Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 60

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
655 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

655 Reviews

Write a Review

655 Reviews of Felipe Alfaro

March 24, 2021

Dealership Rating
Employee Rating

Felipe is a great asset to the service/0parts repair department. He is knowledgeable responsive and very professional. He made me feel at ease and took care of all of my concerns. More

by angeldsc223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 23, 2021

Dealership Rating
Employee Rating

The staff were friendly and service provided was great, I was in and out in good timing. Felipe was very great in getting me checked in and out. More

by tatumthomas14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 23, 2021

Dealership Rating
Employee Rating

Great people and service good advice.safe very friendly staff and service. Easy to make appointments Julia is so awesome always very accommodating nice dealing with people who are knowledgeable More

by fishpat1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Carolina Wetzel

Mar 26, 2021

Advantage Chevrolet of Hodgkins responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 22, 2021

Dealership Rating
Employee Rating

I’m having regular issues with the Car Play in my 2021 Chevrolet Tahoe. I have spent several hours at the dealer without solving this issue. Last time I arrived at the dealer an associate told me it was a More

by ANDYRBEST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Mar 25, 2021

Advantage Chevrolet of Hodgkins responded

Hello Andy, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 20, 2021

Dealership Rating
Employee Rating

My experience was good because the the service was fast and it gave me a place a can go again if anything happens to my car. More

by adolfosotelo81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Mar 24, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 19, 2021

Dealership Rating
Employee Rating

Service was great. They were extremely friendly and very professional. It was reasonably priced and they also took the time to explain everything that was being done to my Car. More

by carlos
Recommend Dealer
Yes
Mar 23, 2021

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 18, 2021

Dealership Rating
Employee Rating

I WILL NEVER BUY A CAR FROM ADVANTAGE CHERVROLET.I NEVER GET MY OIL DID I WILL GO TO WAIMART.GOODBY ADVANTAGE I NEVER SEND ANYONE TO GO ADVANTAGE CHEVROLET. More

by jerrynorman52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Brian Brennan, Sergio Andrade , Alexander Becker, Aaron Dolan, Adrian Gomez, Fernando Grimaldo

Mar 23, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 18, 2021

Dealership Rating
Employee Rating

Usually when I go to a dealer they give me feedback on the vehicle telling me the condition of items they came across. But this time they didn’t. They just pretty much changed the oil and gave me the keys More

by KEEPITNEAT100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 18, 2021

Dealership Rating
Employee Rating

Fast friendly service. I was pleased with the customer service I was given from the moment I walked into the dealership to the moment I drove away in my new car. Thank you! More

by Orty16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 18, 2021

Dealership Rating
Employee Rating

I’m happy with advantage they a great job and keep me informed about any issue on my vehicle when it is in the shop More

by JVS1260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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