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Frank Guerra
191 Reviews
Dealership Experience
12 yrs
Industry Experience
12 yrs
191 Reviews of Frank Guerra
June 02, 2019
Best service department ever. This is the best service department I've ever been to. One of reasons I will not go to any other car dealership is this service department. This is the best service department I've ever been to. One of reasons I will not go to any other car dealership is this service department. More
by BRUCEGH1963
Verified CustomerOther Employees Tagged: Jimmy Kociuba, Leroy Parks, John Wagner, John Mesich, Jayson Mirabella , Mike Campobasso
May 31, 2019
Radio was diagnosed incorrectly I was told that my radio needed to be replaced, and after replacing it the problems still occurred. Then I was told I’m wrong. I was told that my radio needed to be replaced, and after replacing it the problems still occurred. Then I was told I’m wrong. More
by ALEXIS_NASUTA
May 28, 2019
Very attentive and eager to help Frank was so attentive and eager to help. Very friendly and patient. Will only bring my car to him and letting my family and friends know as well. Tha Frank was so attentive and eager to help. Very friendly and patient. Will only bring my car to him and letting my family and friends know as well. Thanks Frank! More
by ZAVALA_DEE
May 16, 2019
Knowledgeable and friendly service My experience begins with the ease of scheduling my service online. I get either an email or text reminder. Dropping my car off the night before my ap My experience begins with the ease of scheduling my service online. I get either an email or text reminder. Dropping my car off the night before my appointment was convenient and I was greeted promptly. At intake my service was reviewed and an estimated total was given, and my coupon was honored. The work was done in a timely manner, and a question I had at pickup was addressed right away. This place is thorough and friendly! More
by akafrosty5
Other Employees Tagged: John Wagner
May 15, 2019
They were very accomodating They were friendly & service was done right. They explained everything well & even gave a complimentary car wash. I will return again for service next They were friendly & service was done right. They explained everything well & even gave a complimentary car wash. I will return again for service next time. More
by setina55
Other Employees Tagged: Michael Nolan
May 14, 2019
They went out of their way. They handled my situation professionally and went out of their way to help me and take care of me. I knew my car was in good hands. The paperwork was They handled my situation professionally and went out of their way to help me and take care of me. I knew my car was in good hands. The paperwork was handled quickly. More
by Vera
Other Employees Tagged: John Wagner , Also the office girls who answered the telephone.
May 14, 2019
Recall Service Good customer service and work done in timely fashion. Waiting room was clean and comfortable. Reminders of appointment and follow up after service we Good customer service and work done in timely fashion. Waiting room was clean and comfortable. Reminders of appointment and follow up after service were nice to receive. More
by cameronbettin
Other Employees Tagged: John Wagner, John Mesich, Jayson Mirabella
May 14, 2019
Respect Our salesperson Mike always makes us feel at home never pressured to make a decision. Thanks for making us feel at home. Thank you Darcy Hyundai. Our salesperson Mike always makes us feel at home never pressured to make a decision. Thanks for making us feel at home. Thank you Darcy Hyundai. More
by Jersey
Other Employees Tagged: Mike Budzinski , Francisco Medina
May 12, 2019
Repair The repair was completed in a timely manner...Frank did a fine job with keeping me updated....The service department does a fine job...They are reason The repair was completed in a timely manner...Frank did a fine job with keeping me updated....The service department does a fine job...They are reasonably priced. More
by Jack58
May 10, 2019
Recall & Service Visit Appointment was due to a recall. Other service needs were identified & addressed the same day. They were able to identify & repair the source of a pro Appointment was due to a recall. Other service needs were identified & addressed the same day. They were able to identify & repair the source of a problem that others could not. More
by SG KING
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