Frank Gioia

This dealer gets a 1 out of 10. Left my Cadillac Liriq for service for 9 days while I was on a business trip in Europe. When I returned back from the airport the car was not touch, Left my Cadillac Liriq for service for 9 days while I was on a business trip in Europe. When I returned back from the airport the car was not touch, was not moved. They said they "got busy with other customers and didnt have any technicians who were trained on electric cars. On another occasion I showed up for an scheduled appointment and they said they didnt have technician to service so I needed to come back. The dealership is way out of my way so I tried North Bay Cadillac in Manhasset and they told me it would be 2-3 months to get an appointment. Basically they were saying that since I didnt buy the car there they were not interested in helping me. I escalated the issue to GM Executive Team with no help - here is the contact person who tries to help: Kelly | Cadillac Executive Resolutions | 1-800-333-4223 cadillacexecutiveresolution@gm.com Then the other day the sales person called me since my 24 month lease is coming due end of next month asking me to come in to look at a new car... xxxxx of steel! I would never buy another car from Paul Conte - only interested in selling cars and can care less about customer service! Im running back to my BMW dealer as fast as possible. STAY AWAY!!!! More

Report | Print

Straight forward dealer who presented the best lease deal to meet our needs. The process was quick and detailed. And the vehicles sell themselves. Highly recommend this Caddy dealership!! to meet our needs. The process was quick and detailed. And the vehicles sell themselves. Highly recommend this Caddy dealership!! More

by DCONDO12 Verified Customer Verified Customer

Report | Print

Nelson in sales is very easy to deal with. Will always try and get you the best deal possible. Omar in finance is great to deal with as well. No xx, just straight out good guy, no games. Will always try and get you the best deal possible. Omar in finance is great to deal with as well. No xx, just straight out good guy, no games. More

Report | Print

Keith went above and beyond for ua as we purchased from out of state. We would recommend he and Conte Cadillac to anyone and everyone! out of state. We would recommend he and Conte Cadillac to anyone and everyone! More

Report | Print

Excellent service. Nelson worked hard to find the right lease deal that would fit our budget. Nelson worked hard to find the right lease deal that would fit our budget. More

Report | Print

All involved with my purchase were kind and personable. Everything went smoothly from beginning to end. Everything went smoothly from beginning to end. More

Report | Print

Nelson worked really hard to get me the deal I was looking for!! My 3rd car with him looking for!! My 3rd car with him More

by bgoodrich61 Verified Customer Verified Customer

Report | Print

Really great people they worked with me and gave me no pressure in buying my car. My availability was difficult but they worked with me every step of the way pressure in buying my car. My availability was difficult but they worked with me every step of the way More

by killabees421 Verified Customer Verified Customer

Report | Print

Nelson really helped me make the right choice in the Lyriq. We looked at other option and he helped make it clear that this was the right car for me. The whole team worked hard to make the pricing and Lyriq. We looked at other option and he helped make it clear that this was the right car for me. The whole team worked hard to make the pricing and payments fit my budget More

by tcnine11 Verified Customer Verified Customer

Report | Print

The experience was wonderful and smooth and I would recommend them to anyone looking for a car recommend them to anyone looking for a car More

by RSEDRISH1 Verified Customer Verified Customer

Report | Print