Frank Trotta
Frank Trotta at Rallye BMW
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Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
446 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

446 Reviews

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446 Reviews of Frank Trotta

December 18, 2024

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Very good service, excellent advisor, would recommend your services to future clients, thank you so much for being professionals. More

by jcole9976
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Recommend Dealer
Yes
Dec 18, 2024

Rallye BMW responded

Thank you for recommending Rallye BMW! We're glad to hear our team provided excellent service. We appreciate your support and look forward to serving future clients with the same professionalism!

December 18, 2024

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Service is wonderfully and the people at dealership is Is a pleasure to work with when getting your car service. More

by sawyer710
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Recommend Dealer
Yes
Dec 18, 2024

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that your experience with our team at Rallye BMW was a pleasure. We look forward to serving you again in the future!

December 18, 2024

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Very pleasant experience, profesionalism and curtoazie. I will return any time I will need my car serviced. Thank you Team More

by daniel@cfxusa.com
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Recommend Dealer
Yes

Other Employees Tagged: David Huang

Dec 18, 2024

Rallye BMW responded

We're delighted to hear about your pleasant experience with our team at Rallye BMW! Your kind words on professionalism and courtesy mean a lot to us. We look forward to welcoming you back for any future service needs!

December 13, 2024

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Always on time and courteous. . Easy to make an appointment, quality work at a reasonable cost. More

by KTRAKAS
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Recommend Dealer
Yes
Dec 13, 2024

Rallye BMW responded

These are all things we love to hear! Thank you for the support of Rallye BMW. Until next time!

December 10, 2024

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The team is caring and makes you feel comfortable when your car is in their hands. Communication and wait time is also very good More

by DPLEZ
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Recommend Dealer
Yes

Other Employees Tagged: Adam Romano

Dec 11, 2024

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW made you feel comfortable and provided excellent communication. Thank you for sharing your experience with us!

December 09, 2024

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Pleasant and reliable staff for maintenance repairs and overall service is excellent. Rallye BMW Westbury NY More

by Michael Lutchmidat
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Recommend Dealer
Yes

Other Employees Tagged: David Diaz, Adam Romano

Dec 09, 2024

Rallye BMW responded

Michael, we're delighted to hear that you found our staff pleasant and reliable at Rallye BMW. Thank you for sharing your positive experience with us!

December 06, 2024

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The customer care was a top notch. The were so kind and nice. I really like going to service my car there More

by OKUBALU
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Recommend Dealer
Yes
Dec 09, 2024

Rallye BMW responded

We're delighted to hear that you enjoy the top-notch customer care at Rallye BMW! Thank you for choosing us for your car service needs, and we look forward to seeing you again soon.

December 04, 2024

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All the work was done correctly and promptly I was notified of the progress of the work in a timely manner Very satisfied More

by PATMANN36
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Recommend Dealer
Yes
Dec 04, 2024

Rallye BMW responded

We're delighted to hear that you were satisfied with the service at Rallye BMW. Keeping our customers informed and ensuring quality work is always a priority for us. Thank you for your feedback!

November 30, 2024

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Excellent dealership. Good customer service. Car was completed in a timely manner. Nice clean facility. More

by payalnyc
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Recommend Dealer
Yes
Dec 02, 2024

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Rallye BMW provided excellent service and a pleasant experience. Safe driving!

November 29, 2024

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Employee Rating

Dennis was amazing very helpful full knowledge made the process so smooth he got me in and out very quickly all repairs were done as promised. It was great experience as always . More

by FUNDSCFO
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Recommend Dealer
Yes
Dec 02, 2024

Rallye BMW responded

We're delighted to hear that Dennis provided such a smooth and efficient experience at Rallye BMW! Thank you for your kind words, and we're glad everything went as promised. Looking forward to serving you again in the future!

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