehicle concerns. George my service advisor has always been honest in the repairs for my 2006 Explorer. I only trust Royal Oak Ford and of course George to repair my vehicle. I’m bringing my vehicle in Dec. 11th to have it checked for all repairs needed and an estimate. It will cost me a lot but, my brother wants to pay for the repairs. Just have to let you know that this 2006 Eddie Bauer edition Explorer has been a remarkable vehicle. Thank you Ford for making such a fine vehicle. More

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My experience with ROF is through their service department and couldn't be happier. I have all my service work done with them including brakes, battery, oil changes, tire rotation etc....George is department and couldn't be happier. I have all my service work done with them including brakes, battery, oil changes, tire rotation etc....George is a fantastic service advisor who has always made sure my car is handled properly and attention paid to details. I am extremely picky about my Ford Escape and I feel they know this and make certain things are just right when the work is completed. More

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Always treated with respect. Never talked down to. Always kept up to date via progress reports. Never talked down to. Always kept up to date via progress reports. More

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Royal Oak Ford’s service department was great. Since I live within a 10 mile radius of their location, they picked up and Re delivered my Mach e. They also automatically applied my Ford points so Since I live within a 10 mile radius of their location, they picked up and Re delivered my Mach e. They also automatically applied my Ford points so no cash out of my pocket for the services performed. By all means this is about the best dealer experience I’ve ever had over owning 22 vehicles. More

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I always have a great experience at Royal oak Ford. Great work staff. Clean environment. I will always lease for ROF. Great work staff. Clean environment. I will always lease for ROF. More

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The dealership from which I purchased my Fiesta and have brought it back for servicing, scheduled and no. I have always received courteous and professional treatment from everyone at the dealership, and tha brought it back for servicing, scheduled and no. I have always received courteous and professional treatment from everyone at the dealership, and that includes the sales team. And of course the mechanics and technicians. More

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Only thing I ask you to change is the long wait for service appointments otherwise all good service appointments otherwise all good More

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I’ve had little contact with Royal Oak Ford since I’ve had little need. My Escape has been a good comfortable car. So far just one tire issue, an oil change and a recall handled. Each of these experiences had little need. My Escape has been a good comfortable car. So far just one tire issue, an oil change and a recall handled. Each of these experiences have been very positive. The staff has been friendly, helpful and very efficient. Right from my salesman Anthony to the service technicians. RO Ford is a first class operation in my opinion. Thanks More

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I had a heat shield problem on my 2013 Ford Focus. I stopped into the dealership and talked to Mark Lange the used car manager. He sent me over to the service department and had one of the mechanics t I stopped into the dealership and talked to Mark Lange the used car manager. He sent me over to the service department and had one of the mechanics take a look at it. He promptly put the car on the hoist and fixed it right away. I went back to thank Mark and told him of all the dealerships whether it was GM or Ford, this is a top notch dealership. There was no charge for the repair. The service department was great. I will certainly recommend all my friends who might need a car in the future to talk to Mark Lange for a used car. My thanks again to Royal Oak Ford for fantastic service. Thank you, Bob Baker More

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