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Ethan Shaffer
Ethan Shaffer at Mitch Smith Chevrolet
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Ethan Shaffer

Service Advisor

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

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4.8
64 Reviews
4.8

64 Reviews

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64 Reviews of Ethan Shaffer

April 09, 2025

Dealership Rating
Employee Rating

Great service department, never an issue when I come to get my truck serviced. Thank you More

by sonnier50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Apr 10, 2025

Mitch Smith Chevrolet responded

Thank you for your kind words! We are glad that you've had great experiences with our service department at Mitch Smith Chevrolet. We appreciate your trust in us and look forward to serving you and your truck again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 05, 2025

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Employee Rating

You guys did what I wanted you to do and it did not take that long thank you very much More

by Bigtrucker@18232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2025

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that we met your expectations and that the process was quick for you. At Mitch Smith Chevrolet, we always strive to provide excellent service. We hope to see you again soon! Best Regards, Sharon Smith Mitch Smith Chevrolet

April 04, 2025

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Employee Rating

The service was great as it always is. I always enjoy doing business with Mitch Smith Chevrolet. More

by parkerc2m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Apr 05, 2025

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you always have a great experience with us at Mitch Smith Chevrolet. Your continued support means a lot to us, and we look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 02, 2025

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Employee Rating

Customer Service is very friendly and shows concern about the quality of service that they provide. I like to use their website to schedule my appointment and they get me out on time. More

by jbland5990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Apr 02, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Mitch Smith Chevrolet and appreciate our friendly customer service. It's fantastic to know that you find our website helpful for scheduling appointments and that we are able to meet your time expectations. We look forward to serving you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

March 21, 2025

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Employee Rating

Very friendly, fast, and professional. Service is excellent and they usually have me done before my appt time. Great place. More

by patwbarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Mar 22, 2025

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you found Mitch Smith Chevrolet to be friendly, fast, and professional. It's great to know we could exceed your expectations with timely service. We appreciate your feedback and look forward to seeing you again soon! Best Regards, Sharon Smith Mitch Smith Chevrolet

March 18, 2025

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Employee Rating

They took the time to answer all my questions with no pressure. I left a necklace in the Chevy Tahoe I traded in, Dylan tracked my necklace down and returned it to me. It really was not worth anything. B More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Christie Bright, Dylan Curvin, Billy Hulsey, Corey Calvert , Randy Lamb. I purchased my Chevy Tahoe from him & returned to the Chevrolet Dealership to purchase my new vehicle. All of them are great to me.

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Mar 18, 2025

Mitch Smith Chevrolet responded

Thank you, Michelle, for your wonderful review! We're thrilled to hear that you had a great experience at Mitch Smith Chevrolet and that Dylan went the extra mile to return your cherished necklace. We understand how much it meant to you. If you need any assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

March 17, 2025

Dealership Rating
Employee Rating

Appreciated Mitch Smith doing a timely job on my Traverse. Will use them for my next appointment. More

by yorkshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Mitch Smith Chevrolet responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience with your Traverse at Mitch Smith Chevrolet. We look forward to assisting you again at your next appointment! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

February 22, 2025

Dealership Rating
Employee Rating

I didn’t have an appointment but he signed me right in. Told me the cost of repairs and in no time fixed. More

by Lynnegreen3376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Feb 23, 2025

Mitch Smith Chevrolet responded

Thank you for your fantastic review! We're glad to hear that you were able to get your repairs done quickly and efficiently at Mitch Smith Chevrolet. We strive to accommodate our customers, even without appointments. We appreciate your feedback and look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

February 20, 2025

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Employee Rating

Great job as always every time we take our truck for service and this time was urgent More

by bjeanlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2025

Mitch Smith Chevrolet responded

Thank you so much for your kind words! We truly appreciate your loyalty to Mitch Smith Chevrolet and are glad to hear that we were able to assist you with your truck's urgent service needs. We look forward to seeing you again next time! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

February 20, 2025

Dealership Rating
Employee Rating

Always very satisfied. All Chevrolet dealership,need to be like Mitch Smith Chevrolet Thats Fact. More

by johnkey42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Cheatham, Corey Calvert

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Feb 21, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review, John! We're thrilled to hear that you are always satisfied with your experiences at Mitch Smith Chevrolet. Your kind words mean a lot to us, and we truly appreciate your loyalty. We look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

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