Evelyn Franchi

Juan was very helpful, and very patient with us! We walked across the street and bought a brand new car! We walked across the street and bought a brand new car! More

Report | Print

Laura has helped us during our past 2 purchases with City VW and each time we are treated like family. They made sure that we stayed within our budget and helped us find our dream car. We always feel comfort VW and each time we are treated like family. They made sure that we stayed within our budget and helped us find our dream car. We always feel comfortable and would highly recommend Laura and the City VW team for anyone in the market for a new car purchase. More

Report | Print

My wife and I bought a VW Tiguan from Ed at City Volkswagen in Chicago this past weekend. By far, the best dealership experience we’ve ever had. Ed was a pleasure to work with and we highly recomm Volkswagen in Chicago this past weekend. By far, the best dealership experience we’ve ever had. Ed was a pleasure to work with and we highly recommend both him and City VW. Thank you! More

Report | Print

Had an honest and respectful negotiation. Andy, Tim, and Evelyn were straightforward and honest. Would happily work with them again! Andy, Tim, and Evelyn were straightforward and honest. Would happily work with them again! More

Report | Print

The best employees and service they answered all my questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! More

Report | Print

Very professional,helpful I would definitely recommend anyone I know to city vw of Chicago anyone I know to city vw of Chicago More

Report | Print

Really appreciated the dedication to make sure that I was going home with the car that was made for me! going home with the car that was made for me! More

Report | Print

Justin, Laura, and Evelyn are hands down the best at City Volkswagen of Chicago. Justin has and will always be my go-to for a service advisor. Laura was informative and supportive on the process of leasing m Volkswagen of Chicago. Justin has and will always be my go-to for a service advisor. Laura was informative and supportive on the process of leasing my second car through them (she helped me with my first as well). And Evelyn made the financial process flawless and efficient especially after a long day. I will never go anywhere else; I can't say enough good things about them! More

Report | Print

David Alcaraz was professional and helpful during the purchasing process! Very knowledgeable about the car and answered all my questions purchasing process! Very knowledgeable about the car and answered all my questions More

Report | Print

Ed significantly surpassed my expectations while helping me replace my parents' totaled car. Despite being relatively new to VW, he was honest about his knowledge limits. Whenever I asked him questions he c me replace my parents' totaled car. Despite being relatively new to VW, he was honest about his knowledge limits. Whenever I asked him questions he couldn't immediately answer, he either looked up the information on the spot or contacted a knowledgeable colleague. Most importantly, Ed excels in his role by being non-pushy, open-minded, and compassionate, all while maintaining a strong sense of professionalism. More

Report | Print