Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 62

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
655 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

655 Reviews

Write a Review

655 Reviews of Felipe Alfaro

March 09, 2021

Dealership Rating
Employee Rating

Great Service!! And wait time was not bad!! But I will Great Service!! And wait time was not bad!! But I will not let you guys wash my car anymore!!! I was cleaner before they washed it!!!!!!!!!! More

by tlongoria71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the great rating,. We're pleased that everything went well for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 08, 2021

Dealership Rating
Employee Rating

Never have had an issues with any of my cars! My go to dealer! From the Bdc rep, to the service tech, to the service manger. No complaints! 🙂 More

by melindamelendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valerie Tromiczak

Mar 11, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 05, 2021

Dealership Rating
Employee Rating

Overall the employees were very attentive and made sure all of my questions were answered. However I was a little disappointed that I had to return to have an issue resolved that I feel should have been c More

by Cinaredbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen

Mar 09, 2021

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

Dealership Rating
Employee Rating

My service experience at Advantage Chevrolet was nice, My service experience at Advantage Chevrolet was nice, Felipe greeted me and was polite. I was made to feel right at home with their spacious waiting More

by djmoneyprod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Mar 09, 2021

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

Dealership Rating
Employee Rating

Very nice individuals. Video recorded my car to show me everything they found was valid. Fixed only what was necessary. Kept me in the loop as far as when my car would be ready and what to expect More

by charlene2170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen

Mar 09, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

Dealership Rating
Employee Rating

always great service, performed in a professional and timely manner. the staff are friendly and knowledgeable which makes me comfortable and confident in the services provided More

by DONION
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joel Pavlik

Mar 09, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 01, 2021

Dealership Rating
Employee Rating

The staff was great I was having an issues with my car and the receptionist was great. Also the ease of getting a rental was great. I highly recommend More

by LESLIEANDREWS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Advantage Chevrolet of Hodgkins responded

Leslie, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Advantage Chevrolet of Hodgkins team went above and beyond to help out with your vehicle needs. Thank you again for your business. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 26, 2021

Dealership Rating
Employee Rating

Always a quick turnaround and responsive to my needs and of course my truck! Please bring back coffee and water in the waiting area thanks!💕💕💕 More

by SRFRII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Dan Bednarz, Brian Brennan, Sergio Andrade , Alexander Becker, Aaron Dolan, Adrian Gomez

Mar 03, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 26, 2021

Dealership Rating
Employee Rating

Over priced and the service tech said part of the repairs needed were due to someone improperly fixing and existing issues. Even though my vehicle has only been to Advantage Chevrolet for service. More

by mxvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 03, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 24, 2021

Dealership Rating
Employee Rating

They did a very professional job. I would recommend them for any type of repair or service Their prices are fair compared to other dealers.in the area More

by EUGENE.E.KRYCZKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Mar 01, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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