Gary Stehle
Gary Stehle at Seguin Chevrolet
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Gary Stehle

Service Manager

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.2
12 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

32 yrs, 10 mos

4.2

12 Reviews

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12 Reviews of Gary Stehle

December 19, 2024

Dealership Rating
Employee Rating

Doesn't look closely at there vehicles missed collision in my newly bought car.. still trying to get them to assist More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 31, 2024

Seguin Chevrolet responded

Dear Jake, Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you've experienced. We take pride in ensuring our vehicles are thoroughly inspected before they reach our customers, and I'm sorry that we missed an issue with your car. I understand how important this is to you, and I would like to assist in resolving this as quickly as possible. Please reach out to me directly so we can address this matter and find a satisfactory solution. Sincerely, Jeremy Sims, General Manager

December 19, 2024

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Employee Rating

There was no negotiation on a price of a vehicle basically says thank you very much for coming here, but we cannot give you a deal when I drove an hour and a half to get there More

by tswdesignz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 31, 2024

Seguin Chevrolet responded

Dear tswdesignz, Thank you for your feedback, and I apologize for any frustration you experienced during your visit. We understand how important it is to feel that you're getting a fair deal, and we're sorry that we couldn't meet your expectations. We do our best to offer competitive prices based on the market, but we understand that negotiation is a part of the car-buying process. If you'd like to discuss your experience further or if we can assist you in finding a solution, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

December 11, 2024

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To much confusión,it took to long. . Had trouble with receiving my new vehicle. To much time returning the truck for service and what ever else . More

by sueintexas50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

Seguin Chevrolet responded

Dear sueintexas50, Thank you for sharing your feedback. I apologize for the confusion and the delays you experienced with your vehicle and service. We strive to make every process as smooth and efficient as possible, and I’m sorry that we didn’t meet your expectations this time. If you would like to discuss your experience further or if there’s anything we can do to improve the situation, please feel free to reach out to me directly (830) 303-4381 ext. 2035. Sincerely, Gary Stehle, Service Director

December 08, 2024

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Employee Rating

I have been working with Seguin Chevrolet Dealership (Gary Stehle in service) regarding an overhead dome light issue for the past several months, (Repair dome light that does not "stay off" with switch More

by star smith
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Wiatrek

Dec 10, 2024

Seguin Chevrolet responded

Dear star smith Thank you for sharing your detailed feedback. I understand your frustration with the ongoing dome light issue and truly appreciate your patience as we work to resolve this matter. I will ensure this concern is escalated appropriately, and I’ll reach out to GM Engineering to get an update on the resolution timeline. In the meantime, I will also have a team member reach out to you! Also, feel free to contact me directly at (830) 303-4381 ext. 2035 if you have additional questions or need further assistance. We are committed to addressing this issue for you. Sincerely, Gary Stehle, Service Director

November 04, 2024

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Employee Rating

Service was okay, last yr I payed for a tire rotation and the technician did not perform the service I did not realize it was not done until my tire one of my tire was low on air. That is when I notice sever More

by Avherrera1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

Nov 05, 2024

Seguin Chevrolet responded

Dear Avherrera1966, Thank you for your feedback and for sharing your concerns with us. I sincerely apologize for the issues you've experienced regarding the tire rotation and the extended wait times for service. Your convenience and satisfaction are important to us, and it's clear we fell short in your case. I appreciate you bringing this to our attention, and we will work diligently to improve our service processes. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to me directly (830) 303-4381, extension 2035. Sincerely, Gary Stehle, Service Director

September 26, 2024

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Employee Rating

Shawn and Ro did an outstanding job getting us the vehicle exactly how we wanted it. More

by MS241458
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivaris Perez

Sep 30, 2024

Seguin Chevrolet responded

Dear MS241458, Thank you for your wonderful feedback! We're thrilled to hear that Shawn and Ro were able to get you the vehicle exactly how you wanted it. Your satisfaction means the world to us, and we look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

September 24, 2024

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Employee Rating

There was some misunderstanding on pricing, but the issue was resolved to my satisfaction by management. There are sometimes problems between customer and the company, but the honest response and resolution More

by Gerald Salge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

September 24, 2024

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Employee Rating

Friendly dealership with a competent staff. Sales and service departments both are quick to please. More

by BAKIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Seguin Chevrolet responded

Dear BAKIN0, Thank you for your wonderful review! We're delighted to hear that you had a positive experience with both our sales and service departments. Our team strives to provide friendly and efficient service, and your feedback reaffirms our efforts. We look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

September 14, 2024

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We got there and our truck was taken back within 10 minutes the set is was completed in a quick timely manner excellent service More

by RONNIE661531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila, Sam Hood

Sep 19, 2024

Seguin Chevrolet responded

Dear RONNIE661531, Thank you for your 5-star review! I’m pleased to hear that we were able to take care of your truck promptly and efficiently. We appreciate your positive feedback and are glad you had an excellent experience with our service. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

September 08, 2024

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Employee Rating

Excellent, professional service. Highly recommend, above my expectations. Kind and courteous staff. Will be coming back, thank you! More

by AALMQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Beca Ramirez Godoy, Monica Moreno-Davila , Andrew Almquist

Sep 12, 2024

Seguin Chevrolet responded

Dear AALMQUIST, Thank you for your 5-star review! We're thrilled to hear that our team provided excellent, professional service that exceeded your expectations. Your kind words about our courteous staff mean a lot, and we look forward to welcoming you back in the future. Thank you for the recommendation! Sincerely, Jeremy Sims, General Manager

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