Evelyn Franchi | Page 33

From start to finish, Alex was on top of everything! From arriving early to pick us up from the train station, to making sure even the tiniest detail on the car was handled, the kid was a ROCKSTAR. We g From arriving early to pick us up from the train station, to making sure even the tiniest detail on the car was handled, the kid was a ROCKSTAR. We got a great deal on our Tiguan and we’re in and out of the dealership with ZERO issues! Thanks Alex!!!!!! More

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Customer service is very important, especially when purchasing a new vehicle. The service exceeded our expectations and we hope to remain loyal customers. purchasing a new vehicle. The service exceeded our expectations and we hope to remain loyal customers. More

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I recently purchased a car from Charles Diaz and I thought the process was overall much smoother and friendlier than other dealers I have been to in the past. I felt comfortable shopping there and fee thought the process was overall much smoother and friendlier than other dealers I have been to in the past. I felt comfortable shopping there and feel like I got what I wanted at a fair price and also wasn’t there all day. More

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Everyone I spoke to at this dealership was kind and welcoming and knowledgeable. I had a great experience working with Edgar and Alex. I would definitely recommend them to anyone in the market for a VW welcoming and knowledgeable. I had a great experience working with Edgar and Alex. I would definitely recommend them to anyone in the market for a VW. More

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Everyone was extremely welcoming and helpful. The main floor was clean and inviting. I had a great experience. The main floor was clean and inviting. I had a great experience. More

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Excellent customer service, all the different prices and maintenance programs of the car I purchased were explained with detail by the staff.l this made experience very smooth and easy. Thanks you! maintenance programs of the car I purchased were explained with detail by the staff.l this made experience very smooth and easy. Thanks you! More

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Everybody was very nice and super clean. Especially our saleswoman, Laura Torres. Incredibly kind and nice saleswoman. Especially our saleswoman, Laura Torres. Incredibly kind and nice saleswoman. More

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I recently purchased a GTI at City Volkswagen of Chicago, and the entire process was fantastic. Everyone I talked to was incredibly helpful. Laura always did a great job following up and keeping me infor and the entire process was fantastic. Everyone I talked to was incredibly helpful. Laura always did a great job following up and keeping me informed of vehicles I might be interested in as well as scheduling my test drive and follow up appointment. George did a great job answering all my questions and making sure I had all the information I needed to make my decision. Evelyn did a great job of explaining additional warranty options to help protect my investment. I look forward to any and all follow up appointments, because I know I’ll be well taken care of. More

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George was super helpful and very knowledgeable. Would highly recommend to anyone buying a new car. Would highly recommend to anyone buying a new car. More

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Alex and his team were friendly and professional. Not overly pushy from a sales perspective which I very much appreciated. Not overly pushy from a sales perspective which I very much appreciated. More

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