Frank Guerra
Frank Guerra at D'Arcy Hyundai

Frank Guerra | Page 19

Service Advisor

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

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191 Reviews

Dealership Experience

12 yrs

Industry Experience

12 yrs

not yet
rated

191 Reviews

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191 Reviews of Frank Guerra

May 30, 2018

Dealership Rating
Employee Rating

Great dealer with great people and service! Everyone I worked with gave me great service. The process was fast and they were able to deliver everything I had asked for. I didn't feel pressured i More

by aruettiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall, Mike Budzinski , Guy Campobasso, Mike Campobasso, Zach Segreti

May 30, 2018

D'Arcy Hyundai responded

Congratulations on your CPO Vehicle! Thank you for taking the time to share your D'Arcy Hyundai experience and for allowing us the opportunity of working with you and earning your business. Here at D'Arcy Hyundai we try to ensure we understand exactly what it is that you are looking for to help you find the vehicle that best matches your vehicle needs. We work with you, at your pace as we understanding buying a vehicle is a big decision. We are happy you are happy. Thank you again! D'Arcy Hyundai

May 09, 2018

Dealership Rating
Employee Rating

Excellent ! John Flynn along with the rest of the Hyundai dealership was very helpful , helped me find a vehicle that suited my needs. Let me test drive multiple More

by Brianna21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delilah Armenta, Mike Campobasso, John Flynn

May 10, 2018

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are truly happy to hear your visit went as well as expected if not better! Here at D'Arcy Hyundai understanding your vehicle needs and making sure we help find the right vehicle for you is important to us. We hope you know you are part of our D'Arcy Hyundai family now and whatever you may need, you can count on us to take care of you. Thank you for allowing us to earn your business. Congratulations on your new Elantra! D'Arcy Hyundai

April 28, 2018

Dealership Rating
Employee Rating

Great DealershipKudos Kudos to the staff at D'ARCY. They were friendly and gracious. They helped us fined the perfect Sonata and lease.As a Korean war Vet I took advantage More

by Grunt 55-57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kociuba, ISA Romero , Delilah Armenta, Mike Campobasso, Phil Gomez. 5 stars. . . Phil in finance 5 stars

Apr 28, 2018

D'Arcy Hyundai responded

First and foremost, thank you so much for your service. There will never be enough words to express how much we appreciate you. Secondly, thank you so much for taking the time to stop into our dealership and allowing us to have earned your business. Here at D'Arcy Hyundai we do our very best to work as a unit to ensure you receive not only the best pricing possible but vehicle shopping experience as well. We are glad everyone was able to make this happen for you. If ever you may need anything else in the future, please let us know. Thank you. D'Arcy Hyundai

April 27, 2017

Dealership Rating

francisco medina very good sales person service dept. was excellent. very good waiting area very good dealer ship got a nice thank you from terry darcy hunydai make More

by vgpossum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner , Francisco Medina

May 01, 2017

D'Arcy Hyundai responded

Thank you very much for allowing us to have earned your business. We appreciate you taking the time to share your D'Arcy Hyundai experience. We are glad you like your new vehicle and we congratulate on your purchase. Please let us know if there is anything more that we can do for you now or later in the future. D'Arcy Hyundai

March 11, 2017

Dealership Rating

D'Arcy Rocks! Everything about this dealership made me comfortable and I felt like I was an important customer. Friendly faces throughout the buying process. Found More

by swade.yky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Flynn, Dee Zavala

Mar 13, 2017

D'Arcy Hyundai responded

I hope you know you are an important customer to us. You are now part of our D'Arcy Hyundai family and you will be taken care of every time! We thank you for taking the time to stop in and allowing us to work with you and of course the privilege of earning your business. Congratulations on your new vehicle, please let us know if there is anything more you need now or later in the future. D'Arcy Hyundai

November 16, 2016

Dealership Rating
Employee Rating

Servie When I bring my car in for service, I get great customer service from time i am quoted and taken care of. I wouldnt think of taking my car anywhere e More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2016

D'Arcy Hyundai responded

We appreciate you taking the time to stop into our dealership to use our service department. We appreciate your kind words. Thank you for trusting us to service your vehicle. Frank Guerra, is definitely an awesome team mate and makes sure he takes care of his customers. Please let us know if you may need anything else now or in the near future. D'Arcy Hyundai

November 16, 2016

Dealership Rating
Employee Rating

Great service Darcy Team, are awesome people that go above and beyond for their customers which you don't see that anymore! Highly recommended.- Keep up the grea More

by Yourstruly2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2016

Dealership Rating

D'Arcy Hyundai #1 Great dealership, have been doing business with this dealership for over 15 years! We'll continue to purchase future vehicles at this dealership. Best More

by fbckhm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall, John Wagner

Sep 08, 2016

D'Arcy Hyundai responded

We sincerely thank you for taking the time to share your D'Arcy Experience with our online community. In addition, we thank you for your 15 years of loyalty to our dealership and brand. We sincerely appreciate you. Please let us know if there is anything more we can do for you now or even in the near future. Thank you. D'Arcy Hyundai

June 25, 2016

Dealership Rating

Vehicle Bliss It is a pleasure researching, reviewing, purchasing a vehicle with personnel that have knowledge and passion for the vehicles they sell. Great experi More

by louannwhalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francisco Medina

Jun 25, 2016

D'Arcy Hyundai responded

Louann, Thank you for your kind words and for taking the time to share your D'Arcy difference. Congratulations on your new vehicle, we are happy that everything went as well as you expected if not better. Thank you for allowing us to earn your business. Please let us know if you may need any additional help now or in the near future. D'Arcy Hyundai

May 22, 2016

Dealership Rating
Employee Rating

New Car and Service Dept. I purchased a 2017 Santa Fe Sport from D'Arcy Hyundai. I have used their service department previously, and John Wagner and his staff are excellent! L More

by BILLK2811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall, John Wagner, John Mesich , Mike Campobasso, Bill Paetzold

May 23, 2016

D'Arcy Hyundai responded

Bill, Thank you so much for sharing your experience with our online community. We are glad everything went as well as you expected. Congratulations once again on your 17' Hyundai Santa Fe

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