Frank DiCostanzo

Easy drop off and pick up and work done timely as well as professionally completed! professionally completed! More

by billchase Verified Customer Verified Customer

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I called to make an appointment for airbag recall. When I got there I was told that they had no airbags in stock and I had to reschedule. They should have told me about it when I made the appointment. When I got there I was told that they had no airbags in stock and I had to reschedule. They should have told me about it when I made the appointment. Just wanted you to know that my time it is also valuable. Thank you. More

by UMBC8 Verified Customer Verified Customer

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Very efficient and easy to get everything done. Easy to schedule and the shuttle service was great. Easy to schedule and the shuttle service was great. More

by sharonwright1 Verified Customer Verified Customer

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Frank was excellent and went out of his way to make sure I was not only taken care of, but that I was getting the best deal possible. Colonial VW of Medford provided all around exceptional service. I was not only taken care of, but that I was getting the best deal possible. Colonial VW of Medford provided all around exceptional service. More

by Lauren K. Verified Customer Verified Customer

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Thorough and helpful. Appreciated also the Uber shuttle and the kindness at the desk. Thank you! Appreciated also the Uber shuttle and the kindness at the desk. Thank you! More

by NOEL.DANFORTH Verified Customer Verified Customer

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I’ve had a great experience with this dealership, both when purchasing my car and when addressing a recent issue. The team is professional, friendly, and always goes above and beyond to ensure customer sa when purchasing my car and when addressing a recent issue. The team is professional, friendly, and always goes above and beyond to ensure customer satisfaction. I highly recommend them for their excellent service! More

by alexwargo Verified Customer Verified Customer

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I was charged $600 for a routine oil change. Total blatant ripoff. I was a loyal customer before but will not return to be ripped off again. Total blatant ripoff. I was a loyal customer before but will not return to be ripped off again. More

by matthew.rotondaro Verified Customer Verified Customer

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Ready ahead of estimate. Recall had specific instructions that they let me know of in advance. The car wash is a really lovely plus. I met Tommy whose first day was about t Recall had specific instructions that they let me know of in advance. The car wash is a really lovely plus. I met Tommy whose first day was about to start and he was so excited and kind. Glad it’s a good place to work. It shows in the service n More

by MELISSAKOESTER Verified Customer Verified Customer

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My Absolute Favorite Dealership … The Guys Here Ate Extremely Helpful, From The Front Desk To The Parts Department … Both Chris’ Are Amazing And I Appreciate The Way That Im Dealt With. Ive Had To Had Extremely Helpful, From The Front Desk To The Parts Department … Both Chris’ Are Amazing And I Appreciate The Way That Im Dealt With. Ive Had To Had My Car Towed There Twice Recently For Tire Fixture And They Were Nothing Short Of Helpful And Accommodating! The Only VW Dealership That’ll See Me In The State Of Massachusetts For Sure!!! Love You Guyssss Keeping Being Delightful And Helpful Men … Us Women Appreciate You! More

by daijamdl1 Verified Customer Verified Customer

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Efficient check in, good communication about status, efficient check out after the work was complete efficient check out after the work was complete More

by andrewjhally Verified Customer Verified Customer

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