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Gary Nelson
Gary Nelson at Coastal Kia
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Gary Nelson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
215 Reviews
4.8

215 Reviews

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215 Reviews of Gary Nelson

September 23, 2024

Dealership Rating
Employee Rating

Service is always performed in a timely manner and there are no surprises. The entire process from check in to picking up the vehicle is painless! More

by tm15yankscatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard

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Sep 23, 2024

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and rate your recent experience. We love the feedback including, "the entire process from check in to picking up the vehicle is painless!" Please do not hesitate to reach out if you need us.

September 23, 2024

Dealership Rating
Employee Rating

Always friendly and knowledgeable staff, regardless of which department I may need that day. No surprises or pressure to buy anything. More

by LAWARGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson, Marquita Best

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Sep 23, 2024

Coastal Kia responded

Wonderful news. Thank you! We sincerely appreciate the high marks and gracious compliments. We appreciate the feedback including, "always friendly and knowledgeable staff regardless of which department I may need that day." We are here to help if you need us. Thanks again!

September 22, 2024

Dealership Rating
Employee Rating

Best service department I’ve ever had the pleasure of working with including Gary and John. Everyone there is very nice, but I’ve had some recurring problems and they have been very attentive empathetic More

by BRENTSTONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

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Sep 23, 2024

Coastal Kia responded

We sincerely appreciate your patience with any car issues you have experienced recently. Thank you for the five star review and high marks for our Service Director, John Wigger, and our Service Consultant Gary Nelson. We appreciate your loyalty. We are here if you need us. Thanks again!

September 19, 2024

Dealership Rating
Employee Rating

Was very pleased with the time it took they picked it up serviced everything and dropped it off a few hours later. They called me when it got to the shop also I thought that was pretty cool More

by codydaniel88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Darren Gokey, Tony Kirschner, Marquita Best, David Knowles, Jay Turner

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Sep 20, 2024

Coastal Kia responded

Great news! We are thrilled to hear our service team exceeded your expectations. Thank you for the five star review and compliments for our team. Please do not hesitate to reach out if you need us.

September 18, 2024

Dealership Rating
Employee Rating

Excellent service, knowledgeable staff. Need to fill fifteen words so I’ll just keep typing. More

by psw5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Darren Gokey, Tony Kirschner, Marquita Best, David Knowles, Jay Turner

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Sep 18, 2024

Coastal Kia responded

Thank you for the five star review and high marks for so many of our team members! It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "excellent service, knowledgeable staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

September 18, 2024

Dealership Rating
Employee Rating

Great service. appreciate the car wash and attention to detail. wish there wasn't a 15 word min though lol More

by tashinae90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Darren Gokey, Tony Kirschner, Marquita Best, David Knowles, Jay Turner

Report | Print
Sep 18, 2024

Coastal Kia responded

Thank you for the five star review and high marks for so many of our team members! It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

September 18, 2024

Dealership Rating
Employee Rating

Great customer service from the service department staff (Bob and Gary) and sales department. Thank you More

by HENTREE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

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Sep 18, 2024

Coastal Kia responded

Thank you! It was thoughtful of you to rate your recent service experience online. We appreciate it. Thank you for the high marks and for recognizing Bob Tomlin and Gary Nelson by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

September 15, 2024

Dealership Rating
Employee Rating

My experience was great. My service advisor communicated clearly, and the work on my vehicle was completed quickly! More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 16, 2024

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. Thank you for the high marks and recognition for our Service Consultant Gary Nelson. We love the feedback including, "my experience was great, my service advisor communicated clearly..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need us.

September 14, 2024

Dealership Rating
Employee Rating

This was the first service for my new car. I was in and out in less than an hour. More

by Robert W Speir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Sep 16, 2024

Coastal Kia responded

Wonderful news! It was thoughtful of you to go online and rate your first service visit. Thank you for the high marks and recognition for our Service Consultants Sam Weisman and Gary Nelson. We appreciate your business and are here if you need us.

September 12, 2024

Dealership Rating
Employee Rating

I have always had good service and service advisor Gary is absolutely wonderful to work with. More

by perfecttruckcleaning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 12, 2024

Coastal Kia responded

Great news! Thank you for the five star review. It was thoughtful of you to mention our Service Consultant Gary Nelson by name. Thank you for choosing Coastal Kia for your automotive service needs. Please do not hesitate to reach out if you need us. Thanks again!

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