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Gary Craven
Gary Craven at Family Ford of Enfield
Refer Me

Gary Craven

Product Knowledge Specialist

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
84 Reviews

i care and i am patient with my customers

Dealership Experience

14 yrs, 10 mos

Industry Experience

33 yrs, 10 mos

Specialties & Trainings

sales department

customer support , service

4.8

84 Reviews

Write a Review

84 Reviews of Gary Craven

June 18, 2024

Dealership Rating
Employee Rating

They were very easy to work with for someone buying a used vehicle out of state. More

by Danielle Lillard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Jun 19, 2024

Family Ford of Enfield responded

Danielle, Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad Gary was able to help, and we hope to see you again!

May 25, 2024

Dealership Rating
Employee Rating

They were very helpful and responsive, professional and polite, when I left the dealership l had a big smile on my face More

by dorgan.michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez, Colin Twigg

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May 29, 2024

Family Ford of Enfield responded

Thanks, Michael, for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

May 23, 2024

Dealership Rating
Employee Rating

Best ford dealer in CT. Salesman Jorge Suarez is knowledgeable in all Ford features and products. Highly recommended. More

by j.cortez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez, Billy Genereux, Ken Brown, Agnes Pusztai, Rick Gordon , Karina Sarat

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May 29, 2024

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that Jorge had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 23, 2024

Dealership Rating
Employee Rating

Check-in a breeze. Prompt service. Appointment right on time. Waiting area very nice and comfortable. Snack and beverage and a book. Oil change, tire rotation. More

by sputt1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Delgado- 5 stars

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May 29, 2024

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

May 16, 2024

Dealership Rating
Employee Rating

Had a great vehicle purchasing experience with a informative sales person who explained all questions More

by james.d.nadeau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux

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May 17, 2024

Family Ford of Enfield responded

Thank you, James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

May 13, 2024

Dealership Rating
Employee Rating

This dealership was a pleasure to work With. Gary and Billy were both great and my purchase was a breeze. Thank you guys! More

by seanpb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux

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May 13, 2024

Family Ford of Enfield responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Sean, please do not hesitate to let us know. We are always happy to help!

April 21, 2024

Dealership Rating
Employee Rating

Very easy time dealing with the service department. Lots of information keeping me in touch with the vehicles repair. When it was finished, they were prompt and courteous. Truck runs beautiful. More

by Stan.fijalkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Greg Ayers, Kim Moore, Colin Twigg

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Apr 22, 2024

Family Ford of Enfield responded

Hi Stan: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

January 15, 2024

Dealership Rating
Employee Rating

A few slow call backs but they did call work out the problems All done More

by woodsmanrl
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven

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Jan 16, 2024

Family Ford of Enfield responded

Thank you so much for your review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Family Ford of Enfield!

November 05, 2023

Dealership Rating
Employee Rating

We were very happy to do business at family ford and would recommend to others and close friends thanks More

by R. Corning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Larouche, Jorge Suarez, Billy Genereux, Stephen Fitzgerald, John Tranghese, William McGowan, Rick Gordon, Brendan Miller

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Nov 05, 2023

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

September 26, 2023

Dealership Rating
Employee Rating

I received very professional service from the good people of Family Ford. The staff is helpful and welcoming. All good vibes on my side. More

by rfb2011
Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez, Billy Genereux, Stephen Fitzgerald, Brendan Miller

Helpful
Report | Print
Sep 27, 2023

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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