Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gareth Jones
Gareth Jones at Scranton GMC of Vernon

Gareth Jones

Service Advisor

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

Contact Me
4.4
10 Reviews
4.4

10 Reviews

Write a Review

10 Reviews of Gareth Jones

April 27, 2026

Dealership Rating
Employee Rating

Excellent service ! Caring service advisors and everyone was really friendly Scranton motors is excellent More

by Febllc
Recommend Dealer
Yes

Other Employees Tagged: Gareth Jones

Report | Print
Apr 27, 2026

Scranton GMC of Vernon responded

We’re thrilled Gareth and our service team made your Cadillac XT5 visit so positive. It’s great to know everyone was friendly and caring. Thank you for the five-star feedback.

April 23, 2026

Dealership Rating
Employee Rating

Dealership was clean and well organized, service writer listened to my concerns and made notes in my file about my truck. More

by ladukedave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

Report | Print
Apr 23, 2026

Scranton GMC of Vernon responded

We appreciate you pointing out how clean and organized our facility was and that your service writer took the time to note your concerns. It’s great to hear we kept detailed records for your GMC so you can feel confident on the road.

April 23, 2026

Dealership Rating
Employee Rating

Scranton installed my front license plate mount free of charge and in a timely manner. More

by CATHY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 23, 2026

Scranton GMC of Vernon responded

We’re glad our team could install your Cadillac’s front license plate mount at no charge and in a timely manner. Thank you for the five-star review and for sharing your experience.

April 18, 2026

Dealership Rating
Employee Rating

I always have no issue there friendly and kind, The dealership is clean and comfortable most of all affordable with the service. More

by dojo50
Recommend Dealer
Yes

Other Employees Tagged: Gareth Jones

Report | Print
Apr 18, 2026

Scranton GMC of Vernon responded

Delighted to hear our team was friendly and that the facility felt clean and comfortable. It’s great the service on your Buick Encore GX was affordable and met your expectations. We look forward to assisting you again.

April 14, 2026

Dealership Rating
Employee Rating

I am all done with Scranton. Two trips to get something done and the car is worse. No one listens and do not take care of your problem. Lie to you tell you need something you do More

by TILDENMETALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Your tech sucks also

Report | Print
Apr 17, 2026

Scranton GMC of Vernon responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Apr 17, 2026

Scranton GMC of Vernon responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 11, 2026

Dealership Rating
Employee Rating

People where very nice and seemed interested in making sure I was happy and satisfied More

by visionland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg

Report | Print
Apr 11, 2026

Scranton GMC of Vernon responded

We’re pleased the service team made sure you felt welcome and satisfied during your Chevrolet Silverado 1500 service. Thank you for the five-star rating and for sharing your experience.

April 08, 2026

Dealership Rating
Employee Rating

Slow wrong information giving to me No car wash or vacuum of 170,000 Escalade V won't be back More

by Febllc
Recommend Dealer
No

Other Employees Tagged: Gareth Jones

Report | Print
Apr 12, 2026

Scranton GMC of Vernon responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 27, 2026

Scranton GMC of Vernon responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 08, 2026

Dealership Rating
Employee Rating

I had a great experience at this dealership. The team was very attentive to my concerns and made the entire process smooth and efficient. They got me in and out quickly, which I really appreciat More

by emschmidt76
Recommend Dealer
Yes

Other Employees Tagged: Gareth Jones

Report | Print
Apr 08, 2026

Scranton GMC of Vernon responded

Thank you for highlighting how Gareth and our team handled your Cadillac Escalade service smoothly and efficiently, and for noting our shuttle service convenience. We look forward to seeing you again.

March 30, 2026

Dealership Rating
Employee Rating

Gareth was great to work with. He explained the work that was going to be done that day and also what service would be needed at the next service check. I’ve had issues previousl More

by cbradley1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 30, 2026

Scranton GMC of Vernon responded

Thank you for your review. It's great to hear that Gareth provided you with excellent customer service. We appreciate your business and hope you will give us another opportunity to serve you.

March 29, 2026

Dealership Rating
Employee Rating

I was satisfied with the service, however I asked to have the truck washed and it wasn’t. More

by PETER.DOBROWOLSKI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 30, 2026

Scranton GMC of Vernon responded

Thank you, Peter, for sharing your thoughts about your experience with Scranton GMC of Vernon . We appreciate your business and hope to see you again!

Dealership Inventory (184 Vehicles)

used 2022 Chevrolet Corvette car, priced at $68,496
2022 Chevrolet Corvette
used
Rapid Blue exterior
Automatic
Rear-wheel Drive
$68,496
View Details
new 2026 GMC Sierra 1500 car, priced at $54,941
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$54,941
View Details
new 2026 GMC Sierra 1500 car, priced at $49,607
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$49,607
View Details
used 2023 GMC Sierra 1500 car, priced at $43,890
2023 GMC Sierra 1500
used
Onyx Black exterior
Automatic
Four-wheel Drive
$43,890
View Details
new 2026 GMC Sierra 3500 car, priced at $69,083
2026 GMC Sierra 3500
new
Summit White exterior
Automatic
Four-wheel Drive
$69,083
View Details
new 2026 GMC Sierra 3500 car, priced at $55,108
2026 GMC Sierra 3500
new
Summit White exterior
Automatic
Four-wheel Drive
$55,108
View Details
View All Inventory