Faustino Lozano
Faustino Lozano at Puente Hills Hyundai
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Faustino Lozano

Service

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.6
581 Reviews
4.6

581 Reviews

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581 Reviews of Faustino Lozano

November 22, 2024

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Employee Rating

Excellent customer service. The waiting area is very nice and comfortable. The whole place is also very clean. More

by dialcora
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Recommend Dealer
Yes

November 20, 2024

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I was able to change the date and time of my appointment with ease. My steering mechanism needed repair in addition to routine maintenance. I arrived at 2 pm and all the work was completed by 6 pm. I great More

by CLYDEMARYANN
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Recommend Dealer
Yes

Other Employees Tagged: Abel Lara

November 15, 2024

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The check-in rep. & Svc &Customer svc. reps. were courteous to me & informative. I was updated on my vehicle while it was being serviced. More

by MUSSTANfG_SALLY
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Recommend Dealer
Yes

Other Employees Tagged: Sean Kim

November 15, 2024

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Tina is an excellent customer service specialist, he takes care of problems fast. His outstanding service has helped me greatly and I will continue to be a customer here. More

by dmelendrez444
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Recommend Dealer
Yes

Other Employees Tagged: Jae Lee, Jay Jussal

November 14, 2024

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Everyone was Courteous and the service was as Efficient Recall resolved I even got a ride home thanks More

by Dodie
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Recommend Dealer
Yes

Other Employees Tagged: Jae Lee

November 12, 2024

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Excellent service and very attentive to my needs! My series quickly done and ahead of promised time of delivery ! Thank you PHH!! More

by LINDAV.LEYVA
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Recommend Dealer
Yes

November 06, 2024

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Friendly worker nice job finished my suv detailing and my first scheduled maintenance dealership preform the every pro services More

by 1105545698
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Recommend Dealer
Yes
Nov 07, 2024

Puente Hills Hyundai responded

Glad you are happy with the clean ride and safely back on the road. Have a great day. PH Hyundai Management

November 05, 2024

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Employee Rating

Customer service Rep was great. But none of my fluids were topped off when giving a report that stated they were. Time before this we were left waiting till service department close More

by angie_jess
Recommend Dealer
No
Nov 07, 2024

Puente Hills Hyundai responded

Hello Angie, please bring this to Jae's attention on your next visit. We apologize for the oversight. Thank you for the feedback. PH Hyundai Management

November 05, 2024

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Employee Rating

Very rude and inconsistent with the length of time the service would take. I waited almost an extra 2 hours from my scheduled service time of completion with no updates being given. More

by josephcho93
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Recommend Dealer
No
Nov 07, 2024

Puente Hills Hyundai responded

Hello Josephcho93, we apologize for the additional time it took to bring your vehicle back safely and ready to drive. We will be reviewing your recent visit to see how we can learn to better communicate with our guests when delays happen. Thank you, PH Hyundai Management

November 03, 2024

Dealership Rating
Employee Rating

Hyundai always has the perfect customer service, such as friendly reminder for car maintenance, letters for anniversaries and so on. More

by MINYIZHU49
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Recommend Dealer
Yes
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