Erika Paleny

Creed was responsive and helpful. My only wish was that answers to my questions were more direct in order to save me time to complete this transaction. My only wish was that answers to my questions were more direct in order to save me time to complete this transaction. More

by RMGIORDANO Verified Customer Verified Customer

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Poor business customer service. Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I was buying had a strong dog odor coming from the cargo area. Somebody was supposed to eliminate that smell before advertising it for sale. In addition, the financial officer Erika Paleny, failed to install the RecovR device. And they failed to answer to my emails. More

by BENNIE856 Verified Customer Verified Customer

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My whole experience at Niello was a true blessing! ! Thank you all for your kindhess. ! Thank you all for your kindhess. More

by JLAVENDER613 Verified Customer Verified Customer

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Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More

by MBARKER2 Verified Customer Verified Customer

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Fantastic customer service and the deal I got was amazing. I love this vehicle and it met all our needs. amazing. I love this vehicle and it met all our needs. More

by D1200GS Verified Customer Verified Customer

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Very friendly and very professional! ! Always happy to help and answer any questions that come up! ! Always happy to help and answer any questions that come up! More

by CYDKMETO Verified Customer Verified Customer

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Great sales purchase experience and quality vehicle. Out of state registration process was terrible. Poor communication and education has led to an expensive paperweight sitting in my garage for over a Out of state registration process was terrible. Poor communication and education has led to an expensive paperweight sitting in my garage for over a month. More

by EAnders Verified Customer Verified Customer

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I bought my car without looking at it in person and it turned out to be a better-looking car than I expected. There are no issues with the body, engine or interior. The staff were great, and I was able turned out to be a better-looking car than I expected. There are no issues with the body, engine or interior. The staff were great, and I was able to make my purchase entirely online and via texting. More

by DSMCFADYEN Verified Customer Verified Customer

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After having a horrible experience at another BMW dealership Neillo was a breath of fresh air, Olga was amazing and super helpful and the entire finance team was great and made this experience great. dealership Neillo was a breath of fresh air, Olga was amazing and super helpful and the entire finance team was great and made this experience great. I will definitely be returning for my next vehicle purchase. More

by sabel davis Verified Customer Verified Customer

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The Sales personnel and the Finance personnel were very courteous, attentive and provided very good service thorough my car buying. I was walked thru all the buying and financing process. courteous, attentive and provided very good service thorough my car buying. I was walked thru all the buying and financing process. More

by DANO1956 Verified Customer Verified Customer

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