Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 55

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
655 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

655 Reviews

Write a Review

655 Reviews of Felipe Alfaro

May 20, 2021

Dealership Rating
Employee Rating

Carolina my service advisor is the best! Always on top of her job and communication. When necessary Felipe the service manager is equally as great and offers great solutions to any issues. Would definit More

by RRODRIGUEZ2005
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Carolina Wetzel , Roberto Parera, Juan Martinez

May 25, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Carolina does for Advantage Chevrolet of Hodgkins and our customers. Hope to see you again soon! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 18, 2021

Dealership Rating
Employee Rating

My car was completed in the estimated time frame and the service rep explained everything before completing repairs. Also provided information on what I should look to do in the near future. More

by BOBBIEMOORE59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 21, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review,Bobbie! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 18, 2021

Dealership Rating
Employee Rating

It took a while, but finally I’m satisfied with the experience, Felipe took the time to listen and I believe that was the key to getting my issues resolved More

by fhermana2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 17, 2021

Dealership Rating
Employee Rating

Waited for over 45 minutes for my truck to be washed.... they never got to it even though the service was completed. I would have appreciated that they would have said from the beginning they didn't want to More

by sandybelldanisarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 11, 2021

Dealership Rating
Employee Rating

Very Helpful, great customer service! Thanks for such great service Clinton. Would definitely recommend and will come back for future services, always pleased at this location. More

by MonicaSegura863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 11, 2021

Dealership Rating
Employee Rating

Very understanding and courteous. They got me in and out with a car wash! I really was not expecting a car wash. The price for labor was ridiculous high also. More

by MYKEL8024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, George Cecala

May 14, 2021

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for this glowing review of our service center, Mykel! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 11, 2021

Dealership Rating
Employee Rating

Great staff and super knowledgeable. Customer service at Advantage is always a good experience. Definitely one of my favorite dealerships in the Chicagoland area by far! More

by nwwalcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey

May 14, 2021

Advantage Chevrolet of Hodgkins responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 11, 2021

Dealership Rating
Employee Rating

Great service and professional service staff. I purchased my vehicle from this dealership and I was treated very well. I always recommend Advantage Chevrolet Dealership. More

by JDub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts , Valerie Tromiczak, Rich

May 13, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 10, 2021

Dealership Rating
Employee Rating

Friendly and fast with the service. You don't have to wait days for your car back. Reliable service. Price was high but yet I'm cheap. Lol More

by kalibcameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen

May 13, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 10, 2021

Dealership Rating
Employee Rating

Excellent professionals and very friendliest They know how to handle your business, with pasión and integrity doing explanations about the service and time to be ready More

by Gustavo Munoz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

May 13, 2021

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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