Frank Castagna
Frank Castagna at Delray Buick GMC

Frank Castagna

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.8
144 Reviews
4.8

144 Reviews

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144 Reviews of Frank Castagna

May 29, 2025

Dealership Rating
Employee Rating

OK. Nothing to write home about. Charged me $200 for a software upgrade, come on. . average at best I would say. More

by LILLYONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pat Frenna

May 30, 2025

Delray Buick GMC responded

LILLYONE, I understand your frustration with the software upgrade charge. We aim to provide value and appreciate your feedback on this matter. If you have any further questions or concerns, please feel free to reach out.

May 23, 2025

Dealership Rating
Employee Rating

Frank and the staff are always on point. Service is always quick and efficient. Much appreciated! More

by paul@modelrowlandscape.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 30, 2025

Delray Buick GMC responded

We are so happy that our Delray Buick GMC team delivered an excellent experience. Thank you, Paul!

May 12, 2025

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Employee Rating

Service was quick and efficient. frank was very attentive to the details and helped us to get everything done ASAP since we had to leave in a hurry. More

by JULLIANASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Frenna

May 13, 2025

Delray Buick GMC responded

Julliana, we're delighted to hear that Frank provided quick and efficient service for you at Delray Buick GMC. Thank you for sharing your experience!

May 06, 2025

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Employee Rating

Great customer service. Was very happy how they went above and beyond to get my wife exactly what she wanted. More

by NMILLER15
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2025

Delray Buick GMC responded

We're delighted to hear that our team at Delray Buick GMC went above and beyond to meet your wife's needs! Thank you for sharing this positive feedback, and we hope she enjoys her new vehicle.

May 04, 2025

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Employee Rating

Always a pleasure at Delray gmc thank you for your great service and see you soon More

by SCOTTYCGAR
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2025

Delray Buick GMC responded

We are so happy that our Delray Buick GMC team earned your 5 stars. See you next time!

April 28, 2025

Dealership Rating
Employee Rating

I’ve been servicing my trucks there for 6 years now and service had always been prompt, courteous and professional and my last two trucks were not even purchased there. Recently brought my daughter to bu More

by R519
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Delray Buick GMC responded

Thank you for your continued trust in Delray Buick GMC over the years! We're delighted to hear about your positive experiences with our service team and that you've chosen us for your daughter's first GMC truck. We look forward to serving you both in the future!

April 24, 2025

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Employee Rating

I was in and out service was great! No issues. Surprised though no flood bulbs in stock. More

by FTARLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Delray Buick GMC responded

Ftarlton, thanks so much for your high rating of Delray Buick GMC! Sorry about those flood bulbs!

April 24, 2025

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Employee Rating

Frank is always a pleasure to deal with. My car is always serviced promptly with excellent workmanship. Frank and the entire service team are an asset to Delray Buick GMC. More

by LENLAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Delray Buick GMC responded

We're delighted to hear that Frank and the service team at Delray Buick GMC consistently provide you with excellent workmanship. Thank you for recognizing their efforts, and we look forward to serving your car needs in the future!

April 03, 2025

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Employee Rating

Made an appointment for my Acadia for recall on the air bag. no parts and they only did an oil change that I really did not need. call ed for 3 days to find out when it would be compleat and was put on hol More

by Rick SUCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 07, 2025

Delray Buick GMC responded

Rick, I'm sorry to hear about the inconvenience you faced with your Acadia's recall service. It sounds like there was a breakdown in communication on our end, and I apologize for any frustration this caused. Please feel free to reach out directly so we can assist further and ensure you're kept informed moving forward.

March 26, 2025

Dealership Rating
Employee Rating

I had a great service experience from the moment I arrived. Frank introduced himself explain to me the entire process and got my car completed by promised time. More

by JAVILEXUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Delray Buick GMC responded

We're delighted to hear that Frank provided you with a great service experience at Delray Buick GMC! It's wonderful knowing everything was completed on time and to your satisfaction. Thanks for sharing this feedback!

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