Francisco Roblebo

Excellent experience at the new Herb Chambers Sudbury Mercedes Benz location. From the sales experience with Franco Robledo to the delivery of my new vehicle with Jonny Pham, the encounter was top notch Mercedes Benz location. From the sales experience with Franco Robledo to the delivery of my new vehicle with Jonny Pham, the encounter was top notch. More

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The Mercedes Benz of Sudbury dealership was very welcoming, efficient and state of the art facility. welcoming, efficient and state of the art facility. More

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An excellent experience with the Sudbury dealership! My salesman, Franco Robledo, was great to work with. Gave me a great price on a trade-in and found just the vehicle I was looking for. No high pressu My salesman, Franco Robledo, was great to work with. Gave me a great price on a trade-in and found just the vehicle I was looking for. No high pressure! It was a totally seamless transaction. The new showroom is amazing and the service dept. is so impressive! I'm really going to enjoy the relationship with Herb Chambers Sudbury going forward. A class act and 5-star! More

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A great experience today meeting with Jonny and learning about all the amazing new technology that comes with my '25 GLA250! It's a lot! Jonny was very patient as well as extremely knowledgeable. What a gre about all the amazing new technology that comes with my '25 GLA250! It's a lot! Jonny was very patient as well as extremely knowledgeable. What a great service, offered by Herb Chambers Sudbury. I'm really going to enjoy the relationship with Herb Chambers going forward. It's amazing that the new technology is designed for the driver to keep their eyes on the road! Driving distracted has become a pandemic unfortunately. Those values were reinforced today by Jonny and I was listening! I plan to go back for Part 2 of my tutorial. Knowledge is power! More

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Jonny was super knowledgeable about all the technical details of our car.  He really helped us get familiar with the new features right away.  We have purchased other Mercedes vehicles in the past but Jo details of our car.  He really helped us get familiar with the new features right away.  We have purchased other Mercedes vehicles in the past but Jonny’s level of knowledge about the car, all its functionalities, and the interaction with us as customers were more than we have ever experienced or expected.  He followed up with us and even responded to our questions after hours.     Everyone in the dealership was awesome! We really enjoyed working with Nic (worked through all the details to make our out of state purchase possible), Dynae (answered all our questions on the vehicle and worked our car deal over texts!), Franco (took super good care of us the day of delivery and sent us photos of the vehicle while we were making our final decisions), Josue (took care of all the warranty, special offers, and paperwork to finalize the purchase), Sharon (took so many of my calls and tracked everyone down everyone to make sure I got the information I needed, awesome!), and Andrew (made sure our purchasing experience were satisfied).  Thanks! More

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Jonny is one of the most valuable assets to MB Natick. I never knew a concierge existed to be honest. So grateful for Jonny, taking his time and patience to explain everything MB related. Not only is he s I never knew a concierge existed to be honest. So grateful for Jonny, taking his time and patience to explain everything MB related. Not only is he super knowledgeable, he also has a great personality! He even gave me his personal number if I ever have questions, just text. He always responds quickly. Thank you Jonny for all your assistance! Keep up the outstanding work! More

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First a general compliment for the beautiful showroom, clean, comfortable waiting area, soothing music, low volume tv, cold/ hot refreshments, then there is the courteous and knowledgeable people. 🙏🏼 clean, comfortable waiting area, soothing music, low volume tv, cold/ hot refreshments, then there is the courteous and knowledgeable people. 🙏🏼 Mr. Herb Chambers, I will direct this to you, Not sure if you have time to read reviews, but certainly hope you somehow get your eyes on this Team. You can be very proud of the incredible dedicated Natick Team. I will start with my experience with Jonny, he was nothing but stellar, polite & knowledgeable. This young man knows the ins and outs of every detail and took his time to patiently explaining them, it was a lot to take in and extra time extended if I need it in the future. As for the rest of the team, I was courteously greeted and helped by Sharon at the front desk then directed to the sales team. Danny, Franco and Dakota, each individually showed class, respect and knowledge of the cars and services available. As for the finance department, well,….Mr. Kolls Oloko was thorough in explaining the ins & outs of the available extras for car & rim protection and took his time about the financials. Thank you to All. Mr. Chambers, in all, I walked away with The Best Car Buying Experience. I have already shared with many of my friends how the old Herb Chambers commercials used to get my attention, now I have experienced Mr. Chambers’ promise. 🙏🏼 Nothing like it! Thank you Natick Team, you all made spending my $$$$ easy & seamless !! 🫶🏻 See you around town . More

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Jonny is the concierge at MB Natick. which I had no idea existed until I went in for service. Made an appt w him and he very knowledgeable about Mercedes vehicles! Very thorough in teach which I had no idea existed until I went in for service. Made an appt w him and he very knowledgeable about Mercedes vehicles! Very thorough in teaching me about the Mercedes me app and all the bells and whistles inside the vehicle.he is very patient, knowledgeable and personable! Great job Jonny!! So glad to know there was a person there that does this job!! More

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Trata muy bien al cliente y Es muy amable y excelente servicio yo personalmente volvería a comprarle otro vehículo servicio yo personalmente volvería a comprarle otro vehículo More

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Franco was extremely helpful and we connected right away. I knew which model I wanted. He reviewed all the vehicle features and we took a test drive. The negotiation process was easy and my car was ready the I knew which model I wanted. He reviewed all the vehicle features and we took a test drive. The negotiation process was easy and my car was ready the following day. More

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