Erin Dang
Erin Dang at Jaguar Land Rover Riverside
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Erin Dang

Service Advisor

Jaguar Land Rover Riverside

8051 Auto Drive
Riverside, CA 92504

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Erin Dang

September 10, 2024

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Employee Rating

My first time stopping by the Land Rover Riverside dealership. Thank you for your help More

by COVASAN27
Recommend Dealer
Yes
Sep 13, 2024

Jaguar Land Rover Riverside responded

Thank you for your review! We're glad to hear your first visit to Jaguar Land Rover Riverside was a positive one. If you ever need anything in the future, don't hesitate to reach out. We look forward to seeing you again!

September 04, 2024

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Dealership experience was very good; personnel were very helpful, knowledgeable and cordial…nothing else to say More

by siriuz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Jaguar Land Rover Riverside responded

Thank you for your review! We're glad to hear that your experience at Jaguar Land Rover Riverside was positive and that our team was helpful, knowledgeable, and cordial. We appreciate your feedback and look forward to serving you again in the future!

August 30, 2024

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My Service experience was simple . All of our needs were addressed and I was kept well informed. More

by adrienne.calleros
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2024

Jaguar Land Rover Riverside responded

Thank you, Adrienne, for your feedback! We're glad to hear that your service experience was smooth and that all of your needs were addressed. Keeping you well-informed is always our priority. We look forward to serving you again in the future!

August 16, 2024

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Erin was very helpful and pleasant to deal with. He provided a great experience and even expedited my service to make sure we missed traffic on the ride home. More

by ddeforest
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your feedback! We’re thrilled to hear that Erin provided you with such a great experience and went the extra mile to expedite your service. It’s wonderful to know that you had a pleasant and efficient visit. We appreciate your kind words and look forward to serving you again in the future!

August 16, 2024

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Courteous, friendly, professional staff. The place is clean and well maintained. Takes too many days to get repairs done and my i-pace was supposed to be fully charged prior to pick up but i More

by JMANNING54
Workmanship
Service Time
Recommend Dealer
Yes
Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for taking the time to share your feedback with us at Jaguar Land Rover Riverside. We’re pleased to hear that you found our staff courteous, friendly, and professional, and that you appreciated the cleanliness and maintenance of our facility. We also apologize for the inconvenience regarding the delay in repairs and the charging issue with your I-PACE. We take your comments seriously and will work to improve these aspects to better serve you in the future. Thank you for choosing us, and we look forward to the opportunity to provide you with an improved experience next time.

August 15, 2024

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My service rep Ivan was very helpful. He greeted me at my car and walked me into the office. He explained the service I needed in detail and let me know what to expect. I waited in the s More

by DELASTAR
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your kind words! We’re thrilled to hear that Ivan and Letecia provided such a positive experience during your visit to Jaguar Land Rover Riverside. It’s wonderful to know that you were well taken care of and that your car was ready and clean upon pickup. We appreciate your feedback and look forward to welcoming you back for any future needs. Thank you for choosing us!

August 09, 2024

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Erin was amazing! My car died at home and he walked me through some trouble shooting. He was always available to answer my questions. Once my car was towed to the deal More

by PINILLASANDY
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Recommend Dealer
Yes
Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for sharing your experience! We’re delighted to hear that Erin was so helpful and communicative throughout your service. We’ll be sure to pass on your kind words to him. If you need anything else, don't hesitate to reach out.

August 09, 2024

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It's always a pleasure to get my car serviced here. Morgan has assisted me on several occasions and every time he is professional, friendly, and helpful. He's easy to communicate with and always tries More

by Ricardo
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Recommend Dealer
Yes

Other Employees Tagged: Morgan Conde

Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your feedback, Ricardo! We’re thrilled to hear that Morgan consistently provides you with excellent service. It’s great to know that his professionalism and friendliness make your visits enjoyable. We look forward to assisting you again in the future!

August 09, 2024

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Everyone has been great. The issue itself has been rather frustrating but I will say the entire staff has been very attentive. More

by jmilliken93
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your kind words! We're sorry to hear that the issue has been frustrating, but we're glad our team has been attentive and supportive throughout. If there's anything more we can do to assist you, please don't hesitate to let us know.

August 07, 2024

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Erin always provides excellent service. He’s great with giving prompt updates when my SUV is being serviced. He’s a great asset to Land Rover! More

by RENEEECHANDI
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your kind words! We're delighted to hear that Erin consistently provides excellent service and keeps you well-informed during your SUV's service. We'll be sure to pass along your appreciation to him—he's definitely a valuable asset to our team!

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