Andre was so welcoming and polite.
He explains everything to my understanding. I described him as the black guy with locks .
He explains everything to my understanding. I described him as the black guy with locks .
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by Diana Tambi
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2025 -
INFINITI of South Bay responded
Hi Diana! Thank you for this five-star review! We’re glad to hear that Andre was welcoming, polite, and took the time to explain everything clearly. It’s wonderful to know he made your visit easy to understand and comfortable. Thanks again and we look forward to seeing you again for your next service!
Carlos Robles
Service Manager
INFINITI of South Bay
Excellent service!
Very polite staff ! Top notch highly recommended to any future customers 👍👍 great company
Very polite staff ! Top notch highly recommended to any future customers 👍👍 great company
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by Ramjet
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2025 -
INFINITI of South Bay responded
Thank you so much for this fantastic review! We’re thrilled to hear that you had an excellent experience and found our team polite and professional. Providing top-notch service is always our goal, and it’s wonderful to know it made a difference for you. We truly appreciate your recommendation and look forward to welcoming you back for your next visit!
Carlos Robles
Service Manager
INFINITI of South Bay
The dealer was prompt and kept me updated on what was
going on with thd car.They gave great setvice.
going on with thd car.They gave great setvice.
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by VICTORTERRY173
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2025 -
INFINITI of South Bay responded
Hi Victor! Thank you so much for this awesome review! We’re glad to hear that our team was prompt in handling your vehicle and kept you updated every step of the way. Providing clear communication and great service is always our goal! We look forward to welcoming you back the next time your car needs attention!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
I called first to confirm my concern with my rear tires,
& they had me take my car in. They attended to it as soon as I arrived. They put on new rear tires, checked out my car to make sure everything was ok
& they had me take my car in. They attended to it as soon as I arrived. They put on new rear tires, checked out my car to make sure everything was ok... I waited at dealer about 2 hours, & my car was finished, washed & nice & clean!
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by SUESTANAKA
Verified Customer
Verified Customer
Other Employees Tagged:
Felix Le
Aug 24, 2025 -
INFINITI of South Bay responded
Thanks for this awesome review! Customers are our #1 priority, and we’re so glad we could address your concern quickly and get your car taken care of. Sending you off with a freshly washed car is just our way of going the extra mile. We’re happy you left satisfied and look forward to seeing you again soon!
Carlos Robles
Service Manager
INFINITI of South Bay
Always efficient and courteous, minimum waiting time,
they listen and address your concerns, also love the option that I can show up without making an appointment if need to.
they listen and address your concerns, also love the option that I can show up without making an appointment if need to.
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by ELVRABANNER
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
INFINITI of South Bay responded
Thank you for this AWESOME review! We’re happy to hear that our team has been efficient and courteous every time you visit. We know your time is valuable, so keeping wait times short and truly listening to your concerns is super important to us. It’s great to hear you like the option to just drop by without an appointment, that flexibility is here to make things easier for you. We look forward to seeing you again soon and making every visit just as smooth and welcoming!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
Carlos service manager and all staff have a very good
customer service and professionalism, thank you very much
customer service and professionalism, thank you very much
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by JORGE41
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
INFINITI of South Bay responded
Thank you so much for this great review, Jorge! We’re glad to hear that Carlos and our entire team provided you with excellent customer service and professionalism. Our team is always going above and beyond to ensure our customers leave nothing but satisfied. Thanks for recognizing their hard work!
Your appreciation means a lot to us, and we look forward to serving you again soon!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
Infiniti of South Bay by far has the best customer
service team. They really go above and beyond when making you feel comfortable from start to finish when you come in to get your vehicle serviced.
service team. They really go above and beyond when making you feel comfortable from start to finish when you come in to get your vehicle serviced.
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by IAMJEREMIAHROSS
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
INFINITI of South Bay responded
Thank you so much for taking the time to leave this great review, Jeremiah! We’re thrilled that our customer service team made you feel comfortable from start to finish. Going above and beyond for our customers is what we’re all about, and your kind words mean a lot to us. We look forward to continuing to provide you with exceptional service every time you visit, see you again soon!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
I worked w Edson.
I don't think I know Felix. Edson is really really nice
I don't think I know Felix. Edson is really really nice
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by KGDNELLY
Verified Customer
Verified Customer
Other Employees Tagged:
Felix Le
Jul 25, 2025 -
INFINITI of South Bay responded
Thank you so much for your kind words! We’re thrilled to hear that Edson provided you with such a great experience, he truly cares about making every visit a positive one. We appreciate your trust and look forward to welcoming you back to INFINITI of South Bay whenever you need us!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
South Bay Infiniti is a wonderful dealership!
Management and the staff went above and beyond to ensure my experience there was exceptional. I am completely satisfied and will refer everyone I kno
Management and the staff went above and beyond to ensure my experience there was exceptional. I am completely satisfied and will refer everyone I know to that dealership.
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by THEWORDINME3
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
INFINITI of South Bay responded
Thank you so much for your amazing review! We're honored to hear that your experience at South Bay INFINITI was exceptional and that our management and staff went above and beyond to take care of you. Knowing you’re completely satisfied, and even willing to refer others, means the world to us. We’re grateful for your support and look forward to welcoming both you and your friends in the future!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
It was really satisfied with my visit, hope to come back
another time soon for more details
another time soon for more details
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by BUMABEKONG
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
INFINITI of South Bay responded
Thank you so much! We're glad to hear you were really satisfied with your visit. We’d love to welcome you back anytime, whether it’s for another detail or service, our team at INFINITI of South Bay is always here to help. Looking forward to seeing you again soon!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay