Fernando Tapia
Fernando Tapia at Volkswagen of Downtown Chicago
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Fernando Tapia

Parts Associate

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Fernando Tapia

December 02, 2024

Dealership Rating
Employee Rating

Fernando was great in part department . Great help willing to help out . Great customer services More

by neyvash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Fernando here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

November 11, 2024

Dealership Rating
Employee Rating

I came to Downtown Honda to get my key fobs replaced. However, there was not anyone sitting at the counter for Honda. It was the sakes rep sitting on his side for Volkswagen who asked for a Honda person More

by ymt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 07, 2024

Dealership Rating
Employee Rating

Fred has done a great job stepping in as service manager. I’ve been going there for about 15 years and seen a few changes of the guard, and I am very impressed with the way he handled my issue. I moved a lot More

by ANIBINANI@HOTMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Josh Zibrida, Fred Borek , I appreciate all of you. Thank you for helping me get my car fixed.

Sep 09, 2024

Volkswagen of Downtown Chicago responded

Thank you for your kind words for Fred and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

May 22, 2024

Dealership Rating
Employee Rating

Fernando has been such a great help every time I need help here. This dealership helps me get what I need done. More

by Jvegatech7Jorfe
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keion Carter

May 29, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 15, 2024

Dealership Rating
Employee Rating

Jimmy the Salesperson, Donnie in Finance, Auzi Wallace in Service, and Fernando Tapia in Parts provided a good customer experience during my visit at VW Downtown Chicago. I recommend working with them when p More

by feason10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Caprile , Donnie Avramov, Auzi Wallace

Feb 16, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

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