Felicia Haynes

Clean facilities. Everyone was friendly and attentive to our needs. We did not have to wait long for our service. Everyone was friendly and attentive to our needs. We did not have to wait long for our service. More

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I recently purchased a 2022 Hyundai Tucson from Hyundai of Asheville, and I want to extend my heartfelt thanks to the incredible team for their outstanding support when I encountered an issue with my car. of Asheville, and I want to extend my heartfelt thanks to the incredible team for their outstanding support when I encountered an issue with my car. Firstly, a huge thank you to Felicia for arranging for Patrick to pick me up when my car broke down. Her prompt action ensured I wasn't stranded and could get to my important event on time. Patrick was fantastic, arriving quickly and helping me get to my destination. Once at the dealership, Heidi in the service department was exceptionally helpful and kind. She ensured everything was checked out thoroughly and assured me all was well. The level of care and dedication from Felicia, Patrick, and Heidi turned a stressful situation into a positive experience. I can't recommend Hyundai of Asheville highly enough for their exceptional customer service. Thank you all for your help! More

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Prompt service. Great organization and explanation of service. The waiting area is comfortable, clean, and supplied with coffee, tea and water Great organization and explanation of service. The waiting area is comfortable, clean, and supplied with coffee, tea and water More

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The service is always excellent at Tunnel Rd Hyundai. The staff is welcoming, professional and efficient. They address the reason why you came and wash and vacuum the car. They are always on time with The staff is welcoming, professional and efficient. They address the reason why you came and wash and vacuum the car. They are always on time with the appointments and have a very comfortable lounge where you can wait. It is a pleasure to come for service More

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All work finished efficiently and in a timely manner. Dealership completely updated. Nice place to wait if needed. Friendly staff! Dealership completely updated. Nice place to wait if needed. Friendly staff! More

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Very nice people, very helpful, work hard to fix any problem you happen to have. problem you happen to have. More

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They did a wonderful job and were very accommodating. Felicia in particular was wonderful. Thanks Felicia in particular was wonderful. Thanks More

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Service reps Heidi and Felicia— great customer service skills! Knowledgeable, efficient and personable! Thanks Ladies! skills! Knowledgeable, efficient and personable! Thanks Ladies! More

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They did a great job. They were friendly and professional. I really appreciate the job they did They were friendly and professional. I really appreciate the job they did More

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Quick service. Explanation clear by service advisor. Very helpful especially since we were not locals. Explanation clear by service advisor. Very helpful especially since we were not locals. More

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