Frank Guevara
Frank Guevara at City Volkswagen of Evanston

Frank Guevara | Page 4

Sales Consultant

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
39 Reviews

Dealership Experience

1 yr, 8 mos

Languages Spoken

English English

Spanish Spanish

5.0

39 Reviews

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39 Reviews of Frank Guevara

January 07, 2025

Dealership Rating
Employee Rating

I had an exceptional experience working with Frank at Volkswagen of Evanston! From the moment I walked into the dealership, Frank was welcoming, knowledgeable, and truly dedicated to helping me find the More

by Matthew Hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2025

City Volkswagen of Evanston responded

Thanks, Matthew, for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

December 30, 2024

Dealership Rating
Employee Rating

Incredibly patient and attentive, Frank is a rockstar. Frank was always there to help us navigate while we bought our first car. We are so grateful! More

by Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

City Volkswagen of Evanston responded

We are so glad that we had the opportunity to work with you, Miguel, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

December 24, 2024

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My husband and I had a great experience purchasing our new vehicle. Frank was our sales rep and was very helpful, patient and friendly. Great service overall. More

by leydigarduno.lg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander

Dec 30, 2024

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

December 20, 2024

Dealership Rating
Employee Rating

Frank was the best rep we could ask for. Not pushy, extremely knowledgeable , and always there for us when we need him. Even after our purchase, Frank takes calls from me to help me with the More

by Brian Finn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

City Volkswagen of Evanston responded

It's fantastic to hear that we provided you with great customer service, Brian! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

December 17, 2024

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Employee Rating

One of the best dealers in Chicago they all help us get in a Beautiful Tiguan love the car and will recommend them to anyone and Frank was very helpful to get us the car and Beyond thank you to much More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2024

City Volkswagen of Evanston responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Josh, for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

November 20, 2024

Dealership Rating
Employee Rating

I recently purchased a Volkswagen Tiguan from City Volkswagen of Evanston, and I cannot recommend this dealership highly enough. From the moment I arrived, the staff went above and beyond to ensure my More

by Oliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, Mario Grbavac, Gilbert Ansah, Ian Edmonson, Sam Lotta, Brendan Cowhey , Ricky Espino, David Rendon, Manny Reyes

Nov 20, 2024

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us, Oliver. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

November 18, 2024

Dealership Rating
Employee Rating

It was an excellent experience buying a car there! Frank Guevara and Alexander Paszkowski were super helpful and patient. Frank showed me some cars; explain to me all with detail! I recommend them 100 More

by Yoalli Rodríguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Carnes, Alexander Paszkowski

Nov 18, 2024

City Volkswagen of Evanston responded

Thank you, Yoalli, for taking the time to share your thoughts on working with Frank and Alexander. We're glad to hear they delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

November 12, 2024

Dealership Rating
Employee Rating

This is our second lease from City Volkswagen. Sam was super easy to work with; we actually were able to negotiate a great deal on a new Atlas from the convenience of our home! Once at the dealers More

by jgaytanlcsw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Lotta

Nov 12, 2024

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

November 08, 2024

Dealership Rating
Employee Rating

I wanted to take a moment to outline the experience we had with the team at City Volkswagen of Evanston. From working with Sam Lotta who was always responsive to our questions, to Frank Guevara who helpe More

by scottr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Lotta , Alex Paszkowski

Nov 10, 2024

City Volkswagen of Evanston responded

Thanks, Scott, for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

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