Fernando Nunez | Page 13

Great customer service and dealership experience. Staff was very helpful and attentive. Very knowledgeable and understanding. Staff was very helpful and attentive. Very knowledgeable and understanding. More

by graylamonica Verified Customer Verified Customer

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Awsome services from my service advisor Fernando Nunez. I really want to make a shout out to him and everyone that works on my truck ram 1500 and my wife's durango thank you so so much. I really want to make a shout out to him and everyone that works on my truck ram 1500 and my wife's durango thank you so so much. More

by jvazquez34746 Verified Customer Verified Customer

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Terrible service and lack of communication. The person that was in charge seemed like he couldn't be bothered and decided to be very nonchalant and didn’t explain what my car needed. Also I had The person that was in charge seemed like he couldn't be bothered and decided to be very nonchalant and didn’t explain what my car needed. Also I had to ask fir mu paper work when I was leaving as he wasn't going to give it to me More

by cmartinez514 Verified Customer Verified Customer

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The dealership is great as well as the people. I go there all the time I go there all the time More

by hoor.a.rauf Verified Customer Verified Customer

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Great service once again at the dealership. Took the time to set up my repairs and a rental car while it was in the shop. Took the time to set up my repairs and a rental car while it was in the shop. More

by djgelo Verified Customer Verified Customer

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Siempre dispuesto a atender y resolver cualquier situacion, agredezco su apoyo siempre , nos hace mas facil el momento de llevar la camioneta al servicio situacion, agredezco su apoyo siempre , nos hace mas facil el momento de llevar la camioneta al servicio More

by aguilarmiguelangel Verified Customer Verified Customer

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Terrible service, I've never had such a bad service, the service was not explained to me, they didn't tell me absolutely anything service was not explained to me, they didn't tell me absolutely anything More

by brkusa Verified Customer Verified Customer

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Great service very friendly staff and wait time was not too bad during the week earlier too bad during the week earlier More

by AUSTINBACCHUS23 Verified Customer Verified Customer

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Fernando kept 0 contact with me during the 26 days my car was in service. I had to physically go to the dealership because I could not get in touch with him through numerous phone calls, I was just made to l was in service. I had to physically go to the dealership because I could not get in touch with him through numerous phone calls, I was just made to leave urgent messages that were never returned. It wasn’t until I went in person at day 21 that he called me and said my paint job was taking longer than expected. It was extremely frustrating not getting updates on what was happening with my car for over 20 days. A considerate call or taking up five minutes once a week to let me know what was going on since my car was there for over a month would have been helpful especially being a service advisor who was getting messages from me roughy 4x a week. It was very unprofessional and disappointing. I have been a Jeep customer for 8 years and this was the first time where the service was outrageous and I felt so unimportant. More

by jessicagomez27 Verified Customer Verified Customer

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It was kept for a week and a half and then $1200 to replace a hose! Then they left half of my engine in the trunk! Worst place ever and I’m going to spread it everywhere on how much you rip women off! replace a hose! Then they left half of my engine in the trunk! Worst place ever and I’m going to spread it everywhere on how much you rip women off! I was hosed! You should be ashamed of yourselves! More

by shellysmith407 Verified Customer Verified Customer

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