Gavin Kalagher

They called me in for a recall service and then didn’t have the part to actually fix it. Over expensive “maintenance” and oil change. have the part to actually fix it. Over expensive “maintenance” and oil change. More

by byromscott Verified Customer Verified Customer

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I bought my daughter a car at a used dealership and a week later the engine locked up. Had it towed to Hyundai when I couldn’t figure out what could be wrong with it. Gavin had Hyundai cover the engine o week later the engine locked up. Had it towed to Hyundai when I couldn’t figure out what could be wrong with it. Gavin had Hyundai cover the engine outside of their 10year warranty. He quoted me about $100 more than it actually cost to replace all the hoses he recommended so when it came time to pay, not only was the engine covered, they came in cheaper than they initially thought on the hose replacements. I couldn’t be happier and Gavin took great care of me. I would definitely go back to have them service my vehicle and I would make sure he is the one who I spoke to. 10/10 great experience. More

by Josh Jones Verified Customer Verified Customer

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They did a poor job. Left me waiting at the mall for a ride. Never called to tell me my car was ready. Didn’t perform recalls they were supposed to do. Had to order parts Left me waiting at the mall for a ride. Never called to tell me my car was ready. Didn’t perform recalls they were supposed to do. Had to order parts. Told me they performed a map update but did not. Way over scheduled. More

by KellyR0517 Verified Customer Verified Customer

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Gavin helped me work through an issue where a collision company had messed up some diagnostics with my son's car. We finally got the collision company to pay for their mistake. Gavin got the parts ordered company had messed up some diagnostics with my son's car. We finally got the collision company to pay for their mistake. Gavin got the parts ordered and the car fixed quickly. We really appreciate his help. More

by Tara.Lamberton Verified Customer Verified Customer

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Takes care of its customers and has good relationship with people. Answers all of the questions we had with people. Answers all of the questions we had More

by MARKCRAIG Verified Customer Verified Customer

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Always dependable, easy in and quick reliable service. Highly recommend Tulsa Hyundai for sales and Service. Highly recommend Tulsa Hyundai for sales and Service. More

by larrynewberry Verified Customer Verified Customer

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Worst experience of my life. The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the s The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the security system and to do a diagnosis on why it was an engine recall. They said 49.99 to diagnose it at first. Then after I left they said it was going to be $179. After 2 months they said they could not get my car started but they told me it needed almost $13,000 worth of work including a fuel pump so I asked them if they check the gas gauge they said yes. They said they filled the tank up the service manager Megan actually told me that on the phone. So I told them I'd be out there to check myself why they couldn't start it. What are the items they had said that they needed to replace was a fuel pump which had already been replaced. So I asked why they would fill the tank in order to drop the fuel tank to get to the fuel pump Megan proceeded to tell me oh they just put a little gas then and so I told her oh so you lied to me. So she was aggravated we went out and try to start the car there was no gas in the car.the battery was dead. I told her to let me take the battery home that night and charge it overnight she said no I couldn't do that she was tired of dealing with this and I told her well can you charge the battery overnight she said she would have to charge me to charge my battery. Then she said she didn't want to deal with my car anymore cuz I wouldn't take the advice of the Hyundai certified tech. I told him I would be back the next day. The following day I got a call from my service text saying they were going to charge me $35 a day every day my car was at the lot so I brought gas in a gas can and a new battery went to my car where it had been parked put the battery in and the gas in before I called for my key when they all three came out again with my key I grab the key got in the car it started right upand then I got out and I said look I had no problem starting the car I said and you wanted me to let my your Hyundai certified text work on my car when they couldn't even figure out that it was out of gas even after being told Megan then proceeded to scream at me repeatedly at the top of her lungs to get out of there because I had caught her and lies I had proven to her that her certified technicians were not doing their job. I will never ever ever recommend them. I took my car to the other Hyundai place in broken arrow they said that they had 40 or 50 customers that came from Tulsa Hyundai because of the same similar incidences. More

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