Great professionalism and you know exactly what you're
getting. Infiniti of South Bay is doing a great job up holding brand image.
getting. Infiniti of South Bay is doing a great job up holding brand image.
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by Ernest
Verified Customer
Verified Customer
Other Employees Tagged:
Felix Le
Excellent customer service.
Thorough communication regarding the status of my vehicle service that took place, and future considerations.
Thorough communication regarding the status of my vehicle service that took place, and future considerations.
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by Sivajyoti
Verified Customer
Verified Customer
Other Employees Tagged:
Felix Le
Always such a fast and easy process.
Everyone is always so friendly and welcoming as well.
Everyone is always so friendly and welcoming as well.
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by Dchacon
Verified Customer
Verified Customer
Service Price Transparency
Was very good Edson was absolutely fantastic,, Definitely
recommend dealing with him about everything at the service department
recommend dealing with him about everything at the service department
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by RKUGEL1972
Verified Customer
Verified Customer
Other Employees Tagged:
Felix Le
provide accurate diagnosis and information
kind answer
to the question
providing the requested information
nice
to the question
providing the requested information
nice
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by JEONGWOOHUR
Verified Customer
Verified Customer
Service Price Transparency
Jan 01, 2026 -
INFINITI of South Bay responded
Thank you for this FIVE-STAR review! We’re glad that our team provided an accurate diagnosis, clear and helpful information, and kind answers to your questions. Taking the time to explain things and ensuring you feel informed is our number one priority. Thank you for recognizing our hard work. We truly appreciate your kind words and look forward to assisting you again in the future!
Carlos Robles
Service Manager
INFINITI of South Bay
Eveything went smooth and the staff were very friendly
This location is the most awesome
This location is the most awesome
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by lopezchristopher129
Verified Customer
Verified Customer
Other Employees Tagged:
Felix Le
Dec 21, 2025 -
INFINITI of South Bay responded
Hi Christopher!
Thank you for taking the time to leave this five-star review online! We’re happy that everything went smoothly and that our team made you feel welcomed. It’s wonderful to know you think so highly of this location, isn't it the best! Thank you for stopping by, and we look forward to seeing you again soon!
Carlos Robles
Service Manager
INFINITI of South Bay
Prompt and accurate Accurate, efficient, timely, clean,
respectful, polite, courteous, eager, to help fix the problem
respectful, polite, courteous, eager, to help fix the problem
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by Lalalewis40
Verified Customer
Verified Customer
Other Employees Tagged:
Felix Le
Dec 21, 2025 -
INFINITI of South Bay responded
Thank you so much for your thoughtful review! We’re glad to hear that your experience was prompt, accurate, and efficient. Our team takes pride in being respectful, courteous, and ready to help. Thank you for recognizing Felix's hard work! Thank you for choosing INFINITI of South Bay, and we look forward to having you back soon.
Carlos Robles
Service Manager
INFINITI of South Bay
Service was professional, everything was on time .
Thanks for the discount and I was very pleased with the service and personnel. I will continue working with you and would recommend you for service t
Thanks for the discount and I was very pleased with the service and personnel. I will continue working with you and would recommend you for service to anyone. Thanks again.
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by rubenski5500
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2025 -
INFINITI of South Bay responded
Thank you so much for this awesome review! We’re happy to hear that your service was professional and completed on time. We’re glad the discount was helpful, and it’s wonderful to know you were pleased with both our team and the overall experience. Our customers are our #1 priority, thank you for recognizing all of our hard work!
Your trust and willingness to recommend us truly mean a lot. We look forward to continuing to work with you and providing the same level of care and quality each time you visit. Thanks again for choosing INFINITI of South Bay! Make sure to check our website for service deals and specials for your next visit.
Carlos Robles
Service Manager
INFINITI of South Bay
Efficient service and timely repairs and friendly staff
Also, they usually are reasonable on pricing since I have been a long time Customer
Also, they usually are reasonable on pricing since I have been a long time Customer
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by GMMAGEE65
Verified Customer
Verified Customer
Other Employees Tagged:
Felix Le
Nov 05, 2025 -
INFINITI of South Bay responded
Thank you very much for your outstanding 5-star review and for sharing your recent service experience with us and others.
We appreciate you highlighting the efficient service, timely repairs, and the efforts of our friendly staff. We will be sure to share your feedback with Felix. As the department manger, it's truly rewarding to hear that we consistently meet your expectations.
Your loyalty and trust mean the world to us, thank you for being a long-time client.
We look forward to serving you again soon!
Carlos Robles
Service Manager
INFINITI of South Bay
Been working with South bay service and Edson Trujillo
for over 5 years. The service is impeccable and there never is an issue since they answer any concerns always.
for over 5 years. The service is impeccable and there never is an issue since they answer any concerns always.
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by V.PERAZA
Verified Customer
Verified Customer
Service Price Transparency
Nov 02, 2025 -
INFINITI of South Bay responded
Thank you for your fantastic 5-star review! We are honored to have worked with you and know your service has been handled by Edson Trujillo for over five years.
It’s truly rewarding to hear that the service is consistently impeccable and that we address all your concerns without issue. Building these long-term, trusting relationships is what we strive for every day.
We deeply appreciate your loyalty and look forward to continuing to provide you with seamless service here at INFINITI of South Bay!
Carlos Robles.
Service Manager
INFINITI of South Bay
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