Gary Stehle

Service was okay, last yr I payed for a tire rotation and the technician did not perform the service I did not realize it was not done until my tire one of my tire was low on air. That is when I notice sever the technician did not perform the service I did not realize it was not done until my tire one of my tire was low on air. That is when I notice several later. Plus I am not happy to bring my vehicle to get it serviced because I was told we had to leave our vehicle at the dealer until they had time to trouble shoot the problem and this could take a week plus. U did not buy a vehicle to stand at the dealer convenience to decide when to work on my vehicle . And I am left without a vehicle vehicle for weeks. I understand a day or two but a week to figure out what’s wrong and then bring it back to install parts wait maybe another week with no car that is not convince for me or owner of the vehicle. I was talking g to other customers they were not happy. I fill the dealer really care less for there customers convenience I know I will not buy a car from them if I can not get good service from dealer. Lucky I have a life time oil change. But the technician does not do an evaluation on service the car may need. On the next visit. To me waiting for week to trouble shoot for one week plus is not convinced for me or the other customers that I was talking to. Chevy dealer or slacking off on service side. It’s a sad deal for the customer part. And you wonder why you can’t sell cars or trucks . This is my thought I am sure it will not mean nothing to the dealer and upper management which care less about how customers talk about the dealer as we wait for service. More

by Avherrera1966 Verified Customer Verified Customer

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Shawn and Ro did an outstanding job getting us the vehicle exactly how we wanted it. vehicle exactly how we wanted it. More

by MS241458 Verified Customer Verified Customer

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There was some misunderstanding on pricing, but the issue was resolved to my satisfaction by management. There are sometimes problems between customer and the company, but the honest response and resolution was resolved to my satisfaction by management. There are sometimes problems between customer and the company, but the honest response and resolution speaks well of a company’s integrity. More

by Gerald Salge Verified Customer Verified Customer

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Friendly dealership with a competent staff. Sales and service departments both are quick to please. Sales and service departments both are quick to please. More

by BAKIN0 Verified Customer Verified Customer

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We got there and our truck was taken back within 10 minutes the set is was completed in a quick timely manner excellent service minutes the set is was completed in a quick timely manner excellent service More

by RONNIE661531 Verified Customer Verified Customer

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Excellent, professional service. Highly recommend, above my expectations. Kind and courteous staff. Will be coming back, thank you! Highly recommend, above my expectations. Kind and courteous staff. Will be coming back, thank you! More

by AALMQUIST Verified Customer Verified Customer

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The dealership does a great job in service and parts. I would highly recommend going here. I would highly recommend going here. More

by AALMQUIST Verified Customer Verified Customer

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Ace was great and had my truck ready upon arrival. It had been 7 years since I purchased a new vehicle and the team at Seguin Chevrolet made the experience seem effortless and I would recommend Ace an It had been 7 years since I purchased a new vehicle and the team at Seguin Chevrolet made the experience seem effortless and I would recommend Ace and Seguin Chevrolet to friends and family. More

by SGARCIA19 Verified Customer Verified Customer

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