Frank Nash
Frank Nash at Oak Lawn Toyota
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Frank Nash

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.7
471 Reviews
4.7

471 Reviews

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471 Reviews of Frank Nash

November 02, 2024

Dealership Rating
Employee Rating

Frank is awesome. He hears what the issues are and tries everything to find the fix for it. He gives me honest and open options. From someone who knows how to work More

by Vman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 28, 2024

Dealership Rating
Employee Rating

Service with Frank Nash was outstanding. He's a knowledgeable professional who guided me with the repair and maintenance issues that I had. He was really helpful and explained what needed to More

by mc10532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frank and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

August 27, 2024

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Employee Rating

Sales person was very informative and made sure I was aware progress on the car. More

by reddygale50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad Frank was able to help, and we hope to see you again! Juan Vazquez, Service Manager

June 18, 2024

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Employee Rating

Over the years, good service, but not this time. My service took 3 hours, left cap off tire had to come back, liquid stains on my car and way overpriced. I left feeling taken advantage of. I had t More

by REED_SHEILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2024

Oak Lawn Toyota responded

Thank you for bringing this to our attention, Sheila, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Juan Vazquez, Service Manager

June 14, 2024

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I waited for 10 minutes and was attended to thereafter and issues were taken care of quickly and promptly. More

by cpaby2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andres Rivera

Jun 14, 2024

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

May 18, 2024

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Employee Rating

Nice clean place very nice experience every time I have to go there for service. The team is very attentive always making customers top priority. More

by burnside.angela
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 20, 2024

Oak Lawn Toyota responded

Angela, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 05, 2024

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Employee Rating

Frank was courteous and was efficient in getting me in and out of the dealership More

by mikejnoell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Bickness

May 06, 2024

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frank met your expectations. Thank you for choosing Oak Lawn Toyota, Mike, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

April 23, 2024

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Employee Rating

People are very polite. They answer any questions that I am concern . Easy to get to the dealership. More

by elenasandoval39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Juan Hernandez

Apr 24, 2024

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Elena, and we look forward to working with you again. Juan Vazquez, Service Manager

April 17, 2024

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Employee Rating

I have a good experience buying my vehicle oak lawn . .the sales men was very nice person I really recommended to any of my family members. More

by mysantos15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Carnivele, General Manager

March 28, 2024

Dealership Rating
Employee Rating

Best place to buy and service your vehicle, great people to talk to and they explain everything to you. Sales and service like a small family environment, when you go to a dealership like this you see the s More

by tbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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