Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 52

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
655 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

655 Reviews

Write a Review

655 Reviews of Felipe Alfaro

July 11, 2021

Dealership Rating
Employee Rating

Corrected my problem but cost me more than $300 to fixed the passenger front light. Just to fix the light bulb. I’ve had this light fixed more than 4 times. A problem with all 2011 Chevy Malibu’s were made More

by nickv105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Jul 15, 2021

nickv105 responded

I’m an 75 year man who try’s to be honest. I have spoken to you in the past. So on my next appointment if you want to speak to me, please let me know. Thank you.

July 05, 2021

Dealership Rating
Employee Rating

Everyone was great and we got out of the dealership sooner than we expected. We enjoyed sitting in the the display area for the new cars while we waited. More

by ANYTIME2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez took care of us at the service counter. Nice, helpful guy!

Jul 08, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 05, 2021

Dealership Rating
Employee Rating

I had a scheduled appointment to check my A/C. I appreciated the text message of the inspection video. Only thing is I still shouldn't have to find my service advisor and ask her how is my car comin More

by DESIGNSCY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel , Valerie Tromiczak

Jul 07, 2021

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 03, 2021

Dealership Rating
Employee Rating

Paid $1700 for a part that cost $70 these rest was labor. Considering I paid $1600 for labor the dealership left out screwing back in the bolts and the radiator could be slide back and forth. Worst service I More

by ellen.malecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 07, 2021

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Jul 07, 2021

ellen.malecki responded

Was issued a $300 refund.

June 28, 2021

Dealership Rating
Employee Rating

All associates was very nice and my experience was excellent. Everything was done in an timely manner. I received a courtesy call about my appointment for an oil change. More

by owensroshawnda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 25, 2021

Dealership Rating
Employee Rating

Great service as usual. Very knowledgeable and helpful with all of my questions and concerns. I absolutely love the service video provided at the end from the mechanic himself! More

by Monique Cid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Brennan, Sergio Andrade

Jun 30, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 23, 2021

Dealership Rating
Employee Rating

First time at this location and I really loved the service. I felt welcomed. Great service. Everyone were very friendly and nice. Will sure be coming back. Thank to Valerie for booking me the appointm More

by joannaraya2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joslynn Keys , Valerie Tromiczak, Owen

Jun 25, 2021

Advantage Chevrolet of Hodgkins responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 22, 2021

Dealership Rating
Employee Rating

I usually go to a different dealer but was so frustrated with them I tried Advantage. WOW, is all I could say. Their service was phenomenal, attentive, and quick. They did so many additional inspections and More

by asienkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 22, 2021

Dealership Rating
Employee Rating

Me gusta este dealer porque son muy amables hacen buen trabajo More

by jeronimogonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Advantage Chevrolet of Hodgkins responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Len Paluch | lpaluch@advantagedealer.net

June 22, 2021

Dealership Rating
Employee Rating

great people great service i recommend highly and Felipe had my car washed and picked up on the same day More

by rocco0308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: service department

Jun 25, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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