Erwin Apurillo
Erwin Apurillo at Millennium Hyundai

Erwin Apurillo | Page 3

Account Executive

Millennium Hyundai

265 North Franklin Street
Hempstead, NY 11550

4.5
37 Reviews
4.5

37 Reviews

Write a Review

37 Reviews of Erwin Apurillo

May 25, 2026

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Excellent service! Great company! Courteous and knowledgeable people. Very clean office and service area. Super experience! More

by conmcd444_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Millennium Hyundai responded

We’re delighted to hear our team provided you with courteous, knowledgeable care in a tidy service environment. Thank you for trusting us with your Hyundai Elantra. We look forward to serving you again.

May 20, 2026

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Had a great experience. Went through Costco Auto and Had a very stress free time. Irwin our salesman was great and could not have been nicer and more helpfull and the Financ More

by jlhart155
Recommend Dealer
Yes

Other Employees Tagged: Abdul Seraj , Finance guy forgot his name but he Has a son Leo James.

May 20, 2026

Millennium Hyundai responded

It’s wonderful that your visit through Costco Auto was stress free. Our sales and finance teams are glad they could assist you efficiently so you could drive off with your new car the same day. Thank you for recommending us.

May 19, 2026

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Service Center Representatives are simply customer friendly and professional. Rep. Orlando Martinez is simply outstanding professional, caring and provided updates. Service center is very stylish and More

by mbaareddy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Abdul Seraj

May 19, 2026

Millennium Hyundai responded

We’re delighted our service team was professional, caring, and kept you informed throughout your visit. It’s great to know the stylish, comfortable lounge and coffee station made your time here more enjoyable. Thank you for choosing us for your Hyundai service and we look forward to welcoming you back.

May 17, 2026

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We were very pleased with the service we received. It was quick and professional thanks to Samantha Galecio. More

by marfran326
Service Price Transparency
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Recommend Dealer
Yes
May 17, 2026

Millennium Hyundai responded

Thank you for choosing us for your Hyundai Tucson service. We’re glad our team delivered quick, professional care. Erwin appreciates you sharing your experience.

May 16, 2026

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It was pleasant and kind , the associates were proffessional and knowledgeable about the business side of my experience More

by baksh0
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Workmanship
Service Time
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Recommend Dealer
Yes
May 16, 2026

Millennium Hyundai responded

Thank you for letting us know that our team made your visit pleasant with professional, knowledgeable guidance on the business side. We appreciate your trust in us for your Hyundai maintenance and look forward to assisting you again.

May 02, 2026

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Taken on time and completed in a timely fashion. Staff was friendly Major was helpful. Will come back again More

by ddeltatto
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Recommend Dealer
Yes
May 03, 2026

Millennium Hyundai responded

It’s wonderful to hear your visit stayed on schedule and our staff made you feel welcome. We’re glad to have helped maintain your Hyundai Tucson Plug-In Hybrid and appreciate your kind feedback. We look forward to assisting you again soon.

April 19, 2026

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Being in the dealership for 6 hours to lease a vehicle is definitely too long. We were there 6 hours. I will salesman and Jay the finance individual were a pleasure to work with. However, things have to be s More

by flyingeagle526
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jay Financial agent

Apr 20, 2026

Millennium Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Apr 20, 2026

flyingeagle526 responded

Oh yes so here's the story and I'm not so small nutshell. Months before my 2023 Tucson was due I was getting a call from a person from Hyundai named Shah. I kept telling him I will call him a month or so before the lease was due. I started calling him about 5 weeks ago. And he told me because my present 2023 Tucson only had 1100 miles on it, not even, I will be able to trade in my 2023 Tucson for a brand new Tucson no money down and the same amount I've been paying which was $300 a month. So even though the last communications by phone or by email with Shah was I will see you Saturday due to the appointment when we got there Saturday to only find out he doesn't work there. You never said that and I thought my appointment was with him. My salesman was Irwin who was excellent in my financial guy was Jay who was also excellent. However I was told about the new vehicle was not true. I even received something in the mail that told me no money down trade in new vehicle for the same monthly payments. Once again to make a long story short, it ended up I'm paying $379 a month. $80 more a month than I did before which was not what I was told. I also do to destination fees and everything else, which I don't understand why I have to pay for the destination fee to get to the dealership, I had to also put $2,000 towards that just to keep it at 379 a month. Something's wrong didn't work out like I was promised. Yes I like the car. Anything you can do would be helpful. And also being there for 6 hours is and was ridiculous. Thank you. Blaise Ravalli

Apr 21, 2026

flyingeagle526 responded

I sent a reply due to you asking for more information and if there is anything else you can do. I must say that I did read that that $1,600 destination fee is worked into the price of the vehicle. In other words the sticker price. So if it's worked into the sticker price why did I have to pay it up front also.? Sounds like double dipping can you please reply? Thank you

Apr 22, 2026

flyingeagle526 responded

Well I guess that's it hearing from you guys. Sorry to say I'm not happy with what went down I'm getting the new vehicle. So that's probably it for millennium Hyundai in the future. Thank you

April 01, 2026

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Excellent service and seasonal work—plus, the job was completed on time. Thanks you And we'll see each other at the next meeting. More

by FABIANSTANLY
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2026

Millennium Hyundai responded

It’s great knowing our seasonal work and on-time service met your expectations. We appreciate you trusting us with your Hyundai. We look forward to assisting you at your next appointment.

March 25, 2026

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I scheduled an appointment a month ago. Arrived at my appointment, waited 45 minutes to be told they didn’t have the cards for the recall. They never called to reschedule when they got the More

by DAWNNAGY
Service Time
Service Communication
Recommend Dealer
No
Mar 29, 2026

Millennium Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 25, 2026

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Dealer people were very polite. Wished the girl had reminded me of credit card fee. More

by Ei135
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2026

Millennium Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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