Felipe Alfaro | Page 52
Service Director
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
Dealership Experience
15 yrs, 5 mos
Industry Experience
29 yrs
Languages Spoken
English
Spanish
655 Reviews
Write a Review655 Reviews of Felipe Alfaro
July 11, 2021
Corrected my problem but cost me more than $300 to fixed the passenger front light. Just to fix the light bulb. I’ve had this light fixed more than 4 times. A problem with all 2011 Chevy Malibu’s were made the passenger front light. Just to fix the light bulb. I’ve had this light fixed more than 4 times. A problem with all 2011 Chevy Malibu’s were made???. More
July 05, 2021
Everyone was great and we got out of the dealership sooner than we expected. We enjoyed sitting in the the display area for the new cars while we waited. sooner than we expected. We enjoyed sitting in the the display area for the new cars while we waited. More
Other Employees Tagged: Owen Suarez took care of us at the service counter. Nice, helpful guy!
July 05, 2021
I had a scheduled appointment to check my A/C. I appreciated the text message of the inspection video. Only thing is I still shouldn't have to find my service advisor and ask her how is my car comin appreciated the text message of the inspection video. Only thing is I still shouldn't have to find my service advisor and ask her how is my car coming along. That's the advisor's job to come find me and let me know how it's coming. More
Other Employees Tagged: Carolina Wetzel , Valerie Tromiczak
July 03, 2021
Paid $1700 for a part that cost $70 these rest was labor. Considering I paid $1600 for labor the dealership left out screwing back in the bolts and the radiator could be slide back and forth. Worst service I Considering I paid $1600 for labor the dealership left out screwing back in the bolts and the radiator could be slide back and forth. Worst service I have ever received. Will be contacting the district office. Service manager told me to bring it back in and he would tighten up the bolts. More
June 28, 2021
All associates was very nice and my experience was excellent. Everything was done in an timely manner. I received a courtesy call about my appointment for an oil change. excellent. Everything was done in an timely manner. I received a courtesy call about my appointment for an oil change. More
June 25, 2021
Great service as usual. Very knowledgeable and helpful with all of my questions and concerns. I absolutely love the service video provided at the end from the mechanic himself! with all of my questions and concerns. I absolutely love the service video provided at the end from the mechanic himself! More
Other Employees Tagged: Brian Brennan, Sergio Andrade
June 23, 2021
First time at this location and I really loved the service. I felt welcomed. Great service. Everyone were very friendly and nice. Will sure be coming back. Thank to Valerie for booking me the appointm service. I felt welcomed. Great service. Everyone were very friendly and nice. Will sure be coming back. Thank to Valerie for booking me the appointment for service on my S.U.V. More
Other Employees Tagged: Joslynn Keys , Valerie Tromiczak, Owen
June 22, 2021
I usually go to a different dealer but was so frustrated with them I tried Advantage. WOW, is all I could say. Their service was phenomenal, attentive, and quick. They did so many additional inspections and with them I tried Advantage. WOW, is all I could say. Their service was phenomenal, attentive, and quick. They did so many additional inspections and a full under-car video. Will definitely continue servicing my car with Advantage. More
Other Employees Tagged: Joslynn Keys, Bob Bocchiere, George Cecala, Steve Cunningham, Dan Bednarz, Brian Brennan, Sergio Andrade , Alexander Becker, Aaron Dolan, Rick

