Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ethan Shaffer
Ethan Shaffer at Mitch Smith Chevrolet
Refer Me

Ethan Shaffer

Service Advisor

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

Contact Me
4.8
39 Reviews
4.8

39 Reviews

Write a Review

39 Reviews of Ethan Shaffer

November 09, 2024

Dealership Rating
Employee Rating

I had a great experience . service was second to none. Work was completed in a timely manner. More

by hhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Christie Bright, Corey Calvert , Scott Browder

Report | Print
Nov 11, 2024

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Mitch Smith Chevrolet and that our service exceeded your expectations. We take pride in our timely and quality work. We look forward to assisting you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 31, 2024

Dealership Rating
Employee Rating

Got oil change, tires rotated and needed a tale light it took 2hrs they forgot to check the lights and had to take it back in to do that More

by bridgetw1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

Report | Print
Nov 01, 2024

Mitch Smith Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your recent service at Mitch Smith Chevrolet. It's concerning to hear about the oversight with the tail light check and the additional time required. We strive to maintain high standards, and your feedback will help us improve our processes. Please feel free to reach out to me directly if you have any further concerns. We hope to serve you better in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 18, 2024

Dealership Rating
Employee Rating

All of the Employees at Mitch Smith are willing to go way & beyond to give you Excellent Service. They are very much appreciated More

by kc880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert , Wes Reid, Adam Aker & Randy Lamb Both

Report | Print
Oct 22, 2024

Mitch Smith Chevrolet responded

Thank you for your kind words! I truly appreciate your recognition of our team's dedication to providing excellent service at Mitch Smith Chevrolet. It's wonderful to know that our efforts made a positive impact on your experience. I look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 16, 2024

Dealership Rating
Employee Rating

Had tires rotated on my recent service paperwork says they checked the air was never checked had them to put back in shop to get the tires to the correct air pressure More

by topc1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Christie Bright, Corey Calvert , Wes Reid

Report | Print
Oct 19, 2024

Mitch Smith Chevrolet responded

Thank you for your feedback regarding your recent service at Mitch Smith Chevrolet. I appreciate you bringing this to our attention. We understand the importance of proper tire maintenance and air pressure. If you have any further concerns or need assistance, please feel free to reach out to us. We value your experience and aim to meet our customers' needs and more. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 11, 2024

Dealership Rating
Employee Rating

friendly, excellent job, timely manner, thanks, al sullins word word word word word word word More

by bigal08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert , Wes Reid

Report | Print
Oct 14, 2024

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear you had a friendly experience and that our team delivered excellent service in a timely manner. Your feedback is truly appreciated. I look forward to seeing you again at Mitch Smith Chevrolet! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 11, 2024

Dealership Rating
Employee Rating

Amazing service. Very friendly! Kept us up to date while waiting on parts. Notified us as soon as the work was completed. More

by Nredmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Hulsey, Corey Calvert , Wes Reid

Report | Print
Oct 14, 2024

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm delighted to hear that you had an amazing experience with us at Mitch Smith Chevrolet. Our team works hard to keep our customers informed, and it’s great to know that you appreciated our friendly service. I look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 09, 2024

Dealership Rating
Employee Rating

Immediate attendant response to service needs. Awaiting response to tire repair. Will return to MSmith. More

by akly916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 11, 2024

Mitch Smith Chevrolet responded

Thank you for your feedback! I'm delighted to hear that you received immediate assistance for your service needs at Mitch Smith Chevrolet. I appreciate your patience as we address your tire repair. I look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 09, 2024

Dealership Rating
Employee Rating

Experienced, friendly, timely, joy to do business with them. Great oil change and tire rotation service. More

by suehitt002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert , Wes Reid

Report | Print
Oct 11, 2024

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear you had a great experience with our service team at Mitch Smith Chevrolet and enjoyed your oil change and tire rotation. Your kind words motivate us to keep providing excellent service. I look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 03, 2024

Dealership Rating
Employee Rating

Very helpful and friendly individuals. I use Mitch Smith exclusively for my auto maintenance and repairs and have never had any problems. More

by cherylowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert , Wes Reid

Report | Print
Oct 04, 2024

Mitch Smith Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team at Mitch Smith Chevrolet. We appreciate your trust in us for your auto maintenance and repairs. We look forward to continuing to serve you in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

September 28, 2024

Dealership Rating
Employee Rating

Service department is friendly, efficient and professional. Peace of mind with the service provided is what I experience each visit. More

by mitchecv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert , Wes Reid

Report | Print
1
2
...
4

Dealership Inventory (235 Vehicles)

new 2024 Chevrolet Silverado 2500 car, priced at $81,790
2024 Chevrolet Silverado 2500
new
Iridescent Pearl Tricoat exterior
Automatic
Four-wheel Drive
$81,790
View Details
new 2024 Chevrolet Silverado 2500 car, priced at $75,950
2024 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
$75,950
View Details
new 2024 Chevrolet Suburban car, priced at $78,120
2024 Chevrolet Suburban
new
Summit White exterior
Unknown
Rear-wheel Drive
$78,120
View Details
new 2024 Chevrolet Silverado 2500 car, priced at $72,950
2024 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
$72,950
View Details
new 2024 Chevrolet Silverado 2500 car, priced at $84,785
2024 Chevrolet Silverado 2500
new
Iridescent Pearl Tricoat exterior
Automatic
Four-wheel Drive
$84,785
View Details
new 2024 Chevrolet Silverado 1500 car, priced at $56,835
2024 Chevrolet Silverado 1500
new
Slate Gray Metallic exterior
Automatic
Four-wheel Drive
$56,835
View Details
View All Inventory