Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Frank DaSilva
Frank DaSilva at Colonial Volkswagen of Medford

Frank DaSilva

Assistant Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

Contact Me
4.8
134 Reviews
4.8

134 Reviews

Write a Review

134 Reviews of Frank DaSilva

August 09, 2025

Dealership Rating
Employee Rating

I’d always like the price to be less expensive…. but, I believe the services was fair and efficient. And the people were courteous and helpful. More

by ddhaggerty19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

Report | Print
Aug 09, 2025

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 08, 2025

Dealership Rating
Employee Rating

This dealership has been a perfect place to get my Eos serviced. So happy with them More

by linda.bellofatto26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 08, 2025

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 05, 2025

Dealership Rating
Employee Rating

They were able to find a state incentive that meant I didn’t need to pay for any of my repair. Very grateful! More

by WE2274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

Report | Print
Aug 05, 2025

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 29, 2025

Dealership Rating
Employee Rating

Great service and advisor lived the repair video excellent hob with detail on car happy customer More

by jmgwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

Report | Print
Jul 29, 2025

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 18, 2025

Dealership Rating
Employee Rating

They were great. they communicated very well and fixed it on time and pick up was easy. Also , were able to get my car in quickly. Staff very helpful More

by linda.bellofatto26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo , Person who answers the phone

Report | Print
Jul 18, 2025

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford. We look forward to having you as one of our valued customers for many more years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 11, 2025

Dealership Rating
Employee Rating

Chris has always been always helpful and responsive. He explains everything and makes sure customer concerns are addressed. More

by ROLANDPRICE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris in Service Dept.

Report | Print
Jul 12, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 02, 2025

Dealership Rating
Employee Rating

Excellent customer service. The only complaint I would make is the pricing of the tires that were replaced during my last servicing. Because of the high price I dont inten More

by RonThomann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

Report | Print
Jul 02, 2025

Colonial Volkswagen of Medford responded

Ron, we are very happy that Frank, Frank, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 01, 2025

Dealership Rating
Employee Rating

Frank was wonderful and broke down the cost for me so I understood what was being done. More

by anikakawsar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 01, 2025

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

June 17, 2025

Dealership Rating
Employee Rating

Frank is great with communicate and keep me up to date with the process. He provided all information need for me in order to solve my car issue. More

by Surat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

Report | Print
Jun 17, 2025

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

June 13, 2025

Dealership Rating
Employee Rating

The team is professional honest and got the job done and now my car is running perfectly. Highly recommend for anyone who has a Volkswagen to use Colonial in Medford. More

by Margaret Cerulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

Report | Print
Jun 13, 2025

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

1
2
...
14

Dealership Inventory (332 Vehicles)

new 2025 Volkswagen ID. Buzz car, priced at $58,100
2025 Volkswagen ID. Buzz
new
Deep Black Pearl Effect exterior
Automatic
Rear-wheel Drive
$58,100
View Details
new 2025 Volkswagen Jetta car, priced at $25,215
2025 Volkswagen Jetta
new
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
$25,215
View Details
new 2025 Volkswagen Jetta car, priced at $25,215
2025 Volkswagen Jetta
new
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
$25,215
View Details
new 2025 Volkswagen Taos car, priced at $35,959
2025 Volkswagen Taos
new
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
$35,959
View Details
new 2025 Volkswagen Taos car, priced at $37,400
2025 Volkswagen Taos
new
Alpine Grey exterior
Automatic
All-wheel Drive
$37,400
View Details
new 2025 Volkswagen Jetta car, priced at $25,137
2025 Volkswagen Jetta
new
Alpine Grey exterior
Automatic
Front-wheel Drive
$25,137
View Details
View All Inventory