Frankie Espinoza

Not enough guidence on how to learn how to properly use the vehicle. Information was hard to find and there was no effective steps given. Also the owners manual provided in the vehicle was a joke. 80k vehi the vehicle. Information was hard to find and there was no effective steps given. Also the owners manual provided in the vehicle was a joke. 80k vehicles should have a owners manual the explains everything!! More

by ITAL3GERM7 Verified Customer Verified Customer

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Great from start to finish I am so happy my salesperson Frankie Espinosa did his thang... Frankie Espinosa did his thang... More

by Lornajacques86 Verified Customer Verified Customer

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I was beyond impressed! ! I was most impressed with my salesman Frankie!! I give him 10 stars, he is the best salesman I’ve ever dealt with and I’ve bought about 150 brand ! I was most impressed with my salesman Frankie!! I give him 10 stars, he is the best salesman I’ve ever dealt with and I’ve bought about 150 brand new cars in my life!! I try to deal with Sewell, their customer care is second to none, but, Frankie, he was better than anyone at Sewell or any other dealership. Y’all had the Tahoe I was looking for, I wasn’t in the market for a new car, but, got sucked into the Trump Tariff scare tactic!!! I explained this to Frankie, told him I didn’t want to waste his time, or him to waste mine! We test drove and said make it simple Frankie, I’m not sitting here all night and u running to sales managers office every minute, give me bottom dollar on new car, and top dollar on trade in, and I’m in or I’m out! There was no pressure, sales manager Brad came to me said this is it, what do u think, I said well, I’d like a little more for trade in, I know you can’t cut me any slack on new car. I said I’m paying cash for new car, I just have to decided if I want to waste that much cash, Brad said I can get you a good financing rate of %6.6, I laughed and said I’m not financing $45k at %6.6!! He said Mr. Tyson, we are here if your interested, and are grateful for your time if your not, and would be grateful for one shot in the future if your ever in the market again!! I left, I decided on drive hm that I would ask for $700 more on my trade in, floor mats and 2 front windows tinted! I called Frankie, gave him my terms. He said Mr Tyson were closed, can I call you Monday and see if this deal works, I said absolutely!! He obviously called Brad and he accepted my deal!! I told Frankie, I’ll be there Monday, I’m paying cash, the only warranty I want is the standard Clay Cooley warranty, 3 yrs of dent protection, wheel protection, etc……. I don’t want to be in finance managers office more then 5 min, I’m not buying an extended warranty, and I’m not financing!! He said yes sir, I understand!! Brittany was all business, I understood probably frustration from a customer like me, but, it’s just how I do things, she has me sign everything, and off I went!!!! I will only buy cars in the future from Frankie, I just like the way he handled my business, not pushy, no guilt, no pressure, and didn’t waste my time!!! I njoyed the process!!!! Thank you Young Chevrolet!! I literally was almost done with GM, their dealerships have treated me like complete crap the past year, they lie to get you on the lot, they don’t even have the vehicle your their for, BUT, Mr Tyson, we have plenty to choose from, that’s complete bill crap, but, it’s the way Chevy wants their dealerships tan, and I despise it!!! Frankie and young kept my business!!! More

by TYTYSON Verified Customer Verified Customer

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Best services I have had in years, got me and my wife right with many options, thanks for the great services. A++ right with many options, thanks for the great services. A++ More

by T_BISHOP23 Verified Customer Verified Customer

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Excellent Salesman Mr Francisco Good explanation about the SUV that I was Interested I will Recommend Young Chevrolet ! the SUV that I was Interested I will Recommend Young Chevrolet ! More

by MGUAJARDO2612 Verified Customer Verified Customer

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LaVaughn and Frankie were very good to work with. Good guys and hard workers. No surprises when we finalized our deal. Good guys and hard workers. No surprises when we finalized our deal. More

by jsmith@crestps.com Verified Customer Verified Customer

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Young Chevrolet does an excellent job at customer service. They were very flexible in servicing the warranty repair on my new Silverado. Very friendly, and knowledgeable. It has been a great ove service. They were very flexible in servicing the warranty repair on my new Silverado. Very friendly, and knowledgeable. It has been a great overall experience dealing with this dealership. I have bought a lot of trucks personally and professionally. Frankie Espinoza was a pro who listened, and who was easy to deal with. More

by H Franklin Verified Customer Verified Customer

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The service was fast and my car was correctly repaired to my satisfaction. I would definitely recommend the service department. my satisfaction. I would definitely recommend the service department. More

by Jttapley Verified Customer Verified Customer

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