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Ethan Hamilton
Ethan Hamilton at Shottenkirk Honda Decatur

Ethan Hamilton

Senior Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.9
154 Reviews
4.9

154 Reviews

Write a Review

154 Reviews of Ethan Hamilton

June 23, 2025

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Employee Rating

I’ve been going to this dealership since they bought Decatur Honda. I continue to receive excellent service as for the many years I’ve been going here. OUTSTANDING. Never have I had a problem. More

by Bwchunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell, Michael Morris

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Jun 24, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

June 22, 2025

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Good quality service, completed on time. Vehicle was returned clean and undamaged. Will use again. More

by Stevenljordanlpc
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 19, 2025

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Ethan the Service Rep that I dealt with did an excellent job during the time my car was in for repair. He kept me informed and updated throughout the process. More

by lindseygene69
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 20, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 18, 2025

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Employee Rating

Ethan Hamilton in the service department does a great job. Please recognize him for his customer service and as an outstanding employee. More

by Ryan Shores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kasten Farmer, Michael Morris, Chip Cobb , I do not know all of their names, but the shuttle service drivers are always great.

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Jun 20, 2025

Shottenkirk Honda Decatur responded

Ryan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 17, 2025

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Employee Rating

I went for an oil change without an appointment and Micheal accurately timed my wait time to the minute. Thank you! More

by jpeltiger91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell, Michael Morris

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Jun 17, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 17, 2025

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The service department is great, but the sales department is shady. They add an extra 3k to the price for paint, windshield and key replacement for one year. More

by SJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mason Rigdon, Dru Bradford

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Jun 18, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

June 13, 2025

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We can not say enough about the treatment we received when our Odyssey from IL broke down near Decatur AL. Ethan got us a ride to pick up a rental and even helped us unload many bags into our rental! Our More

by Maher.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 12, 2025

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Employee Rating

I like how it didn't take to long to rotate ties and change oil. Was very impressed. More

by Angenette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Shottenkirk Honda Decatur responded

Angenette, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 11, 2025

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Employee Rating

Highly satisfied with my service and the customer service was excellent , everything was well explained will be returning. More

by Arizbeth munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell

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Jun 12, 2025

Shottenkirk Honda Decatur responded

Arizbeth, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

June 04, 2025

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Employee Rating

Fixed problem with a sensor setting, resulting from driver error and no charge for correcting the incorrect setting. More

by smys456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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