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Fernando Tapia
Fernando Tapia at Volkswagen of Downtown Chicago

Fernando Tapia

Parts Associate

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Fernando Tapia

November 08, 2025

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Employee Rating

Great working with Fernando on my battery replacement for my VW Key Fob. Appreciate the help. More

by Redcard
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Fer

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Nov 08, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

November 07, 2025

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Great job by service team got me in and out very fast. I will be back More

by luis.melendez
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Service Time
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Yes
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Nov 07, 2025

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

Nov 07, 2025

luis.melendez responded

I confirm the review

October 28, 2025

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Fernando was fantastic helping me out today. Incredibly helpful and fixed my problem immediately! Thanks so much! More

by allegramunoz
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Yes
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Oct 28, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

October 21, 2025

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It’s been a great experience when i came here for repairing and inspecting my car. More

by wyw0228
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Yes
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Oct 21, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

October 20, 2025

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I visited the parts department today and Fernando was very helpful and courteous. It is always a pleasant experience at this facility. A+ More

by PEBINION
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Recommend Dealer
Yes
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Oct 20, 2025

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

September 26, 2025

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Fernando from parts was super helpful and I got my keys replaced efficiently. Thank you! 😃 More

by kyla.sylvers
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Yes
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Sep 26, 2025

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

July 14, 2025

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I brought my Tiguan in for service, and the team here was outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on More

by Kurtis C
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Angie Berg, Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Alonzo Bass , Grant Bode

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Jul 14, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 15, 2025

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Fernando is amazing & helped me with everything ! Really appreciate all his help during this time ! More

by Biancailbuga
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Yes
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Jun 15, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

May 14, 2025

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Fernando was incredibly helpful! I needed assistance replacing replacement part and he was able to assist. Super friendly. Thank you, CW Chicago! More

by Alfonsecanoe
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 15, 2025

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Been coming to Volkswagen Downtown Chicago for a while now and It never disappoints. Staff is great at what they do. More

by Tom
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kelia House

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Apr 15, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

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