Ethan Shaffer
Ethan Shaffer at Mitch Smith Chevrolet

Ethan Shaffer | Page 7

Service Advisor

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Ethan Shaffer

March 21, 2025

Dealership Rating
Employee Rating

Very friendly, fast, and professional. Service is excellent and they usually have me done before my appt time. Great place. More

by patwbarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Mar 22, 2025

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you found Mitch Smith Chevrolet to be friendly, fast, and professional. It's great to know we could exceed your expectations with timely service. We appreciate your feedback and look forward to seeing you again soon! Best Regards, Sharon Smith Mitch Smith Chevrolet

March 18, 2025

Dealership Rating
Employee Rating

They took the time to answer all my questions with no pressure. I left a necklace in the Chevy Tahoe I traded in, Dylan tracked my necklace down and returned it to me. It really was not worth anything. B More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Dylan Curvin, Billy Hulsey, Corey Calvert , Christie Bright, Randy Lamb. I purchased my Chevy Tahoe from him & returned to the Chevrolet Dealership to purchase my new vehicle. All of them are great to me.

Mar 18, 2025

Mitch Smith Chevrolet responded

Thank you, Michelle, for your wonderful review! We're thrilled to hear that you had a great experience at Mitch Smith Chevrolet and that Dylan went the extra mile to return your cherished necklace. We understand how much it meant to you. If you need any assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

March 17, 2025

Dealership Rating
Employee Rating

Appreciated Mitch Smith doing a timely job on my Traverse. Will use them for my next appointment. More

by yorkshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Mitch Smith Chevrolet responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience with your Traverse at Mitch Smith Chevrolet. We look forward to assisting you again at your next appointment! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

February 22, 2025

Dealership Rating
Employee Rating

I didn’t have an appointment but he signed me right in. Told me the cost of repairs and in no time fixed. More

by Lynnegreen3376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Feb 23, 2025

Mitch Smith Chevrolet responded

Thank you for your fantastic review! We're glad to hear that you were able to get your repairs done quickly and efficiently at Mitch Smith Chevrolet. We strive to accommodate our customers, even without appointments. We appreciate your feedback and look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

February 20, 2025

Dealership Rating
Employee Rating

Always very satisfied. All Chevrolet dealership,need to be like Mitch Smith Chevrolet Thats Fact. More

by johnkey42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Cheatham, Corey Calvert

Feb 21, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review, John! We're thrilled to hear that you are always satisfied with your experiences at Mitch Smith Chevrolet. Your kind words mean a lot to us, and we truly appreciate your loyalty. We look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

February 20, 2025

Dealership Rating
Employee Rating

Great job as always every time we take our truck for service and this time was urgent More

by bjeanlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Mitch Smith Chevrolet responded

Thank you so much for your kind words! We truly appreciate your loyalty to Mitch Smith Chevrolet and are glad to hear that we were able to assist you with your truck's urgent service needs. We look forward to seeing you again next time! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

February 14, 2025

Dealership Rating
Employee Rating

Service dept lacked communication skills was told be contacted more than one time no contact made. Asked for extra service to be preformed before pick up was told they call back to let me know if could More

by joanhood00
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Corey Calvert

Feb 18, 2025

Mitch Smith Chevrolet responded

Thank you for sharing your experience with us. I truly appreciate your feedback regarding your recent service visit at Mitch Smith Chevrolet. I understand the frustration that lack of communication can cause and recognize your concerns about the additional services you requested. We strive to maintain high standards and your comments will help us improve. Please feel free to contact me directly so we can address your experience further. Thank you for your input. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

February 13, 2025

Dealership Rating
Employee Rating

Best place to purchase a vehicle or take care of any parts needed you’ll ever deal with!! More

by ellavee97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Feb 14, 2025

Mitch Smith Chevrolet responded

Thank you so much for your fantastic review! We truly appreciate your support and are thrilled to hear you had a great experience at Mitch Smith Chevrolet. We're dedicated to providing the best service for vehicle purchases and parts needs. We look forward to assisting you again soon! Best Regards, Sharon Smith Mitch Smith Chevrolet

February 07, 2025

Dealership Rating
Employee Rating

Great price and good service along with great people helping. Eathan Schafer was helpful and friendly. More

by fullersmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Mitch Smith Chevrolet and that Eathan provided you with helpful and friendly service. We truly appreciate your kind words and hope to see you again soon! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

February 03, 2025

Dealership Rating
Employee Rating

I DIDN'T LIKE WAITING SEVERAL WEEKS GETTING MY TRUCK FIXED AND IT MAKES ME WONDER ABOUT MY ANNUAL SERVICES BUT AT THE SAME TIME WHEN YOU ONLY HAVE ONE SOUL DOING DIESEL AND TRANSMISSION WORK I GUESS YOU More

by schecterext4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Feb 05, 2025

Mitch Smith Chevrolet responded

Thank you for your feedback. We understand that waiting for your truck to be fixed can be frustrating, especially when it affects your daily life. We appreciate your patience and are glad to hear that you are back on the road with your vehicle. Your experience is important to us, and we continually strive to improve our services. If you have any further concerns or need assistance with your annual services, please feel free to reach out to us at Mitch Smith Chevrolet. We look forward to serving you again! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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