581 Reviews
Write a Review581 Reviews of Faustino Lozano
November 22, 2024
Excellent customer service. The waiting area is very nice and comfortable. The whole place is also very clean. The waiting area is very nice and comfortable. The whole place is also very clean. More
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
November 20, 2024
I was able to change the date and time of my appointment with ease. My steering mechanism needed repair in addition to routine maintenance. I arrived at 2 pm and all the work was completed by 6 pm. I great with ease. My steering mechanism needed repair in addition to routine maintenance. I arrived at 2 pm and all the work was completed by 6 pm. I greatly appreciate that I didn’t need to leave the car overnight. I didn’t need an Uber ride to and from the dealer. Everyone was courteous and efficient. Thank you. More
Other Employees Tagged: Abel Lara
November 15, 2024
The check-in rep. & Svc &Customer svc. reps. were courteous to me & informative. I was updated on my vehicle while it was being serviced. & Svc &Customer svc. reps. were courteous to me & informative. I was updated on my vehicle while it was being serviced. More
Other Employees Tagged: Sean Kim
November 15, 2024
Tina is an excellent customer service specialist, he takes care of problems fast. His outstanding service has helped me greatly and I will continue to be a customer here. takes care of problems fast. His outstanding service has helped me greatly and I will continue to be a customer here. More
Other Employees Tagged: Jae Lee, Jay Jussal
November 06, 2024
Friendly worker nice job finished my suv detailing and my first scheduled maintenance dealership preform the every pro services first scheduled maintenance dealership preform the every pro services More
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
November 05, 2024
Customer service Rep was great. But none of my fluids were topped off when giving a report that stated they were. Time before this we were left waiting till service department close But none of my fluids were topped off when giving a report that stated they were. Time before this we were left waiting till service department closed to get our car. They just all left us waiting. Very disappointed More
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
November 05, 2024
Very rude and inconsistent with the length of time the service would take. I waited almost an extra 2 hours from my scheduled service time of completion with no updates being given. service would take. I waited almost an extra 2 hours from my scheduled service time of completion with no updates being given. More
Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel
November 03, 2024
Hyundai always has the perfect customer service, such as friendly reminder for car maintenance, letters for anniversaries and so on. friendly reminder for car maintenance, letters for anniversaries and so on. More
Other Employees Tagged: Mike Lee, Alen Zheng, Larry Dee, Hanzel Fraguere, Sean Kim, Javier Olivares, Jae Lee, Jay Jussal, Javer Esquivel