Evelyn Franchi

My wife and I bought a VW Tiguan from Ed at City Volkswagen in Chicago this past weekend. By far, the best dealership experience we’ve ever had. Ed was a pleasure to work with and we highly recomm Volkswagen in Chicago this past weekend. By far, the best dealership experience we’ve ever had. Ed was a pleasure to work with and we highly recommend both him and City VW. Thank you! More

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Had an honest and respectful negotiation. Andy, Tim, and Evelyn were straightforward and honest. Would happily work with them again! Andy, Tim, and Evelyn were straightforward and honest. Would happily work with them again! More

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The best employees and service they answered all my questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! More

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Very professional,helpful I would definitely recommend anyone I know to city vw of Chicago anyone I know to city vw of Chicago More

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Really appreciated the dedication to make sure that I was going home with the car that was made for me! going home with the car that was made for me! More

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Justin, Laura, and Evelyn are hands down the best at City Volkswagen of Chicago. Justin has and will always be my go-to for a service advisor. Laura was informative and supportive on the process of leasing m Volkswagen of Chicago. Justin has and will always be my go-to for a service advisor. Laura was informative and supportive on the process of leasing my second car through them (she helped me with my first as well). And Evelyn made the financial process flawless and efficient especially after a long day. I will never go anywhere else; I can't say enough good things about them! More

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David Alcaraz was professional and helpful during the purchasing process! Very knowledgeable about the car and answered all my questions purchasing process! Very knowledgeable about the car and answered all my questions More

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Ed significantly surpassed my expectations while helping me replace my parents' totaled car. Despite being relatively new to VW, he was honest about his knowledge limits. Whenever I asked him questions he c me replace my parents' totaled car. Despite being relatively new to VW, he was honest about his knowledge limits. Whenever I asked him questions he couldn't immediately answer, he either looked up the information on the spot or contacted a knowledgeable colleague. Most importantly, Ed excels in his role by being non-pushy, open-minded, and compassionate, all while maintaining a strong sense of professionalism. More

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Great guy to work with! We accomplished a deal in I'd like some sugar I'd like some sugar like some sugarrecord time and I'm very pleased overall with the service and the co We accomplished a deal in I'd like some sugar I'd like some sugar like some sugarrecord time and I'm very pleased overall with the service and the cordial dealership. Figure out what we needed to do and record time and got it done! Ask for Ray Cotto! More

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Excellent buying experience from start to finish thanks to Ed Speck. He was was knowledgeable and accommodating. to Ed Speck. He was was knowledgeable and accommodating. More

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