Fred Sims | Page 11

15 years ago we purchased a Honda Civic from Valley and after 89,000+ miles we have sold this vehicle and purchased a 2024 Honda Odyssey for my wife from Fred. His professionalism, charm, and ability to a after 89,000+ miles we have sold this vehicle and purchased a 2024 Honda Odyssey for my wife from Fred. His professionalism, charm, and ability to answer my wife's questions as our salesperson helped my wife decide she was ready to purchase a new vehicle when she actually had just came in for a test drive on July 23rd. Thanks to everyone at Valley for making this process smooth and painless. We look forward to year's of Honda ownership. Tim Rickert Downers Grove, Illinois More

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I recently had my car stolen and had to buy a new one in a bit of a hurry. Frederick at Valley Honda sat down with me and had immense patience with me as an inexperienced car shopper. He worked with me to g a bit of a hurry. Frederick at Valley Honda sat down with me and had immense patience with me as an inexperienced car shopper. He worked with me to get a car that included everything I wanted and also fit my budget. While it took almost the whole day, he made it happen while also making sure I was comfortable and confident with my eventual purchase. I got a great deal on a (barely) used car and I'm loving it so far. Thanks to Frederick and the rest of the team over at Valley Honda for helping me out during a stressful time. More

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Very impressed with staff and salesman Fred Sims. Plenty of vehicles to choose from and Fred helped us find the right one for us. Plenty of vehicles to choose from and Fred helped us find the right one for us. More

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Awesome experience! This is our 3rd Certified vehicle through Valley Honda. My wife and I normally work with Fred Sims in Sales, but he was working with other customers This is our 3rd Certified vehicle through Valley Honda. My wife and I normally work with Fred Sims in Sales, but he was working with other customers so “Manny” Monjarez jumped in and was fantastic! Manny was a great listener, very patient and extremely knowledgeable about the process and the vehicles. We will always be Valley Honda customers! More

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Fred was straighforward in his communication via emails about the vehicle we were interested in and Valley Honda's vehicle price and fees.. He took the time to go over the car in detail and to que us as to about the vehicle we were interested in and Valley Honda's vehicle price and fees.. He took the time to go over the car in detail and to que us as to next steps in our purchase. Julie communicated as well via email and we both made sure we had the same undertsanding and she worked to have our vehicle held as we needed to travel a distance to the dealership. More

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Very helpful, knowledgeable staff. Frederick Sins made our recent used Passport purchase as painless as could be. They’re are very high volume so even if they don’t have what you want Frederick Sins made our recent used Passport purchase as painless as could be. They’re are very high volume so even if they don’t have what you want today chances are they will tomorrow. Only thing I would say is they charge a premium but for me, the experience and ease was worth it. More

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Fred was an awesome salesman. Made the whole process easy and smooth and answered every question I had. If you go to Valley Honda find Fred! Made the whole process easy and smooth and answered every question I had. If you go to Valley Honda find Fred! More

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Fred Sims is PHENOMENAL. His professionalism and salesmanship is unmatched. Before I came into the dealership, Fred sent me video walk throughs that he filmed of the two cars His professionalism and salesmanship is unmatched. Before I came into the dealership, Fred sent me video walk throughs that he filmed of the two cars I was interested in and provided the out the door pricing for both vehicles. He was very transparent with the numbers and provided excellent customer service over the phone. Because of how great his customer service was over the phone (by providing pricing information and answering my never ending questions), I decided I wanted to visit the dealership and potentially purchase my car at Valley Honda. His excellent customer service extended to in-person when I came into the dealership. He took the time to thoroughly answer my questions and helped me navigate my worries and the complexities that can come with purchasing a vehicle. He made sure that I was comfortable during the process and offered/provided water and coffee. Fred also gave me the space to think, process, and choose which color vehicle I wanted. He did not rush me at all even though I was at the dealership for over 5 hours (my choice to be there that long due to asking many questions and wanting to be sure I was making a good decision for me). If you are looking for an honest, professional, nice salesman, Fred is who you should call. In truth, I would recommend Fred Sims if you are looking to purchase (or lease) a vehicle. He is incredibly knowledgeable when it comes to the specs of a car and has great professionalism. 10/10 customer service. Thank you Fred for creating and providing a great, comfortable, professional atmosphere. As an update days after purchasing my vehicle: I brought my car to Valley Honda service department and went to say hello to Fred. He checked in with the service department to make sure things were moving along, provided me with a water, and checked in to make sure I was comfortable. Again, he did not have to do this yet he did. Amazing professionalism and I can tell that Fred truly cares about Valley Honda customers. Thanks again, Fred! More

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The Honda showroom is good with good inventory and people are on time to answer queries. Although I was late they immediately arranged for a new representative and he helped me get boll rolling. All my quest are on time to answer queries. Although I was late they immediately arranged for a new representative and he helped me get boll rolling. All my questions were answered patiently and was able to complete the process in a single day. More

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The dealership was great in that it was clean, well lit and everyone was so polite. That said, Fred is the absolute best, he made me feel confident and comfortable in my decision to buy a new car from them and everyone was so polite. That said, Fred is the absolute best, he made me feel confident and comfortable in my decision to buy a new car from them. More

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