Esperanza Romero
Esperanza Romero at Toyota of Downtown L.A.

Esperanza Romero | Page 3

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Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Esperanza Romero

February 24, 2023

Dealership Rating
Employee Rating

Professional kind and helpful, would go back for other purchases and service. Very happy with the car and the service More

by Akarusel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2023

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Toyota of Downtown LA Team

February 14, 2023

Dealership Rating
Employee Rating

The easiest and BEST DEAL I ever got. We traded in our Honda for the RAV4. We looked all over OC & LA county. Not only did we get a good deal but they were very detailed and kept us up t More

by AKIMMIRA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joao Kim

Feb 16, 2023

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

February 11, 2023

Dealership Rating
Employee Rating

Mr Joao Kim gave me very professional and courteous service, helping to make me honored to be in the Toyota Family of Drivers! I said to several people who agreed, that Toyota has taken over L.A.! Grea More

by jvbarnesmusic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Miguel Serrano , Joao Kim

Feb 14, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

February 08, 2023

Dealership Rating
Employee Rating

Wonderfull and personalized experience. A special thanks to Vince, for helping me out so much. More

by Rafael O.
Recommend Dealer
Yes

Other Employees Tagged: Nelson Villalta, Olga Ulin , Ricardo Rodriguez, Vince,

Feb 10, 2023

Toyota of Downtown L.A. responded

Rafael, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

January 26, 2023

Dealership Rating
Employee Rating

Excellent customer service, very kind and helpful, I like the way they help us get the car of our dreams. More

by CHICALDMCESIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Herrera Rios , Thania

Jan 30, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

January 09, 2023

Dealership Rating
Employee Rating

They were very helpful! The process was quick, easy, and extremely thoughtful. I would recommend anybody to come here as they really care about their customers. More

by Melanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2023

Toyota of Downtown L.A. responded

Melani, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

January 06, 2023

Dealership Rating
Employee Rating

Excellent customer service, good environment, professionals sales person. I’m very happy with my new car More

by Alejandro monterroso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2023

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Toyota of Downtown LA Team

December 24, 2022

Dealership Rating
Employee Rating

Muy bueno el servicio q nos brindaron excelentemente bueno el trato la persona q nos ayudo muy buena More

by PEREZMILTON844
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 28, 2022

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

December 13, 2022

Dealership Rating
Employee Rating

Good nice perfect an excellent attention from the lady how help us don't remember her name sorry More

by Sombrita3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2022

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

December 10, 2022

Dealership Rating
Employee Rating

Everyone was extremely professional and knowledgeable. They answered all my credit questions honestly. I couldn't believe the deal they gave me and the best part. We did the entire sale, and i was out th More

by Stephen.gran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala, Marcos Aguilar, Alex Anaya, Danny Herrera Rios, Abraham Alvarado, Michael Torres , Steve Claude, Christopher Cokonis, Ricardo Rodriguez

Dec 13, 2022

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Downtown LA Team

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