Frank Wilson

I just came from Ourisman 40. I had to have four new tires put on my car no charge to me and they came out and explained to me what they needed to have done. Although it was a lon I had to have four new tires put on my car no charge to me and they came out and explained to me what they needed to have done. Although it was a long wait, The work was completed in allotted amount of time. Frank is the service manager, and he was very professional and friendly and would come and inform me what they were gonna do. More

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Friendly service, very informative. Also helpful with scheduling appointment when adjustments were needed. Thank you. Also helpful with scheduling appointment when adjustments were needed. Thank you. More

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Frank and Ron were wonderful to work with. They both took the time to help us with the service we needed for our vehicle. Thank you and keep up the great work. Would highly recommend this deal They both took the time to help us with the service we needed for our vehicle. Thank you and keep up the great work. Would highly recommend this dealership if you are looking for a new or used vehicle. More

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Overcharging for services is the first part. The second part is their sales or slacking. They should at least have had someone to offer me the extended Toyota care since it expires on 5 Decembe The second part is their sales or slacking. They should at least have had someone to offer me the extended Toyota care since it expires on 5 December. But I guess that’s not important to them They’re not personable This is my second Toyota that I have bought from that dealership and I won’t be buying another three service advisors were sitting there and the only one that said anything was the one who was dealing with a customer the other two weren’t, but that’s OK just leave a customer sitting in the lobby without offering assistance More

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I called to purchase the 2 yr, 5 oil change, tire rotation package for $350. Frank Wilson helped me buy the package on line versus coming to the dealership. He was courteous and efficient. I could no rotation package for $350. Frank Wilson helped me buy the package on line versus coming to the dealership. He was courteous and efficient. I could not have asked for better service than what he provided. More

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Friendly,responsive,inviting,quick,nice,fair, Clean,hone st,warm,selfless,comfortable, Caring, knowledgeable, relaxing ,place st,warm,selfless,comfortable, Caring, knowledgeable, relaxing ,place More

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Everyone at Ourisman Toyota 40 are professional and pleasant. Your service details are reviewed and explained and any issues are discussed and resolved in a timely fashion . I know my car is well cared pleasant. Your service details are reviewed and explained and any issues are discussed and resolved in a timely fashion . I know my car is well cared for and I can depend on the dealership . I highly recommend the service and will always return More

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The service was very quick, and the staff was very professional and courteous. I would highly recommend to go here in the future. professional and courteous. I would highly recommend to go here in the future. More

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Easy to set up an appointment. All providers are courteous. In particular my service provider Chris was knowledgeable, listened to my input including some help I requested on setti All providers are courteous. In particular my service provider Chris was knowledgeable, listened to my input including some help I requested on setting some features in my car. He also informed me of what packages are available as I move forward with my regular checkups. Finally the service to my car was completed in a timely manner. More

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Great service and extremely courteous. As the service took a while the service manager kept me updated while I was waiting. Definitely customer oriented! As the service took a while the service manager kept me updated while I was waiting. Definitely customer oriented! More

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