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Ethan Hamilton
Ethan Hamilton at Shottenkirk Honda Decatur

Ethan Hamilton

Senior Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.9
187 Reviews
4.9

187 Reviews

Write a Review

187 Reviews of Ethan Hamilton

February 10, 2026

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Employee Rating

Knowledgeable , kind employees. Good , quick service. I have used them for all my Hondas since 1989 More

by Suelour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell, Michael Morris, Chip Cobb, Aubrey Mayfield

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Feb 10, 2026

Shottenkirk Honda Decatur responded

We appreciate your loyalty since 1989. We’re glad Michael and our technicians could deliver knowledgeable, kind, and prompt care for your Honda CR-V.

February 08, 2026

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Employee Rating

Fast and friendly staff and service at Honda of Decatur. New building is being built. More

by billnjhamm
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell, Michael Morris, Aubrey Mayfield

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Feb 08, 2026

Shottenkirk Honda Decatur responded

We appreciate you recognizing our fast and friendly team. It was our pleasure to service your Honda and complete everything quickly. We look forward to welcoming you back and showing off our new building once it’s open.

December 27, 2025

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Employee Rating

Always been very please with service center customer service and work performed. Never had a problem with the work performed. More

by Goob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morgan, Talon Cockrell, David Monroe

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Dec 27, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

November 14, 2025

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Employee Rating

They were very professional, polite and friendly. The waiting area was comfortable and the “snack bar” was amazing! More

by Helen.w.hutto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell

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Nov 14, 2025

Shottenkirk Honda Decatur responded

Thank you for choosing Shottenkirk Honda Decatur. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mason Rigdon General Manager

November 05, 2025

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Employee Rating

This is a great business. From purchase to service everything is a smooth process. Service takes under an hour and there's a comfortable waiting area. More

by DONERINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell

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Nov 05, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

November 05, 2025

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Employee Rating

The service department is great! They are efficient and keep me informed of what is happening. More

by tammyjohnson256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come! Mason Rigdon General Manager

November 04, 2025

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Employee Rating

My sales representative did a great job! And the sales manager was awesome… they have earned my return business. More

by bill.g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lane Bonney, Jesse Kapes, Sammy Kent

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Nov 04, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mason Rigdon General Manager

October 26, 2025

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Employee Rating

Thank you to Ethan & Michael in the Service Dept. for taking care of not only my 2013 Honda Odyssey but myself in explaining what & why repairs were required to keep my vehicle running smoothly. Tha More

by sandee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris , Jordan Bennett

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Oct 26, 2025

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

October 18, 2025

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Employee Rating

Helpful and always get the job right. Very curtious. They get the job done in a timely manner. The service department is great. More

by Jimjam19582002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2025

Shottenkirk Honda Decatur responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda Decatur. Mason Rigdon General Manager

October 08, 2025

Dealership Rating
Employee Rating

Great service and very courteous. Ethan is a rockstar in the service department. I have had very good experiences there. More

by Debhall1052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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