Francisco Gonzalez Bastidas

Pleasant to deal with. Great inventory of vehicles to choose from. Dealership is always clean employees are friendly. Only I send family and friends for purchasing a vehicl Great inventory of vehicles to choose from. Dealership is always clean employees are friendly. Only I send family and friends for purchasing a vehicle. More

by briantsteve36 Verified Customer Verified Customer

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Well after all these service visits I am finally able to give you a better rating, it took forever but your getting better !! You could of gotten 5 stars on this visit but you dropped the ball when my truck give you a better rating, it took forever but your getting better !! You could of gotten 5 stars on this visit but you dropped the ball when my truck was done. My appointment was for 9:45am and my truck was done I want to say by 10:00am and back out the finish line but once again not thinking about the customer, between them having some sort of meeting in the office of the person that wrote up my work order plus the fact the tech that did the work turned in the wrong paper work on my truck, so I physically didn't get in and leave till 10:20am !!!! Well you guys almost lived up to all your dealer hype, you know I should get three free oil and rotation changes just for the migraine you guys give me !!! Well let's see what happens next visit, maybe just maybe you will out perform my expectations !! More

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My Oil change Service was quick and complete. Great communication from the service live advisor. Great communication from the service live advisor. More

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Your very good at every detail Nicco was an excellent salesman he helped us with anything and everything we needed. salesman he helped us with anything and everything we needed. More

by gina.escalera74 Verified Customer Verified Customer

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They are very professional and very helpful I will continue doing business with them thank you GOD BLESS YOU continue doing business with them thank you GOD BLESS YOU More

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Very nice people dannial little was out standing, help me move tools from old truck to new one, thanks again. move tools from old truck to new one, thanks again. More

by lrm327 Verified Customer Verified Customer

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Sales staff and Finance were good to work with. The exception being my paperwork says 4 miles and when I looked at the odometer myself the next day it was 508. We only had driven 23 of those miles The exception being my paperwork says 4 miles and when I looked at the odometer myself the next day it was 508. We only had driven 23 of those miles. Not happy with service dept. More

by jlp4 Verified Customer Verified Customer

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Ferman Chevrolet - Tampa in Brandon and Ferman Collision Centers (they blocked me to remove their tag) please tell me what is going on with my truck. It was dropped off at the Collision Center on July 11th Centers (they blocked me to remove their tag) please tell me what is going on with my truck. It was dropped off at the Collision Center on July 11th 2024 for a job I was told would take 1.5-2 months. The truck has gone back and forth between the Collision Center and the dealership for mechanical work. Communication is horrible at best. I can't get a straight answer from anyone as to when my truck will be done or where it stands. The new bed showed up at the end of July and then the day after Christmas I get an email stating the wrong bed was put on my truck. I was told by the Collision manager that the correct bed was there Jan 17th and truck would hopefully be ready by the 24th. Service writer then tells me on the 21st my bed was delivered and they were checking it in. So which is it? I had to call today about 12 times to finally get to talk to someone about my truck. I was told my truck was with the mechanic to make sure nothing else was needed after the bed was completed. I was also told they were going to get started prepping the bed... It's been there over a week and nothing has been done??? They said give them another week and a half and hopefully it will be done. Also, I've tracked my truck all month via the Chevrolet app and it has not moved from the parking lot on Crater Lane. Ferman likes to post all the good reviews they get, let's see you share this one. We are quickly coming up on 7 months that you've had my truck. 7 MONTHS. That's 7 months of making payments, making insurance payments, making Onstar payments, all for a truck I can't even see.....xxx are we doing? I've reached out to WFLA Shannon Behnken to hopefully make this known to the public. This is getting ridiculous. GM Customer Service is proving to be about as helpful as an ice scraper in Miami. I would not recommend this place at all. More

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Francisco was very helpful and courteous so thankful as my time going to Ferman as been great . my time going to Ferman as been great . More

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Easy to schedule my cars maintenance and they were pretty quick to change my oil. quick to change my oil. More

by marcoswaissmann Verified Customer Verified Customer

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