Jake Sweeney Kia

Best part of my visit occurred because of my service advisor Chad Surber. He did an outstanding job for me. Addressed all my concerns and answered my questions. advisor Chad Surber. He did an outstanding job for me. Addressed all my concerns and answered my questions. More

Buying process was very smooth, thanks to Elijah and Jerod for their efforts Kia Sportage is a good purchase Jerod for their efforts Kia Sportage is a good purchase More

Great team. Great experience, D’Vonte was great to work with and VERY knowledgeable and helpful. Great experience, D’Vonte was great to work with and VERY knowledgeable and helpful. More

Friendly reliable service at a reasonable price. Easy to get an appointment to meet my needs. The people have gotten to know me and simply treat me as part of the family. I would highly recommend. J Easy to get an appointment to meet my needs. The people have gotten to know me and simply treat me as part of the family. I would highly recommend. Jake Sweeney Kia. More

Fast service, the staffs are very friendly and helpful. Also the place is very clean. I love all the snacks they provided. Also the place is very clean. I love all the snacks they provided. More

Was quoted a piece multiple times and then they changed it at the end. I put a bad review on Google and they responded and said me to call back which I did and they disconnected me two times in a row ! Pla it at the end. I put a bad review on Google and they responded and said me to call back which I did and they disconnected me two times in a row ! Place is a joke More

I purchased a 2025 Sportage Kia from this dealership in October 2024. On the day I signed for the vehicle, they had me download the Kia Access App. I signed for the vehicle and asked them if they would det October 2024. On the day I signed for the vehicle, they had me download the Kia Access App. I signed for the vehicle and asked them if they would detail it before I picked it up. The next day, they called me to say it was finished - even though the vehicle had never been moved from the same spot where I parked it in front of the dealership after test driving it (you can tell by the 360 picture feature in the app.) They acted surprised and said "well, we better do that." After purchasing the vehicle, I soon realized that it does not come close to achieving the higway mpg as advertised by Kia (38.5 mpg). In fact, I consistently got 25.5 - 27.5 mpg on the highway which equals about 169 miles less per tank than advertised. I called Kia corporate and they opened a case for me and said "your vehicle isn't broken in yet and you have to wait until the vehicle has at least 8,000 miles on it." When I reached the 8,000 miles, the vehicle mileage never improved. Corporate Kia said I had to take the vehicle to a dealer to make sure there wasn't anything wrong with it diagnostically. So I did. And Sweeney Kia drove it on the 35 mph streets around the dealer and down the hill in front and claimed the vehicle got 44 mpg (without taking it on the highway). They then asked me to sign a paper saying that my "driving style" was responsible for my poor mileage. I refused to do so. Please don't use this dealer if you want honest people and please don't purchase a Sportage Hybrid if you are specifically buying the vehicle for the gas mileage. More

Just purchased my 3rd car from Cam at Jake Sweeney Kia and it was a great experience as always. Told Cam what I wanted and where I needed my payment to be and he picked the perfect car for me and spot on and it was a great experience as always. Told Cam what I wanted and where I needed my payment to be and he picked the perfect car for me and spot on payment. I would recommend Cam and Jake Sweeney Kia to everyone. More

Antoine was excellent. He knew what he was doing and made you feel so comfortable all I can say great experience he was the best He knew what he was doing and made you feel so comfortable all I can say great experience he was the best More

Honest and accessible! ! I’ve had and emergency and had to deal with another local Kia dealer and it to an entire day for them to even respond! I called the team at Jake a ! I’ve had and emergency and had to deal with another local Kia dealer and it to an entire day for them to even respond! I called the team at Jake and they actually answered the phone!! Talked me through what was happening and gave me advice based on their protocol. It was amazing. The service department at Jake Sweeney is the best. That’s why I drive from Richmond to Florence for the service on my Kia!! More