Frank Tortorella | Page 3

Great service team. Kept me updated and everyone was polite, respectful and efficient the whole time Kept me updated and everyone was polite, respectful and efficient the whole time More

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Service crew is very Friendly, fast, great attitude, personal,very accommodating excellent service definitely will recommend personal,very accommodating excellent service definitely will recommend More

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They are fast & good nice people in st Charles Chrysler jeep ram dealership on north avenue jeep ram dealership on north avenue More

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Louis was very helpful, dealt with the warranty company and made sure I got my car back quickly. and made sure I got my car back quickly. More

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Always professional and easy to work with. Will continue to give them our business in the future! Will continue to give them our business in the future! More

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My wife and I live in Indiana and drove 3 hours to purchase a used Dodge Challenger from this dealership, and we are very glad we took the time to make the trip. Our salesman Anthony Miranda and Manag purchase a used Dodge Challenger from this dealership, and we are very glad we took the time to make the trip. Our salesman Anthony Miranda and Manager Chris Mancari were extremely friendly and helpful, both over the phone and in person. We have purchased several cars from local dealers in Indiana over the last 15 years. We have to say, this is the best, easiest, and most friendly and accomodating dealership experience we've had! Definitely worth the trip! Thanks again, guys! More

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Sold me a 2022 Ram 2500 and had some Variety which was nice also said would take care of any issues that might arise wich is nice. nice also said would take care of any issues that might arise wich is nice. More

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Friendly nice people to work with great atmosphere . Always asking if you need something. Just a great place to buy a Dodge Ram. A big thanks for helping me Always asking if you need something. Just a great place to buy a Dodge Ram. A big thanks for helping me More

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Overall it was a pleasure to work with the team at SC CDJR. I felt valued as a customer and the pricing was reasonable. It was nice that the GM Sam would promptly reply to requests by email and was ver CDJR. I felt valued as a customer and the pricing was reasonable. It was nice that the GM Sam would promptly reply to requests by email and was very approachable with my dealing with him. Josh in Sales was a pleasure to work with and the sales manager Chris made sure I got what I needed when at the site. More

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Lazy Liars I contacted St. Charles CDJ (salesman Frank) regarding a preowned vehicle I found online. Spoke on the phone, and via text. Since it was a 90+ minut I contacted St. Charles CDJ (salesman Frank) regarding a preowned vehicle I found online. Spoke on the phone, and via text. Since it was a 90+ minute drive to get there, I wanted an honest description of the vehicle's condition. I SPECIFICALLY asked about what looked like a dent in the front fender in one of the photos. I SPECIFICALLY asked Frank to have a look himself and confirm PRIOR to me making the drive. He texted me that it was just a scuff, not a dent. So I made the drive only to find a rather large dent as I feared, plus a second dent in the rear fender. Frank would have seen it had he got up and walked the 25 yards to look. Instead, he blamed his porters, etc. That slimy used car salesman cost me 3+ hours and $25 worth of gas and tolls. More

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