Erwin Apurillo
Erwin Apurillo at Millennium Hyundai

Erwin Apurillo | Page 5

Account Executive

Millennium Hyundai

265 North Franklin Street
Hempstead, NY 11550

4.4
51 Reviews
4.4

51 Reviews

Write a Review

51 Reviews of Erwin Apurillo

April 19, 2026

Dealership Rating
Employee Rating

Being in the dealership for 6 hours to lease a vehicle is definitely too long. We were there 6 hours. I will salesman and Jay the finance individual were a pleasure to work with. However, things have to be s More

by flyingeagle526
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Financial agent

Apr 20, 2026

Millennium Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Apr 20, 2026

flyingeagle526 responded

Oh yes so here's the story and I'm not so small nutshell. Months before my 2023 Tucson was due I was getting a call from a person from Hyundai named Shah. I kept telling him I will call him a month or so before the lease was due. I started calling him about 5 weeks ago. And he told me because my present 2023 Tucson only had 1100 miles on it, not even, I will be able to trade in my 2023 Tucson for a brand new Tucson no money down and the same amount I've been paying which was $300 a month. So even though the last communications by phone or by email with Shah was I will see you Saturday due to the appointment when we got there Saturday to only find out he doesn't work there. You never said that and I thought my appointment was with him. My salesman was Irwin who was excellent in my financial guy was Jay who was also excellent. However I was told about the new vehicle was not true. I even received something in the mail that told me no money down trade in new vehicle for the same monthly payments. Once again to make a long story short, it ended up I'm paying $379 a month. $80 more a month than I did before which was not what I was told. I also do to destination fees and everything else, which I don't understand why I have to pay for the destination fee to get to the dealership, I had to also put $2,000 towards that just to keep it at 379 a month. Something's wrong didn't work out like I was promised. Yes I like the car. Anything you can do would be helpful. And also being there for 6 hours is and was ridiculous. Thank you. Blaise Ravalli

Apr 21, 2026

flyingeagle526 responded

I sent a reply due to you asking for more information and if there is anything else you can do. I must say that I did read that that $1,600 destination fee is worked into the price of the vehicle. In other words the sticker price. So if it's worked into the sticker price why did I have to pay it up front also.? Sounds like double dipping can you please reply? Thank you

Apr 22, 2026

flyingeagle526 responded

Well I guess that's it hearing from you guys. Sorry to say I'm not happy with what went down I'm getting the new vehicle. So that's probably it for millennium Hyundai in the future. Thank you

April 01, 2026

Dealership Rating
Employee Rating

Excellent service and seasonal work—plus, the job was completed on time. Thanks you And we'll see each other at the next meeting. More

by FABIANSTANLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Millennium Hyundai responded

It’s great knowing our seasonal work and on-time service met your expectations. We appreciate you trusting us with your Hyundai. We look forward to assisting you at your next appointment.

March 25, 2026

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Employee Rating

I scheduled an appointment a month ago. Arrived at my appointment, waited 45 minutes to be told they didn’t have the cards for the recall. They never called to reschedule when they got the More

by DAWNNAGY
Service Time
Service Communication
Recommend Dealer
No
Mar 29, 2026

Millennium Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 25, 2026

Dealership Rating
Employee Rating

Dealer people were very polite. Wished the girl had reminded me of credit card fee. More

by Ei135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Millennium Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 23, 2026

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Employee Rating

Went in on Saturday 3/21/26 for my first service on my brand new 2025 Santa Fe Calligraphy, Everything went pretty smoothly until I received my car back and drove home only to realize the following day (t More

by miken894
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2026

Millennium Hyundai responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 20, 2026

Dealership Rating
Employee Rating

The mechanic that helped me was awesome and friendly. I’m coming back to this Hyundai when I need work done. More

by eddie11211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Millennium Hyundai responded

It’s great to hear our mechanic provided friendly and helpful service for your Hyundai Tucson. Thank you for planning to return when you need work done. We look forward to keeping your vehicle running smoothly.

March 19, 2026

Dealership Rating
Employee Rating

Very helpful. The staff was attentive. Rapid service and the service area was clean and nice. Definitely will go back for future services More

by joshuasohan917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Millennium Hyundai responded

It’s wonderful to hear our team’s attentiveness and quick work on your Hyundai Sonata in a clean service area made a positive impression. Thank you for trusting us with your maintenance needs. We look forward to welcoming you back for future services.

March 13, 2026

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Employee Rating

As a long term customer I’m very happy with my new Elantra! My sales advisor was very helpful and all went smoothly. I would recommend this dealership! More

by gsberk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2026

Millennium Hyundai responded

Thank you for your loyalty and for choosing a new Hyundai Elantra with Erwin. We’re delighted everything went smoothly and appreciate your recommendation.

March 09, 2026

Dealership Rating
Employee Rating

Great service, friendly people, clean waiting area and rest room All the work was completely explained More

by thomasgoffermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Millennium Hyundai responded

What a pleasure to know our team provided friendly service and a spotless waiting area. We’re glad our techs fully explained the work on your Hyundai Tucson. Thanks for choosing us, and we look forward to seeing you again.

March 05, 2026

Dealership Rating
Employee Rating

The dealership is clean , staff is professional and organized. The process of getting my vehicle is always smooth . More

by JIVY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Millennium Hyundai responded

Thank you for noting our clean facility and professional, organized team. It’s wonderful to hear your Hyundai Elantra service process has been consistently smooth. Please let us know any time you need assistance for your next visit.

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