Gary Alger
Gary Alger at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Gary Alger

Service Manager Cortese Chrysler/Mitsubishi

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.5
576 Reviews
4.5

576 Reviews

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576 Reviews of Gary Alger

August 16, 2025

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Employee Rating

RIP OFF. DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning More

by Outlander
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Recommend Dealer
No

Other Employees Tagged: Mike Nazzaro , Jordi

July 21, 2025

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Not very trust worthy management. Classic run around, really bad communication. Rental vehicle sucked beans More

by markb9
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Recommend Dealer
No

Other Employees Tagged: Mike Nazzaro

Aug 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mark, I am sorry to hear that you did not have a great experience. We strive for excellence and really appreciate your feedback. I welcome the opportunity to speak with you about your concerns if this is an option. Michelle @Cortese Customer Relations 585-277-3241

July 21, 2025

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This is a great place and everyone is very nice. the service is very good too. Will go back! More

by sunnyliqian
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Recommend Dealer
Yes
Aug 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks so very much for your business and the kind words.

July 14, 2025

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Had an appointment for 8:00am for an oil change and tire rotation which took longer than two hours to complete this. The person that sent a text when I asked what was taking so long provided numerous excus More

by lstiefler
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Mike Nazzaro

Aug 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I apologize about the experience you had here...we thank you for feedback it does help us to implement process and procedures to improve our services. We strive for excellence.

July 05, 2025

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We had a great experience with the entire crew at Cortese Jeep. Highly recommend working with them. More

by jordan@morgdevo.com
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Recommend Dealer
Yes
Jul 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate your business.

July 03, 2025

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The air suspension was serviced 4 times in the past year cost is now over 14,000 dollars and still can’t fix the issue. More

by skybirdvi
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Recommend Dealer
No

Other Employees Tagged: Mike Nazzaro

June 27, 2025

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Jordo was a very polite young man. Completed my oil change in a timely manner. More

by CDUMAW
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Recommend Dealer
Yes
Jul 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business.

June 20, 2025

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Always fixed right the first time! Mike and the team do a great job getting our vehicles in and out in a timely manner. More

by dtower
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Nazzaro

Jul 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you, we are grateful for your feedback and your business.

June 20, 2025

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Employee Rating

Great service, great people, clean, fast and efficient. The best. They performed the work in less than a hour. More

by calderonmarly
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Nazzaro

Jul 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your business. Thank you!

June 10, 2025

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Employee Rating

Good customer skills in get the job done would recommend a friend to come there also More

by tmb4278
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Nazzaro

Jun 18, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review.

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