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Gatlin Hatcher
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Gatlin Hatcher
Master Certified Service Advisor
Walker Ford
17556 US Hwy 19 North
Clearwater, FL 33764
34 Reviews
Proud to be the newest addition to the service advisor team. 5 years of experience with Walker Ford in former positions such as a technician and booker. Master certified service advisor as well as certifications in gasoline and diesel engine repair and electrical repair.
Read moreDealership Experience
6 yrs, 2 mos
Industry Experience
6 yrs, 2 mos
34 Reviews
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34 Reviews of Gatlin Hatcher
November 20, 2024
Gatlin and Walker fords service department currently stole my business from Ferman Ford and I hope it continues. Thanks stole my business from Ferman Ford and I hope it continues. Thanks More
by buckster65
Verified CustomerOther Employees Tagged: Alyssa Eytcheson
November 15, 2024
When I made my appointment for some reason, it was not saved, but the service advisor Gatlin was able to get me on the schedule and the maintenance was complete and half the time that it was originally di saved, but the service advisor Gatlin was able to get me on the schedule and the maintenance was complete and half the time that it was originally discussed. More
by Medical Professional
October 29, 2024
I called Brooks late in the afternoon, I needed to get the truck serviced as I was leaving town that week. Somehow he was able to squeeze me in on a Saturday. I waited there for the truck which took a lit the truck serviced as I was leaving town that week. Somehow he was able to squeeze me in on a Saturday. I waited there for the truck which took a little longer than I had anticipated but I was very appreciative to be able to get the vehicle serviced on such short notice. Brooks was a straight up good guy! More
by MCostello
Other Employees Tagged: Brooks Falzone
October 04, 2024
The best sales, management and service team. I was very stressed from Hurricane Helene when I lost my Red Mustang. My condo was also flooded and was making preparations to pack to move out for I was very stressed from Hurricane Helene when I lost my Red Mustang. My condo was also flooded and was making preparations to pack to move out for mitigation and renovations. Traci and Stacy really worked their butts off to help me get a new car. This included coordination with car insurance and disaster relief discount. I have worked with Tracy for over 20 years and always assists and sets me up with the right team. Stacy was patient and did an excellent job helping me get set up the beautiful new Edge. Walker Ford sales was swapped with clients coming in just like me who needed a new car ASAP More
by mapbeach
Other Employees Tagged: Tracy Affrunti, Ryan Holcomb, Stacy Bold, David Dixon, Austin Mercer
October 01, 2024
Great service as always from Walker ford. I’ll be back again for my future services. I’ll be back again for my future services. More
by KSIMPSON1
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Steve McHenry, Donald Mast, Shelley Ritter, Brooks Falzone
September 21, 2024
Brought our vehicle in for a bucking issue and engine light on. Service advisor Gatlin Hatcher plugged the scanner and said your Cat converter issue and there would be no one there to work on it. Brought light on. Service advisor Gatlin Hatcher plugged the scanner and said your Cat converter issue and there would be no one there to work on it. Brought vehicle back on Monday. No communication from Gatlin on what needed to be done on Monday until we called him and he had to find out still no call. We called on Tuesday and he still had to track down the technician. Still no call back. Called again later in the day to find out info where he mentioned that they had to desulferize the converter and run more test including a drive test and should be able to pick up on Wednesday afternoon. Picked up the vehicle and still have the same problem.. More
by ONTHEGO4
September 08, 2024
Brought my car in for an oil change. Met this gentleman for the first time. He answered all my questions. He is a very kind and compassionate person, very professional. Met this gentleman for the first time. He answered all my questions. He is a very kind and compassionate person, very professional. More
by Janjanlew1959
September 08, 2024
Made an appointment on 8/22 for 9/4 (2 weeks out) to have my truck's brakes serviced as per Walker service advisor advice. Came in at 9:30am, talked to Gatlin. Was told the truck would be finish 4/5pm that a my truck's brakes serviced as per Walker service advisor advice. Came in at 9:30am, talked to Gatlin. Was told the truck would be finish 4/5pm that afternoon. Phoned twice, left voicemails, and did not receive a return call. When I arrived at 4pm to check on the truck, I was told that the tech had not started, and it wouldn't be finished until 7pm that night. As the tech had not started work on my truck, I opted to take the truck and leave. I am not planning of returning to Walker Ford for future service on my F150. More
by yaw_showmen0a
August 14, 2024
ZERO stars. I took by Bronco in TWICE. First time, couldn't fix the problem in 3 hours. So they told me I'd need a second appt and they'd need it all day. I took by Bronco in TWICE. First time, couldn't fix the problem in 3 hours. So they told me I'd need a second appt and they'd need it all day. Second time, they had it for 7.5 hours and STILL DID NOT FIX MY PROBLEM!!!!!!!!! And now it's been almost TWO WEEKS, and they haven't gotten back to me with any kind of gameplan on how they'll fix my problem. HORRIBLE!!!!!!!!!!!!!!!!!!!!!!! More
by irish1991
