
102 Reviews
Write a Review102 Reviews of Frank Fernandez
February 17, 2025
I had an excellent experience at Audi Fort Lauderdale, thanks to Frank. He was incredibly helpful, knowledgeable, and professional throughout the entire process. Frank made me feel comfortable and never o thanks to Frank. He was incredibly helpful, knowledgeable, and professional throughout the entire process. Frank made me feel comfortable and never once applied any pressure to make a purchase, which I really appreciated. It was clear he genuinely cared about helping me find the perfect car that suited my needs rather than just making a sale. More
Other Employees Tagged: James Phillips
January 03, 2025
Overall, everybody was great in terms of customer service. However, my sales person has failed to get back to me on two post sale questions that I have that he never showed me. One is an issue and th service. However, my sales person has failed to get back to me on two post sale questions that I have that he never showed me. One is an issue and the other one is a convenience feature. That’s all I can say. Thank you. More
Other Employees Tagged: Maurice Mohammed , Phil
December 20, 2024
Maurice is a fantastic no nonsense finance manager. This is my second Audi purchased here at Audi Fort Lauderdale and he never disappoints. He is extremely knowledgeable and explains everything related This is my second Audi purchased here at Audi Fort Lauderdale and he never disappoints. He is extremely knowledgeable and explains everything related to the closing. More
Other Employees Tagged: Maurice Mohammed , Frank Fernandez
November 22, 2024
Quick, businesslike, efficient, this is the third car leased from this dealership, very competent at all times leased from this dealership, very competent at all times More
Other Employees Tagged: James Phillips, Steve Kincaid, Abbas Masri
November 10, 2024
The Service I received couldn't have been better! Thank you, Audi Ft. Lauderdale you really know how to take care of your customers! Thank you, Audi Ft. Lauderdale you really know how to take care of your customers! More
Other Employees Tagged: Steve Kincaid, Marcela Villacres, Eric Palmer, Maurice Mohammed
October 10, 2024
Brought my new Audi Q5 PHEV in for a software update. The service advisor was great, the technician provided a video update, and the service was completed quickly. I also needed to reestablish the mobi The service advisor was great, the technician provided a video update, and the service was completed quickly. I also needed to reestablish the mobile link to the MyAudi app; the service advisor walked me over to the sales department and Frank quickly assisted in getting the link re-established. Great overall experience! More
Other Employees Tagged: Eric Palmer
October 05, 2024
Very helpful and excellent customer service with unbeatable price received for our new car purchase. unbeatable price received for our new car purchase. More
Other Employees Tagged: James Phillips, Stevie “Sunshine” Catalo