Freddy Estrada
Freddy Estrada at Lia Chrysler Jeep Dodge Ram

Freddy Estrada | Page 3

Service Advisor

Lia Chrysler Jeep Dodge Ram

2110 Central Ave
Schenectady, NY 12304

4.7
32 Reviews
4.7

32 Reviews

Write a Review

32 Reviews of Freddy Estrada

May 02, 2024

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Employee Rating

Fantastic customer service! Minimal wait time and went above and beyond what was required of the service. More

by amandaherald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Lia Chrysler Jeep Dodge Ram responded

We're glad your service visit was done on time and to your complete satisfaction. Thank you for reporting on the excellent work our team did for you and your Jeep. We wish you safe travels until next time!

April 02, 2024

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Freddy did an awesome job getting my car in and out. Very pleased and great experience! More

by Brian
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2024

Lia Chrysler Jeep Dodge Ram responded

Brian, thanks for taking the time to review your service experience! We're happy Freddy handled your visit with great care and to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia CJDR for all your automotive needs!

December 30, 2023

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I wanted to take this moment to express my sincere gratitude to service advisor Freddy Estrada. I suffer from bad anxiety and it’s typically at a peek during the holidays. My vehicle breaking down dur More

by Star Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Lia Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience with us! We are so glad that Freddy could put you at ease and get your automotive needs taken care of. Yours and your family's safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 25, 2023

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ready for my vehicle service on time. offered me an alternate ride if desired and showed me to customer lounge area and pointed out amenities. My vehicle was serviced in timely fashio More

by Rogue 66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 28, 2023

Lia Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Dec 25, 2023

Rogue 66 responded

Rogue 66 ready for my vehicle service on time. offered me an alternate ride if desired and showed me to customer lounge area and pointed out amenities. My vehicle was serviced in timely fashion and returned.

Dec 25, 2023

Rogue 66 responded

Rogue 66 ready for my vehicle service on time. offered me an alternate ride if desired and showed me to customer lounge area and pointed out amenities. My vehicle was serviced in timely fashion and returned.

November 09, 2023

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Great experience. Positive work environment. Everyone was so welcoming and friendly with a great since of knowledge and understanding of the vehicles they work on. More

by Star Washington
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John

Nov 13, 2023

Lia Chrysler Jeep Dodge Ram responded

Star, thank you for sharing positive feedback on this service visit! We want all of our guests to be treated to service that is accommodating and reliable, so we're happy that's exactly what your service advisor provided for you. We look forward to your next appointment!

November 02, 2023

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Fast and friendly service listen to your concerns collision center conveniently located car rental, conveniently located all the one stop shop. Not only is the dealership awesome the body shop and ca More

by Mopar power
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vinny "BOBO" Notaro, Adam Welch, GABBY TIBBITTS , Gabrielle Demarco, Matthew Dyer, Kevin Koryto, Chris Snyder, Corey from the body shop and Mr. Steger very professional, courteous and thoughtful dealt with them numerous times, always outstanding

Nov 03, 2023

Lia Chrysler Jeep Dodge Ram responded

Terrific! Thanks for giving us all the highlights of your experience with our Collision Center. We're glad you got to take advantage of the amenities and accommodations we have at Lia CJDR. We look forward to being of service to you again some day!

October 04, 2023

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Freddy Estrada was courteous and great to work with and explained the service to be rendered. More

by jdaniels
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 10, 2023

Lia Chrysler Jeep Dodge Ram responded

Thank you for trusting our service team with your Jeep's needs! We're happy Freddy provided you with a thorough explanation of the work to be completed. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

September 05, 2023

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Always courteous and polite. Offer good suggestions for maintenance and any repairs are well explained. Jared Pott has been there several years and is knowledgeable, helpful and More

by Mary
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Recommend Dealer
Yes

Other Employees Tagged: Alyx Gonch, Jared Pott

Sep 06, 2023

Lia Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us, Mary! Nothing means more than your safety and satisfaction, so we're pleased Jared did everything he could to ensure your needs were met. Thank you for continuing to choose Lia CJDR for your automotive needs!

Sep 07, 2023

Mary responded

He is an asset to your service center!

August 13, 2023

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Satisfied they were as helpful as could be polite as timely as possible and considerate to my needs More

by gwestphal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabrielle Demarco, Steve Christian

Aug 14, 2023

Lia Chrysler Jeep Dodge Ram responded

Thank you for letting us know how happy you were with the service our team provided for you! Your total satisfaction is our top priority, so we're glad your Jeep was well taken care of in a timely manner. We look forward to working with you again!

July 30, 2023

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Was very helpful and extremely fast, and will always go back to this dealership for all my services. More

by travisschultz8275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Lia Chrysler Jeep Dodge Ram responded

Thanks so much for your kind review! We truly appreciate your business, and we're pleased to know our service team handled your visit with great care and a sense of urgency so the work was completed in a timely manner. Safe travels until we see you at your next appointment!

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