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Fernando Tapia
Fernando Tapia at Volkswagen of Downtown Chicago

Fernando Tapia

Parts Associate

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Fernando Tapia

December 01, 2025

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Wonderful guest service - super nice dude that helped me very quickly with exactly what I needed More

by aspaniolo
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Yes
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November 26, 2025

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Excellent service by Fernando! He was courteous and professional and provided the information and parts needed very quickly! More

by jeremiahabiade
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Yes
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November 17, 2025

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I Went in to replace the fob battery. The service was quick and professional. Thank you! More

by Tiguan Lover
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Yes
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Nov 17, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

November 15, 2025

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I needed my car key battery changed and they took care of it so quickly! More

by jennsinc
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Yes
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Nov 15, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

November 08, 2025

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Great working with Fernando on my battery replacement for my VW Key Fob. Appreciate the help. More

by Redcard
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Yes

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Nov 08, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

November 07, 2025

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Great job by service team got me in and out very fast. I will be back More

by luis.melendez
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Yes
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Nov 07, 2025

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

Nov 07, 2025

luis.melendez responded

I confirm the review

October 28, 2025

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Fernando was fantastic helping me out today. Incredibly helpful and fixed my problem immediately! Thanks so much! More

by allegramunoz
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Yes
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Oct 28, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

October 21, 2025

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It’s been a great experience when i came here for repairing and inspecting my car. More

by wyw0228
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Yes
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Oct 21, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

October 20, 2025

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I visited the parts department today and Fernando was very helpful and courteous. It is always a pleasant experience at this facility. A+ More

by PEBINION
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Yes
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Oct 20, 2025

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

September 26, 2025

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Fernando from parts was super helpful and I got my keys replaced efficiently. Thank you! 😃 More

by kyla.sylvers
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Yes
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Sep 26, 2025

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

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