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Ethan Shaffer
Ethan Shaffer at Mitch Smith Chevrolet

Ethan Shaffer

Service Advisor

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

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4.8
104 Reviews
4.8

104 Reviews

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104 Reviews of Ethan Shaffer

November 27, 2025

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Employee Rating

Corey and the team were great to work with. work had to get you the information you require. Unless I’m out of town Mitch Chevy it the only place i take my vehicle. More

by Ric33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Corey Calvert , Jacob who handles loaner vehicles.

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Nov 27, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful Ric, Corey! I appreciate your loyalty to Mitch Smith Chevrolet and am thrilled to hear that Corey and our team made your experience a great one. We look forward to assisting you with your vehicle again in the future. Safe travels, and see you next time! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

November 21, 2025

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Employee Rating

Always professional and friendly. I never have an issue with anyone there. I have talked my son into purchasing his next vehicle at Mitch Smith. More

by rockinrufers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Nov 22, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words and am thrilled to hear about your positive experiences at Mitch Smith Chevrolet. It's fantastic that you’ve encouraged your son to join our family, and we look forward to assisting him with his next vehicle purchase. Thank you for choosing us, and we can’t wait to see you both again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

November 14, 2025

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Employee Rating

Nice people but it took way too long for an oil change. It was well over an hour. More

by rtallo75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2025

Mitch Smith Chevrolet responded

Thank you for your feedback. I am glad to hear you found our team at Mitch Smith Chevrolet to be nice. I understand that wait times can be frustrating, and I appreciate your patience. Your comments are valuable, and we'll work on improving our service times. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to serving you again. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

November 10, 2025

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Employee Rating

Great service as always. Thanks Everyone is very helpful and it's the reason I buy from Mitch Smith Chevy More

by wescoat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Nov 11, 2025

Mitch Smith Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that you consistently receive great service from everyone at Mitch Smith Chevrolet. Your loyalty means a lot to us, and we look forward to assisting you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

November 07, 2025

Dealership Rating
Employee Rating

Mitch Smith has the best service department. We would not trust our cars to anyone else. More

by rdpate
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Adam Aker

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Nov 07, 2025

Mitch Smith Chevrolet responded

Thank you for the fantastic feedback! I truly appreciate your trust in Mitch Smith Chevrolet's service department. It's our pleasure to provide you with the best care for your vehicles. We look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 30, 2025

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Employee Rating

Great Dealership, Sales & Service Dept! Corey Calvert & Ethan Shaffer have been great to deal with along with my salesman Samual Tucker! More

by tracy.putman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Oct 31, 2025

Mitch Smith Chevrolet responded

Thank you for your review, Tracy! I appreciate your feedback about our dealership and the great team members Corey, Ethan, and Samual. I am happy to hear you had a great experience with us at Mitch Smith Chevrolet. We look forward to serving you again. Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

October 21, 2025

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Employee Rating

Mitch Smith Chevrolet! Good folks! Always take care of me! I highly recommend them to anyone! More

by eddieandbrenda9081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Oct 21, 2025

Mitch Smith Chevrolet responded

Thank you so much for your kind words, Eddie and Brenda! I appreciate your recommendation and am glad to hear that our team at Mitch Smith Chevrolet has consistently taken care of you. We look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 15, 2025

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Employee Rating

Fantastic Service. From beginning to end I was fully taken care of. It's unheard of from my other Chevy Dealerships to get Corvette tires same day. More

by john.vono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Oct 16, 2025

Mitch Smith Chevrolet responded

Thank you for your fantastic review, John! I am glad to hear that you had a great experience with us at Mitch Smith Chevrolet and that we could provide you with same-day Corvette tires. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 13, 2025

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Employee Rating

Corey always accommodates my need for routine service when I am in town so I don't have to schedule an appointment which means an 80-mile round trip. I means a lot to me. More

by dmg4199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Oct 13, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Corey has been able to accommodate your routine service needs at Mitch Smith Chevrolet. Your convenience is important to us, and I'm glad we could make your experience a positive one. I appreciate your trust in us, and we look forward to seeing you again! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 03, 2025

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Employee Rating

Dylan was a very good salesman. Service department not so good at checking out a vehicle. Bad battery. Onstar don’t work. And to top it off the wrong battery was in the car. It’s in More

by rogerglispie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Dylan Curvin, Corey Calvert

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Oct 05, 2025

Mitch Smith Chevrolet responded

Thank you for your feedback. I'm glad to hear that Dylan provided good service during your visit to Mitch Smith Chevrolet. However, I understand your concerns regarding the service department and the battery issues you experienced. We appreciate your input, as it helps us improve our services. I encourage you to reach out to me directly so I can address these concerns further. Thank you for bringing this to our attention. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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