Frank Wilcox | Page 12

Great experience from the minute i walked in. T he Great experience from the minute i walked in. T he salesman was a pleasure to work with,all of the financing was thouroughly explained. I would recco Great experience from the minute i walked in. T he salesman was a pleasure to work with,all of the financing was thouroughly explained. I would reccomend to any family or friend intrested in a subaru purchase. More

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I called Patrick Subaru about a white Subaru Legacy that was advertised on their website. When I showed up the next morning for a test drive, the sales manager had the keys waiting for me. Frank Wilson was was advertised on their website. When I showed up the next morning for a test drive, the sales manager had the keys waiting for me. Frank Wilson was my sales person and was very low pressure. Everything was made easy for me, all my questions were answered and I purchased the car without having to spend my whole day there. When I began to drive the car I realized that there were a couple of issues with the radio and the cup holder. I called the sales manager and he had the service manager call me back immediately and schedule an appointment. When I brought the car in to be checked out, the service person was extrememly helpful and had someone drive me to work. They called me at work within 2 hours to tell me what they found and how they corrected the issues. Overall, I have had a very good experience with Patrick Subaru and would definitely recommend them to others. More

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Salesman was very courteous and knowledgeable. Low pressure situation and I never felt rushed. Many salesman try to push the "how much do you want to pay per month" and play games around th pressure situation and I never felt rushed. Many salesman try to push the "how much do you want to pay per month" and play games around that number. I appreciate that the folks at Patrick keep to basics: a fair trade-in value and a fair discount. This was by far the best car shopping experience I have had. More

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I met the sales person, Frank Wilcox, when I came into the dealership to look at used cars. Frank was extremely helpful, and although I did not buy a used car at that time, he went through a number of op the dealership to look at used cars. Frank was extremely helpful, and although I did not buy a used car at that time, he went through a number of options for a future purchase. After visiting another dealer so that I could make a comparison, I found the approach by Patrick Subaru, and Dealing with Frank, to be refreshing. They did not try to gouge me on price, they made a great offer and stuck by it and I ended up leasing a new car from Patrick Subaru. I would defintely recommend this dealership to anyone looking for a new or used car. More

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I visited this dealership even though it was far from my home (I live in Newton) because my brother just recently bought a car there and had such a good experience. I visited, got a great price for my trade home (I live in Newton) because my brother just recently bought a car there and had such a good experience. I visited, got a great price for my trade, and was promised my new car would be delivered within 10 days. Two weeks later and I am still without my new car, and now the general manager (Jason Patrick) says there is no way to know when I will get it. Today I go on their website and see a vehicle for sale with the same VIN as the vehicle I put a deposit on. These people are corrupt and will do anything to take your money! Stay away! More

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I did my homework on determining the dealer cost for the car I wanted, as well as the value of my trade-in. The dealership was very willing work with me on that basis, bargaining up from the dealer cost ra car I wanted, as well as the value of my trade-in. The dealership was very willing work with me on that basis, bargaining up from the dealer cost rather than down from the sticker. I feel I ended up with a fair price. Also, I had some doubts about the car after my first test drive, and my sales person was totally accommodating about my coming back for a second one. More

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I would recommened this dealership. I was in the market for a new vehicle and it came down to two dealerships. One was located 5 minutes from my place of work and the other one near my residence, but 25 for a new vehicle and it came down to two dealerships. One was located 5 minutes from my place of work and the other one near my residence, but 25 minutes away. The price on the Forester came down to a difference of $200.00 dollars. I decided to go with Patrick was because of the friendly service, especially Frank, who took the time to explain every aspect of the vehicle, he was not pushy, and treated us like family. The other dealership was somewhat friendly, but it was not the difference of the $200.00 dollars, it was the terrible attitude of the sales manager who made the final decision regarding price. He was rude and seemed like he just did not want to bother, so neither did we. Even though Patrick is out of the way, I am looking forward to bring my vehicle here for service. Donna Polseno More

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I knew from the way this dealership answered the phone, on my first call, that they knew what they were doing. The employee really wanted to help me make contact with the right person. Patrick Motors and on my first call, that they knew what they were doing. The employee really wanted to help me make contact with the right person. Patrick Motors and Frank Wilcox took the time to get me delivery on my new car much faster than other dealers I talked to. I was given a good price for my trade in and a very fair discount on the cost of my Outback. Frank took the time to go over the car in detail and the car was in perfect condition including a full tank of gas when I took delivery. Last but not least they went out of their way to get me the best possible rate on my loan. Do yourself a favor and just give them a call and see for yourself. D. Carey Aug 3 2010 More

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All of the sales staff are friendly, knowledgeable, and accommodating. Patrick Subaru sells cars by not selling cars. Sounds crazy, what does that mean? Patrick Subaru sells cars by creating a no pressu accommodating. Patrick Subaru sells cars by not selling cars. Sounds crazy, what does that mean? Patrick Subaru sells cars by creating a no pressure sales environment. The employees are honest, patient, and truly want you to be happy with your purchase. This type of environment is a rare find within the automobile industry. I highly recommend Patrick Subaru and I love my new Legacy! More

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After my wife and I decided on a Subaru, we went to our local RI dealership and test drove and got pricing on an Outback. I wasn't happy with the price, no trade, so I went on line and sought additional p local RI dealership and test drove and got pricing on an Outback. I wasn't happy with the price, no trade, so I went on line and sought additional prices on the exact model we had decided on. Patrick was the best price, but more important than the price we got was the way we were treated once we got there. Frank Wilcox was knowledgable, not pushy, and a true gentleman to both my wife and myself. We felt confident in the decision we were making because all the questions we had were answered honestly and clearly. We also worked with Bob Bernier on the paperwork and again everything was clearly explained to us and their was no pressure to take added warranties unless we wanted them. I will certainly recommend Patrick to anyone looking for a Subaru, they deserve to be congradulated for the fine customer service they extend. Bob Meo More

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