Frankie Bellia

Frankie was an absolute gem! My friend and I spent legit the entire day with him and both walked away with new cars! He kept us laughing and in good spirits the entire time! My friend and I spent legit the entire day with him and both walked away with new cars! He kept us laughing and in good spirits the entire time! More

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Honestly the best dealership I have ever worked with. The hospitality alone sold me. Very fast, easy, respectful, and honest. They went above and beyond and then some for me. Kristine Hoff was the dealer The hospitality alone sold me. Very fast, easy, respectful, and honest. They went above and beyond and then some for me. Kristine Hoff was the dealer I worked with. She was absolutely amazing. She put a lot of work in to make sure I left with the car I fell in love with. I cannot thank her and the outstanding team at motorworld pre owned in wilkes barre enough. They got me an incredible car at an unbeatable price. I will be sending everyone I know here! More

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Frankie was amazing he helped me every step of the way and was very transparent about everything as well as kept in touch to make sure everything was going to plan and was very transparent about everything as well as kept in touch to make sure everything was going to plan More

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Frank answered all my questions very polite and curtious would definitely recommend him and the dealership to anyone would definitely recommend him and the dealership to anyone More

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Worst Ever I was looking to finance a Toyota Tacoma pick-up truck. I came across their profile and gave them a call this week Tuesday (11/12/2024) around 3:00 pm and talked to sales person Francesco Be pick-up truck. I came across their profile and gave them a call this week Tuesday (11/12/2024) around 3:00 pm and talked to sales person Francesco Belia. I asked them if they do the financing for poor credit scores and if I will be able to drive the vehicle on the same day. After I got his confirmation to my two questions I drew for 2 hours and arrived around 6:30 pm, they were closing at 8:00 pm. When I arrived at the dealership they unlocked the vehicle without giving me the key so that I could see the vehicle in person. After I checked the vehicle they printed many papers and asked me to sign. After I signed papers we went together with Francesco for a test drive and after completing the test drive we went to the office for documentation. In the documents they brought, they wrote all the numbers. I agreed to put a $2,000 down payment. The first surprise was they told me that you will not be able to drive the car today because you are a Massachusetts resident and Massachusetts does not allow temporary plates. I told them that I recently purchased an Isuzu Box Truck and the dealer put a temporary plate on it and checked google and it says that Massachusetts allows temporary plates. They told me to check and came after a while saying that they called a professional they have a link to (either a friend or a person they work with, I`m not sure) and that person confirmed that Massachusetts does not allow temporary plates. The solution they foresee is that I will need to go to RMV in Massachusett and get plates and bring them so that they can release the vehicle. I agreed with them and asked if there is a person they work with who can do the paperwork on my behalf for whom I can make payment as my time is quite limited. They told me that they can not promise but they will check tomorrow and will let me know. They have not confirmed this information so far. And all these conversations were before submitting a credit application. After getting my confirmation regarding the plate question they submitted my credit application. Once more I told the manager Bill (I may mistake name) that as I told Francesco my credit score is low saying once more to you that If you would need cosigner please let me know so I can talk to my cousin, his credit score is between 600-700. He said no worries, will let you know just in case. I waited for a while and one Finance person (forgot his name) came and told me that he will need a cosigner and asked for information about the cosigner. I told him that his credit score is not perfect but should be between 600-700. He asked what he is doing for job, I told him that he is a truck driver and currently in California. He also told me that you both need to be here in person. I responded that that is not possible because I will not have time and he is in California. He told Ok, he will figure it out and let Maverick (as far as I understand kind of notary service) will go to him so that he can sign papers in person. I agreed and sent the link to my cousin so that he can fill out an application. Tuesday late evening my cousin submitted a credit application and on Wednesday Francesco called me to ask my cousin to unlock his credit score. He unfreeze the credit application around Wednesday 2:43 pm and I informed Francesco via text message. I waited for a while and followed up with Francesco at 4:59 pm on Wednesday and he told me he is busy with another customer. I also followed up one more time Wednesday but got no answer. Thursday morning after a follow up Francesco asked to share the picture of my cousin's driving license. I shared it as well, we chatted for a while (will share all screenshots where we chatted with company line and Francesco personal line). I told him that I can increase down payment to $3,000 and asked him to follow up with finance. He told me that he has no approval with $3,000 as well. I asked him what the option was then. He told me ab More

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Very helpful, not pushy at all and easy to work with. . I’ve been at many dealerships over the last few months but have gotten bad prices and deals. I heard from a few people motorworld was excellent.. wo . I’ve been at many dealerships over the last few months but have gotten bad prices and deals. I heard from a few people motorworld was excellent.. would say the same! Great people great place! More

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Frankie is THE BEST, would recommend him to anyone interested in a used auto. He was perfect interested in a used auto. He was perfect More

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I was taken care of by Frankie and what a wonderful experience honestly. Made everything simple, was upfront about everything and made sure he did everything he can to make sure I left the dealer with experience honestly. Made everything simple, was upfront about everything and made sure he did everything he can to make sure I left the dealer with the car I wanted and I did. If you ever looking to buy a car at motor world ask for Frankie you won’t be disappointed I promise you that. Great job Frankie and thanks again for making my day. I’d give you 10 stars but they only allow 5 lol. Great job! More

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Frankie Bellia the best friendly person you could ever deal with. He'll take you step by step through the entire processing on your purchase. He is very highly recommended. deal with. He'll take you step by step through the entire processing on your purchase. He is very highly recommended. More

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Very efficient dealership! All the salespeople, especially Frankie really care about their customers and standards. All the salespeople, especially Frankie really care about their customers and standards. More

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